Jody Smith
Jody Smith at Long Cadillac

Jody Smith

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.8
79 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.8

79 Reviews

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79 Reviews of Jody Smith

May 02, 2026

Dealership Rating
Employee Rating

Been purchasing Cadillacs from Long Cadillac in Westboro for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding s More

by Sierra Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 01, 2026

Dealership Rating
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It's a pleasure to go there. The people are so nice. Every one of Em I've met and you do excellent work. More

by Pjc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse , Andrew pocker

March 26, 2026

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Employee Rating

I’ve been with this dealer for a least 7 years. Good service and good oropke More

by SOMCAS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

December 26, 2025

Dealership Rating
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Pleasant,new what he was doing,made sure we were keep up to date.WAS CONCERNED ABOUT US. More

by RBCHLER
Service Price Transparency
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Recommend Dealer
Yes

December 14, 2025

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Best dealership which is why we remain loyal. Service department is consistently awesome. Always satisfied. More

by Petal
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 25, 2025

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Employee Rating

Long Cadillac service is awesome… start to finish, car was ready, clean and shiny on time! Great staff More

by steveherweck
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 06, 2025

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Very accommodating. Service always does a great job providing me with loaner car if necessary. Sales goes above and beyond answering my questions and reaching out to m More

by MSAWYER486
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima, Brian Wilcox , Daryl in sales

October 18, 2025

Dealership Rating
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Worth the drive for better service the service team is much better than Diamond Cadillac. I couldn’t even get a loaner for my brand new Escalade IQ that had a warranty issue from Diamond. Thanks for makin More

by PLECHIARA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 16, 2025

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Employee Rating

Brian and Andrew are always there to help Me out They always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! More

by mark.fontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

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Employee Rating

The service is outstanding. The do everything that needs to be done. I would recommend them to all my friends! More

by ppietro
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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