Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
150 Reviews
4.9

150 Reviews

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150 Reviews of Brian Wilcox

June 26, 2026

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Employee Rating

Brian Wilcox is great he really knows his stuff Very professional and attention to detail More

by PAULJR2
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Recommend Dealer
Yes

June 05, 2026

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Fast, efficient! My work was done quickly and efficiently. Comfortable waiting room and everyone I dealt with was professional and pleasant. More

by a.franzosa
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 19, 2026

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Employee Rating

Brian is the excellent. Had a 'transmission issue' he figured out it was a bal. Issue with the tires. Solved it and took care of it before we were going on vacation. Always More

by HELLO13
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 11, 2026

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Employee Rating

Nice easy process from sale to delivery of our vehicle. Salesman was great. Nice to see long time employees staying with a dealership. Says a lot about the company when employees stick around. More

by dottycrowlery
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

May 11, 2026

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Friendly, efficient, the wifi works well, and the coffee was great! Facilitaed smoothly my purchase of a Cadillac shirt with my points. More

by LIESHI007
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Service Time
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Recommend Dealer
Yes

May 07, 2026

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I always have very good service. The Service people are very Respectful and courteous. I work with Brian a lot. He is very good at his job. All the gentlemen are great. More

by HAVEFAITH61
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 07, 2026

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Employee Rating

I only deal with Brian. He take care of everything. Brian has always been very helpful. More

by Iraj Gashgaee
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 07, 2026

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Employee Rating

Service and service advisor were excellent. Easy to make appointment with very quick and on time service. More

by SHARON591
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Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2026

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Always professional Professional and knowledgeable. I would recommend Long service department to anyone Excellent and timely More

by lhappycampers
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 02, 2026

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Employee Rating

Communicative, courteous and clean. Always willing to help and provide top notch service. Top in class! More

by JOE_MAC
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Workmanship
Service Time
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Recommend Dealer
Yes
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