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Long Cadillac
Southborough, MA
151 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 151 reviews
July 23, 2024
I always get great service from Brian. He does a great job and I’m pleased to do business with him. He does a great job and I’m pleased to do business with him. More
by JTOLEARY0
Verified Customer
July 21, 2024
From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly making the service simple and hassle free. Additionally the loaner vehicles were a joy to drive making our situation much more bearable. Thank you to the entire team at Long Cadillac for a most pleasant experience. Jeff and Diane Underwood More
by Jeff
July 19, 2024
It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. Brian greets me and asks what I need cause I just drop in with issues. More
by SDYMEK1
July 19, 2024
Good experience. Very low pressure environment, friendly, easy to work with. Good inventory of vehicles. Very low pressure environment, friendly, easy to work with. Good inventory of vehicles. More
by MRJEFFMANNING
Employees Worked With
July 19, 2024
Not impressed at all with the final sales. They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they wer They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they were busy with customers!!!!!! Really I’m a customer. They got the check and didn’t give a care about finishing the deal. Never again will I do business there. It’s got to be the worst sales manager I’ve ever had. More
by otisbrink
July 19, 2024
They have always done an excellent job of maintaining my 1999 Cadillac. Top notch service 1999 Cadillac. Top notch service More
by Bill
July 12, 2024
The people are very accommodating and helpful. We feel we can call them with any questions we might have. We feel we can call them with any questions we might have. More
by RPAP61
July 12, 2024
Always happy with Brian’s service; always quick to get back to me and addresses my concerns back to me and addresses my concerns More
by Jessica Kalagher
July 10, 2024
Very professional. Courteous and helpful. The service was performed in a timely fashion at a reasonable price. Courteous and helpful. The service was performed in a timely fashion at a reasonable price. More
by MRDKC
Employees Worked With
July 02, 2024
We had a pleasant time shopping at Long Cadillac and received helpful friendly information about the car that were available. received helpful friendly information about the car that were available. More
by baldmountain
