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Long Cadillac

Southborough, MA

4.7
350 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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Showing 350 reviews

May 04, 2026

Always professional Professional and knowledgeable. I would recommend Long service department to anyone Excellent and timely More

by lhappycampers
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
May 02, 2026

Very accommodating. No pushy. Courteous. Good communication and available all hours. Tristan was a pleasure to deal with. More

by marco31
Recommend Dealer
Yes
Employees Worked With
Tristan
May 02, 2026

Communicative, courteous and clean. Always willing to help and provide top notch service. Top in class! More

by JOE_MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026

Been purchasing Cadillacs from Long Cadillac in Westboro for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding s More

by Sierra Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Dudyak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026

It's a pleasure to go there. The people are so nice. Every one of Em I've met and you do excellent work. More

by Pjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew pocker
April 29, 2026

Oil change, fast and easy. Done Scheduling a maintenance visit on line was seamless. Jody called and confirmed appointment, putting some human contact back into the experience. More

by Sierra Bob
Recommend Dealer
Yes
Employees Worked With
Jody Smith, Service Advisor
April 29, 2026

They were courteous, respectful and listened to my concerns. They provided me with options and devised a course of action. The repairs were made in a timely manner. More

by Dpcacciola
Recommend Dealer
Yes
Employees Worked With
Dana Boilardi
April 28, 2026

It was great they took good care of us No Five more words five five More

by JEFF@COREYWEALTH.COM
Recommend Dealer
Yes
Employees Worked With
Dave and Luke
April 26, 2026

I had an appointment for Thursday morning. My car was there at 630 am. At 430 pm my husband called because no updates all day. He was told car was not looked at today More

by SBRAZA
Recommend Dealer
No
Employees Worked With
Jody
Apr 29, 2026 -

Long Cadillac responded

Thank you for reaching out to us as your business is very important to us. I would like to apologize for the communication not being handled correctly. While we were not able to get the car completed the day that it was dropped off, you should have been called and notified as to the status of your car. We will be reviewing this scenario with our staff to make sure future situations are handled correctly. If you would like to discuss this matter further, please call me at 508-683-1157. Scott Barry Long Cadillac

April 18, 2026

Good car selection, low pressure fair price average trade value. Clean dealership, good communication, lack of availability for loaners. More

by signbus23
Recommend Dealer
Yes
Employees Worked With
No
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