Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Kia
St. Louis, MO
4,897 Reviews
Kia automotive dealer located in the center of the St. Louis area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,897 reviews
June 24, 2019
Lou Fusz Kia and its employees always go out of their way to make sure the job is completed right the first time and realize there customers lives are busy and wil and its employees always go out of their way to make sure the job is completed right the first time and realize there customers lives are busy and will accommodate them always if needed. I have doing business with them for almost 40 years now and they make it right. More
by MEDLIN
Verified Customer
June 20, 2019
Great service The changes made to the service and waiting areas are much better. The employees are friendly, efficient, and genuinely seem to have your best interes The changes made to the service and waiting areas are much better. The employees are friendly, efficient, and genuinely seem to have your best interest. The last few times I have had Nicci Pollard and she is awesome! More
by mkredhot
Employees Worked With
Nicci Pollard
June 19, 2019
Best dealer experience I've been having my car serviced at Lou Fusz Kia for six years, and have been impressed with their customer care. When my car was totalled in an acci I've been having my car serviced at Lou Fusz Kia for six years, and have been impressed with their customer care. When my car was totalled in an accident, I went to them for a replacement. Crystal was great to work with and was able to obtain the vehicle I wanted, at a fair price, within a week of starting the search. I'm impressed with the cars as well. More
by BNORRIS
Employees Worked With
Crystal Cody
June 19, 2019
Repair service Needed to get a few things checked out on the used car we bought (Kris best sales guy) so brought it in. scheduling an appointment was easy and they Needed to get a few things checked out on the used car we bought (Kris best sales guy) so brought it in. scheduling an appointment was easy and they sent me text reminders to my phone so I didn’t miss my appointment. I try to request to work with “my” service guy Kevin (about 6years now), as he’s A++ customer service provider!!! The repairs were done on time as promised with no further issues. Happy customer!! More
by G. Forrest
Employees Worked With
Kevin Derleth
June 17, 2019
Amazing! I literally had the best experience there, it was quick, efficient, and also fun. I got the car that I wanted and couldn’t be anymore excited. I literally had the best experience there, it was quick, efficient, and also fun. I got the car that I wanted and couldn’t be anymore excited. More
by Chrissy7392
Employees Worked With
Deaun Flowers
June 17, 2019
State Safety & Emissions Inspection I had the State Safety and Emissions inspections performed under the Lou Fusz Auto Rewards program. I have always found the service department honest I had the State Safety and Emissions inspections performed under the Lou Fusz Auto Rewards program. I have always found the service department honest and got explanations whenever requested. I trust this service department. The service manager, Mr Stumm took time to answer my questions and the mechanic, Chris Jones took the time to answer my questions after the inspection. More
by Rich D
June 17, 2019
Service was great I brought my Sorento in for an oil change and tire rotation. The service department is great and very friendly. They were fast and courteous. I brought my Sorento in for an oil change and tire rotation. The service department is great and very friendly. They were fast and courteous. More
by gtoguy1971
Employees Worked With
Other Employees :
Nichole Derleth, Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
June 17, 2019
Awesome! My process with purchasing a vehicle from Lou fusz Kia was fast. I love it! Deion flowers was awesome she picked me up made sure all of my needs amd w My process with purchasing a vehicle from Lou fusz Kia was fast. I love it! Deion flowers was awesome she picked me up made sure all of my needs amd wants where accommodated. This is my second purchase with Lou Fusz and when my husband ready to get his new truck we will purchase his vehicle from they as well. I highly recommend them. More
by donitawiley13
Employees Worked With
Deion flowers
June 16, 2019
Recall Did not fix recall. I had to pay to have it fixed. I tell everyone I know to never go to Lou fusz. Biggest mistake I ever made. Did not fix recall. I had to pay to have it fixed. I tell everyone I know to never go to Lou fusz. Biggest mistake I ever made. More
by DUGLUV71
Employees Worked With
Nicci Pollard
June 14, 2019
Quick communication! We knew the vehicle that we wanted and Kris at Lou Fusz Kia took the extra steps to find it for us when other dealers did not take the time to do so. We knew the vehicle that we wanted and Kris at Lou Fusz Kia took the extra steps to find it for us when other dealers did not take the time to do so. He acted quickly and made sure we had all of the information we needed to get the exact car we wanted as soon as it was available. He stayed in contact and made it easy! More
by allisonpwalters
Employees Worked With
Kris Portnoy
