Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Brian Wilcox

May 04, 2026

Dealership Rating
Employee Rating

Always professional Professional and knowledgeable. I would recommend Long service department to anyone Excellent and timely More

by lhappycampers
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 02, 2026

Dealership Rating
Employee Rating

Communicative, courteous and clean. Always willing to help and provide top notch service. Top in class! More

by JOE_MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2026

Dealership Rating
Employee Rating

Been purchasing Cadillacs from Long Cadillac in Westboro for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding s More

by Sierra Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 01, 2026

Dealership Rating
Employee Rating

It's a pleasure to go there. The people are so nice. Every one of Em I've met and you do excellent work. More

by Pjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith , Andrew pocker

April 11, 2026

Dealership Rating
Employee Rating

Courteous, reliable, and knowledgeable as always. Job well done! Service keeps the car in good reliable condition. More

by rma470
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

March 22, 2026

Dealership Rating
Employee Rating

Brian always takes great care of me and the car! I get it back clean as a whistle and that means a lot! More

by MELISSARUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

Mar 23, 2026

Long Cadillac responded

Hello, thank you so much for your feedback! We'll be sure to share it with Brian.

March 03, 2026

Dealership Rating
Employee Rating

It was a very good experience. My car was ready on time. It was a very good experience. My cow was ready on time. Everyone was very courteous. More

by Leotahajian
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

Mar 23, 2026

Long Cadillac responded

Hello Leo, thank you so much for your feedback!

February 10, 2026

Dealership Rating
Employee Rating

Long Cadillac is one of the best dealerships I have ever used. Their service department and their service employees, especially Brian, have always come through for me. They've always kept me informed of wha More

by jamesgolden0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Long Cadillac responded

Hello James, thank you so much for your review!

January 17, 2026

Dealership Rating
Employee Rating

I recieved top notch service from Long Cadillac I highly recommend this dealer to everyone More

by JTO021360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima

January 16, 2026

Dealership Rating
Employee Rating

Brian was extremely helpful, friendly and easy to work with. Dropped my car off at 8:30am and was ready to pick it up a few hours later! More

by arianna6
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

1
...

Dealership Inventory (122 Vehicles)

new 2026 Cadillac LYRIQ car, priced at $81,215
2026 Cadillac LYRIQ
new
Black exterior
Automatic
All-wheel Drive
used 2024 GMC Terrain car, priced at $30,991
2024 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT5 car, priced at $56,915
2026 Cadillac CT5
new
Gray exterior
Automatic
All-wheel Drive
used 2024 Chevrolet Silverado 1500 car, priced at $38,991
2024 Chevrolet Silverado 1500
used
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $67,315
2025 Cadillac LYRIQ
new
Black exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT6 car, priced at $48,165
2025 Cadillac XT6
new
White exterior
Automatic
All-wheel Drive