Lou Fusz Kia

Communication on their part was not very helpful; I had to reach out myself multiple times because they did not take the time to write down any of my information to contact me. to reach out myself multiple times because they did not take the time to write down any of my information to contact me. More

I gave 2 stars because the service didn't take too long and I have had better experience in the past. However, my most recent experience wasn't good. I purchased an oil change and windshield wiper replacem and I have had better experience in the past. However, my most recent experience wasn't good. I purchased an oil change and windshield wiper replacement. My husband took the car for service and I was texted a receipt from Lou Fusz with a total of $170.33. Then, my card was charged $194.64. I called and spoke with my previous service rep., Justin I believe, who tried to talk away the discrepancy before agreeing to refund me the difference. I never received a refund. I spoke with the Rep. on July 29th. Needless to say, I'm not happy. More

I would leave zero starts if I could. Their service completely changed as soon as the actual sale was done. , they don’t reply or return any calls, left multiple voicemails. We still have Their service completely changed as soon as the actual sale was done. , they don’t reply or return any calls, left multiple voicemails. We still haven’t received our license plates after over a month and haven’t receive our refund money for warranty. We are military family that had to move states and now can’t even get in touch with them. Would have definitely avoided this dealership if we would’ve known how they operate. I would suggest not doing any business with this dealership! More

I appreciate how quickly they got me in and serviced my vehicle. Everyone was very pleasant to me and wanted to make sure that I was taken care of. vehicle. Everyone was very pleasant to me and wanted to make sure that I was taken care of. More

Excellent service, efficient, knowledgable and helpful. Service account rep saw that my license plates were up for renewal in the following month and suggested they do a quick inspection. That was really a Service account rep saw that my license plates were up for renewal in the following month and suggested they do a quick inspection. That was really awesome for them to notice that! More

Excellent communications. Took time to explain the complete, 30K maintenance routine. Fast, friendly and comfortable environment. They will be only ones to work on my KIA. Took time to explain the complete, 30K maintenance routine. Fast, friendly and comfortable environment. They will be only ones to work on my KIA. More

Had an early appointment and had no wait at the check in counter. I waited while work was done. The very nice gentleman at the service counter kept me updated on how the work was going. Completed in a re counter. I waited while work was done. The very nice gentleman at the service counter kept me updated on how the work was going. Completed in a reasonable amount of time and I was able to drive away in a nicely cleaned and serviced car. I have had great experiences at this Kia Dealer. Both in purchasing a vehicle and in servicing those vehicles. The employees at this dealer are doing a fantastic job!! More

stan lee is the real deal, he cares about making our car right. He is compassionate and looks people in their eyes. right. He is compassionate and looks people in their eyes. More

I have always received great service when taking my car into Lou Fusz Kia. Stan Lee is very thorough. into Lou Fusz Kia. Stan Lee is very thorough. More

Lou Fusz is worth the extra 20 minute drive past our closest Kia dealership. Always grateful for the top quality service! closest Kia dealership. Always grateful for the top quality service! More