Lou Fusz Kia

Quick communication! We knew the vehicle that we wanted and Kris at Lou Fusz Kia took the extra steps to find it for us when other dealers did not take the time to do so. We knew the vehicle that we wanted and Kris at Lou Fusz Kia took the extra steps to find it for us when other dealers did not take the time to do so. He acted quickly and made sure we had all of the information we needed to get the exact car we wanted as soon as it was available. He stayed in contact and made it easy! More

Excellent! Great as always, I got there 10 minutes late and they still got me on my way in about 20 minutes. Thank you Zack for being kind to this overworked chi Great as always, I got there 10 minutes late and they still got me on my way in about 20 minutes. Thank you Zack for being kind to this overworked child. I know I was looking less than stellar and I'm not a morning person. So thank you for your patience. More

Nearly perfect The waiting area needed a wipe down and vacuum job, though complimentary, was lacking. I had to clean windshield when I got home. Thank you for readin The waiting area needed a wipe down and vacuum job, though complimentary, was lacking. I had to clean windshield when I got home. Thank you for reading and enjoy your day. More

Zack always takes great care of me and my Kia Optima! The service was friendly, accommodating, easy to schedule, and quick. The waiting room is pleasant and comfortable. I feel great taking me car to Low The service was friendly, accommodating, easy to schedule, and quick. The waiting room is pleasant and comfortable. I feel great taking me car to Low Fusz for service issues. More

Outstanding! Thanks to the consistent "excellence in service" that Lou Fusz Kia Creve Coeur provides, I no longer service my vehicle at the Jeep dealership I purch Thanks to the consistent "excellence in service" that Lou Fusz Kia Creve Coeur provides, I no longer service my vehicle at the Jeep dealership I purchased it from. My positive experience with Lou Fusz Kia Creve Coeur began after my father passed away and I took over the responsibility of maintaining my mom's Kia (purchased through this dealership). I was so taken aback by the outstanding customer service and quality workmanship that I began bringing my vehicle here also. To all of the staff at this location from those answering the phone to those working the frontline of the service desk: A world of thanks and much appreciation goes out for their smiles, friendliness, helpfulness, honest communication and interaction with me! And, much appreciation also extended to those who perform the actual mechanical services behind the scenes. Together, you create an outstanding customer experience! Some could say, "Well, that's their job." True, however, there is a difference between just doing the requirements of your job versus caring about performing it with a standard of excellence. All of you define the latter. Because of that, you turn a dreaded line item on my "have to do list" into something I actually look forward to. Awesome! :) More

Excellent This is the 3rd vehicle I have purchased from Lou Fusz Kia. My salesman Michael Cerva is awesome, he tells you the truth not just what you want to hea This is the 3rd vehicle I have purchased from Lou Fusz Kia. My salesman Michael Cerva is awesome, he tells you the truth not just what you want to hear. I will definitely return when I am ready for another vehicle. More

Routine maintenance I took my van in for an oil change and routine maintenance. I was in and out in a short amount of time and the waiting room was comfortable and clean. I took my van in for an oil change and routine maintenance. I was in and out in a short amount of time and the waiting room was comfortable and clean. Everyone I dealt with at the dealership was professional and kind, taking the time to answer all my questions. More

Excellent Deaun Flowers was very professional and found exactly what I wanted and needed. I would definitely recommend Deaun and Lou fusz to those I know. Deaun Flowers was very professional and found exactly what I wanted and needed. I would definitely recommend Deaun and Lou fusz to those I know. More

60000 mile service They were friendly and courteous. They answered all my questions and were able to work with my budget. I would definitely recommend to a friend. They were friendly and courteous. They answered all my questions and were able to work with my budget. I would definitely recommend to a friend. More