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Lou Fusz Kia

St. Louis, MO

4.6
4,867 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,867 reviews

May 30, 2019

Always a good visit My overall experience with Lou Fusz Kia has been positive since the day I came in looking for my vehicle 3 years ago. At every visit for it's maintena More

by ledinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately, my ability to remember names is not very good.
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

May 30, 2019

Good experience I love coming to Lou Fusz. Best customer experience ever. Friendly and professional staff, timely and complete service, good communication, nicest bui More

by JOYMARCUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

May 28, 2019

Awesome buying experience! I went to look at vehicles for my wife. They let us drive anything we wanted no questions asked. Once we had an idea on the vehicle we wanted they let More

by Poor teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

May 27, 2019

In and out! This will have been my 3rd car from Lou Fuze Kia and my 6th car total from Lou Fuze auto network. I am very pleased with all of my experiences to the More

by AARON.TAYKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

May 27, 2019

Kia Service Rocks Every service visit I have paid to Lou Fusz Kia in Creve Coeur has been excellent. The car goes in on time the car comes back at approximately the pro More

by bettiblumoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Derleth, Kevin Derleth, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 24, 2019

Very attentive and accomodating. I'm glad to have found a reliable and efficient mechanic shop (a real challenge for women, especially). Also appreciated the ride to work and car cle More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

May 23, 2019

Not up to their usual excellent standards. There were no beverages available and only limited snacks. They also did not wash my car as they usually do. The service was prompt, which was app More

by jharvey99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

May 23, 2019

Service department I had an appointment - car was taken on time and services were performed promptly and professionally. Service department employees were very courteou More

by tmfr641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

May 23, 2019

Great customer service Sam was extremely helpful, super friendly and really helped at problem-solving. This is the case every time I visit the facility in Creve Coeur. More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

May 22, 2019

great service on my car. The service is great but the car wash could be better. The car was washed but it was not wiped down very well. I would have thought that the person wa More

by m.blosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

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