Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Long Cadillac
Southborough, MA
151 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 151 reviews
July 01, 2024
Great people that are always friendly and always deliver. Knowledgeable and experienced and offer a great value for the services they provide. Knowledgeable and experienced and offer a great value for the services they provide. More
by PI_ZETA1169
Verified CustomerEmployees Worked With
June 30, 2024
Professional. Prompt attention. Polite knowledgeable staff. Clean and immaculate facility. Would recommend to anyone needing Cadillac service. Prompt attention. Polite knowledgeable staff. Clean and immaculate facility. Would recommend to anyone needing Cadillac service. More
by GTOOD4280
Employees Worked With
June 25, 2024
Everything was great, from the initial meeting to the final sale. No complaints at all. final sale. No complaints at all. More
by Tdpowderly
Employees Worked With
June 25, 2024
Bruno was great to work with. He took good care of the entire process and made it very easy to buy the car He took good care of the entire process and made it very easy to buy the car More
by Rob Lindberg
Employees Worked With
June 23, 2024
I have been dealing with Long for over forty-years. They are the best, excellent sales staff and the finest service department . I am sure it will continue. They are the best, excellent sales staff and the finest service department . I am sure it will continue. More
by vbogigian
June 23, 2024
I called for service when my car was stalling every time I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to Brian, he told me to bring it in right away. He called me with status reports & I had the car back within 3 days. That was great service! More
by JEANNE2
June 19, 2024
Brian Wilcox is very easy to work with in service of our Caddy. Always friendly. Caddy. Always friendly. More
by VPSMARRELLA
Employees Worked With
Other Employees :
Andre Parker always gives good service,Darryl Dudyak great to buy a car from we bought 3
June 14, 2024
This was a very challenging repair, Brian was helpful during this process. Thank you Brian. during this process. Thank you Brian. More
by fwiniker
Employees Worked With
June 13, 2024
From the first call to the end of the purchasing process both Bruno and Brian were amazing to work with. I recommend this facility to anyone who’d like to purchase a Cadillac. Top notch! Fridge amenities al both Bruno and Brian were amazing to work with. I recommend this facility to anyone who’d like to purchase a Cadillac. Top notch! Fridge amenities also a real nice touch! More
by Ranniert
