Lou Fusz Kia

Excellence Service I am always treated well when I come here for service, I would recommend this dealership to all my friends looking for cars. The service here is by fa I am always treated well when I come here for service, I would recommend this dealership to all my friends looking for cars. The service here is by far the best in the city. Keep up the good work. More

Top notch service department Had a scheduled time and date! When I arrived they took car right away no waiting! Zach explained too me what was being done and showed me the way to Had a scheduled time and date! When I arrived they took car right away no waiting! Zach explained too me what was being done and showed me the way to the waiting room! FYI just been redone! Within a hour car was ready and cleaned better than it was prior too the repair! Zach walked me too the car and explained what was done! More

Always a pleasure Lou Fusz Kia always meets my expectations for excellent service. I was greeted immediately by Kevin, the car was finished when promised AND I receive Lou Fusz Kia always meets my expectations for excellent service. I was greeted immediately by Kevin, the car was finished when promised AND I received a courtesy call that it was completed, and the repair work fixed the issue. Part of my brand loyalty is due to the service I receive at Lou Fusz Kia More

Always a pleasure. Lou Fusz personnel greet and treat each customer with the highest of excellence. I went in to buy tail light bulbs for a self-install. I consulte Lou Fusz personnel greet and treat each customer with the highest of excellence. I went in to buy tail light bulbs for a self-install. I consulted with the Service Team and they installed them professionally and quickly using a customer service coupon I had earned. Very happy and now worry free on a burnt out tail light. More

Best service around The service staff here are the best of the best. They take care of their customers and still go the extra mile to make me want to come back, even thou The service staff here are the best of the best. They take care of their customers and still go the extra mile to make me want to come back, even though there are closer dealerships. More

No hassle oil change In and out in half an hour. Waiting room is first rate. Workers are very pleasant. A 180 degree improvement over my previous experience at Napleton Ni In and out in half an hour. Waiting room is first rate. Workers are very pleasant. A 180 degree improvement over my previous experience at Napleton Nissan. More

Customer Service I hate all Lou Fusz now , everytime I come to the service department I’m never greeted I just get starred at like I’m an animal. Then I’ve gotten two I hate all Lou Fusz now , everytime I come to the service department I’m never greeted I just get starred at like I’m an animal. Then I’ve gotten two pervious cars from you guys & I have an issue & nobody seems to want to help find alternatives to getting a third car from you all. I HATE LOUS FUSZ NOW ! Thomas P helped a tad bit but LUCAS & JIM (who is now located in Fenton) is H O R R I B L E !! Zach was great ! More

Service work The work was completed quickly and the employees were courteous. I even spent some time talking with the sales staff about my next Kia. Thanks The work was completed quickly and the employees were courteous. I even spent some time talking with the sales staff about my next Kia. Thanks More

Quick and thorough Found out I needed a new vehicle on Sunday night. Drove off lot with new purchase Monday afternoon. About 3 hours spend at dealership, including two t Found out I needed a new vehicle on Sunday night. Drove off lot with new purchase Monday afternoon. About 3 hours spend at dealership, including two test drives and financing. Well done! More

New Car purchase We came into Lou Fusz KIA to check out the KIA Sportage. We told them what we were looking for and they had just the perfect car!! We took it out for We came into Lou Fusz KIA to check out the KIA Sportage. We told them what we were looking for and they had just the perfect car!! We took it out for a test drive and really liked it, but were not ready to purchase. Curtis was great, there was no high pressure and we came back a few days later and bought the car. Everyone at the dealership made the process very smooth!! We would definitely recommend Lou Fusz KIA! More