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Long Cadillac

Southborough, MA

4.8
177 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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Showing 177 reviews

September 30, 2024

Bob Morse is always very efficient and pleasant to deal. I will continue to go to him for service. I also enjoy the courtesy car More

by Leefenno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Great experience with Jimmy. Fair dealing with no games and a friendly positive attitude. Delivered the car to us out of state. More

by Dr C
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Ron Mazurek was honest explained everything about the car.Recommend things that we should do.He also called us several times to see if there was anything we needed or something he could due for us.. More

by RBCHLER
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ron Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Jody Smith was the greatest service advisor I have worked with to fix my truck More

by Randydandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

The communication between myself Andrew and Bob was excellent, the work was completed on time, very satisfied More

by droymicrozyme71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Friendly and respectful. They seem to care about the issue I was having with my vehicle. More

by ljdietrichs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Long has provided the best service for my Cadilac over the years; I wouldn't co wider taking my car anywhere else More

by blairham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Pleasent and very easy no pressure on selling thoroughly explained the car and insurance options and loan options and benefits More

by revere28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

The service that I scheduled was performed satisfactorily. Substitute transportation was provided as promised. The only thing that struck me as odd was that I wasn't given an update during th More

by dpcacciolajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Have purchase 5 new Cadillacs since 2001. 3 from Ling Cadillac. By far the best sales and service department in New England. More

by SEVENTYFERRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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