Lou Fusz Kia

Best advisers Took really good care of me and my car I would recommend this service department to my friends and family and to come check out some of the cars in th Took really good care of me and my car I would recommend this service department to my friends and family and to come check out some of the cars in the show room More

Reliable Service Lou Fusz has always been a reliable shop for my car needs! The guys always take time to clearly explain my service needs. I always appreciate their su Lou Fusz has always been a reliable shop for my car needs! The guys always take time to clearly explain my service needs. I always appreciate their suggestions and advice. More

Good as usual At first I was not happy because I could not get a rental from Kia. I told Zach and he made sure it would not happen again. I like the customer serv At first I was not happy because I could not get a rental from Kia. I told Zach and he made sure it would not happen again. I like the customer service. More

Superb! First, Andrew Stumm is one of the greatest ambassadors that Lou Fusz Kia could ever have! I call him, he remembers me and my car, sets up the appoi First, Andrew Stumm is one of the greatest ambassadors that Lou Fusz Kia could ever have! I call him, he remembers me and my car, sets up the appointment for my 30,000 mile service. I leave it with him, there is a ride back to Church waiting for me. They get to work immediately on my Kia Sportage. Zach Lentz did a thorough job: polite, on top of things, no hassle, efficient, provided a ride back to Lou Fusz Kia, my car was freshly washed, and I was ready to go. I hope that you know that Andy Stumm is a very efficient Service Manager. Everybody in the service department is friendly, looking out for the customer, and treats you like your family. Your Service at Lou Fusz Kia was definitely 5 stars! More

Easy decision This was a new car lease and extremely smooth start to finish. . Larry Haywood was very thorough with explaining all the newer features, updating my 2 This was a new car lease and extremely smooth start to finish. . Larry Haywood was very thorough with explaining all the newer features, updating my 20 year old trade in, and provided all options available for purchase as well as lease, no pressure. Would definitely recommend. More

Scheduled oil change I went in for a routine oil change and came out with a new tire and new brakes. I didn’t mind so much because of the service I received from Nicci. I went in for a routine oil change and came out with a new tire and new brakes. I didn’t mind so much because of the service I received from Nicci. More

Great Experience! Kevin Derleth was great to deal with as always! He addressed our concerns, got the message conveyed to the technician, Joey Smith who had a diagnosis Kevin Derleth was great to deal with as always! He addressed our concerns, got the message conveyed to the technician, Joey Smith who had a diagnosis very promptly. Kevin got the approval for repairs from our Extended Service Co. and had our car returned in a day. Considering all the repairs, the speed this was done at was phenomenal! Thanks again Kevin Derleth and Joey Smith! More

I got my oil changed I don't remember his name but He took me right in and continued to get the paperwork done. It didn't take much time and the mechanic was finished. I I don't remember his name but He took me right in and continued to get the paperwork done. It didn't take much time and the mechanic was finished. I got my oil changed at no cost. Wheel alignment and $ 70.00 other work done. Thank you. More

Excessive Waiting time. For the 2nd time our waiting time was very excessive. We drove 120 miles thinking since we had an appointment we would be in & out quickly, all we nee For the 2nd time our waiting time was very excessive. We drove 120 miles thinking since we had an appointment we would be in & out quickly, all we needed was an oil change. We had an 11:30 appointment & we arrived at 11:00. At 12:45 our was still setting in the shop where had originally parked it. After inquiring why, we were told we would be next. At 1:30 we were finally completed. Not very happy with this. The people behind the counter were very nice. But the over scheduling needs to be corrected. More