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Long Cadillac
Southborough, MA
152 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 152 reviews
August 28, 2024
Long Cadillac is an outstanding dealer to work with. They always provide me with the greatest service and I will continue to do business with them for years to come They always provide me with the greatest service and I will continue to do business with them for years to come More
by WEPICKETT
Verified Customer
August 26, 2024
There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More
by ztbird13
August 24, 2024
Bruno is a gem—polite, communicative, well informed, and the kind of salesman everyone hopes to encounter when buying a used car. Great experience, great service. the kind of salesman everyone hopes to encounter when buying a used car. Great experience, great service. More
by porloff
Employees Worked With
August 23, 2024
Great service at the car right away. Be happy you recommend somebody to buy. Excellent Be happy you recommend somebody to buy. Excellent More
by nipmuc4
August 23, 2024
Always responsive to my vehicle problems. I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and the timely reports Brian provides. More
by CELTICS1969
August 22, 2024
The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More
by Mark Hooper
August 21, 2024
great service as all ways. loaner was nice people are nice. looking forward for the next time loaner was nice people are nice. looking forward for the next time More
by Michael
Employees Worked With
August 18, 2024
Assistant Service Manager Was Very Professional And Honest! The Repairs Greatly Improved My Ride Performance! Honest! The Repairs Greatly Improved My Ride Performance! More
by Megatronn99
August 17, 2024
Geat dealership Andrew is awesome to work with and amazing at finding out what rattles in the car. He is honest and never over promises. Great dealership to do business with. amazing at finding out what rattles in the car. He is honest and never over promises. Great dealership to do business with. More
by Don Perron
Employees Worked With
August 15, 2024
A great dealership with great service, always friendly and helpful and a great value. Convenient to get to and a very comfortable facility. and helpful and a great value. Convenient to get to and a very comfortable facility. More
by PI_ZETA1169
