Lou Fusz Kia

Unexpected Excellence I normally take care of our vehicle appointments as the service department world seems to a bias toward female customers. I was out of town and my wi I normally take care of our vehicle appointments as the service department world seems to a bias toward female customers. I was out of town and my wife took the car in for maintenance. She texted me "Extremely quick, very pleasant surprise." The staff was friendly and took her SUV in for the appointment immediately upon arrival and it was done in good time. Thank you Lou Fusz for making your service experience as great as the buying experience was for us. So far the performance of the vehicle and this dealership may have just won us as a customer for life. PS The experience was comfortable enough that she purchased floormats while there rather than ordering them online. Customer Service for the win. More

Best service From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service s From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service staff to the above average service mechanics. Always bring my vehicles to Lou Fusz Kia even tough they are not all Kia products. Will never change... More

Joe Moore Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. More

Super great experience buying my 2nd Kia Sorento!? Super nice & very helpful! Kris P.ortnoy is a great sales person , really helpful, was a smooth short time with paper work!! Customer service is g Super nice & very helpful! Kris P.ortnoy is a great sales person , really helpful, was a smooth short time with paper work!! Customer service is great! Would definitely recommend Lou Fuz Kia! More

Bad situation turned amazinf After my engine unexpectedly stopped, Zack from the service department was completely honest with me, not allowing me to pour money into a car that wo After my engine unexpectedly stopped, Zack from the service department was completely honest with me, not allowing me to pour money into a car that wouldn’t last. He set me up with a great salesperson, Larry, who kept all of my worries and wants in kind as he helped me find the perfect car. Finally, Joe, the finance guy, helped me find the perfect package to protect my car and allowed me to drive it away feeling like I made the perfect decision. I will be forever grateful! More

Service I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again. More

Awesome Appreciate the work that was done. Zach Lentz was very courteous and did an excellent job explaining what needed to be done. The service department di Appreciate the work that was done. Zach Lentz was very courteous and did an excellent job explaining what needed to be done. The service department did great work in a timely manner. Thanks, Zach More

Transparency and Respect My current vehicle is my 3rd Kia, and all 3 were purchased from Lou Fusz Kia. I’ve been bribing my vehicles to this service center for 4 years. The My current vehicle is my 3rd Kia, and all 3 were purchased from Lou Fusz Kia. I’ve been bribing my vehicles to this service center for 4 years. The staff here always provide me with all the details I need to make informed decisions about repairs and maintenance, and I am always treated with the utmost respect. I can’t say enough good things about the service center at Lou Fusz Kia. More

cool and quick Great Service and very fast turn around time. They even gave my car a wash (it was really dirty)! Thank you so much! Greatly appreciated. Great Service and very fast turn around time. They even gave my car a wash (it was really dirty)! Thank you so much! Greatly appreciated. More