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Long Cadillac
Southborough, MA
195 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 195 reviews
January 18, 2025
Brian was courteous, patient, & knowledgeable! In addition he was considerate and understanding of my situation. In addition he was considerate and understanding of my situation. More
by robtleejones
Verified CustomerEmployees Worked With
January 16, 2025
Brian is Awesome! Thanks for answering all my silly questions! When things don't work right due mostly to user error! Thanks for answering all my silly questions! When things don't work right due mostly to user error! More
by MARGARETCMC
January 11, 2025
Gave a good explanation of the work to be performed. Confirmed work by checking back records. Confirmed work by checking back records. More
by CSHEPARDSON0
Employees Worked With
January 10, 2025
Perfect experience from start to finish and a great deal. Thanks to the entire Long Cadillac team. Thanks to the entire Long Cadillac team. More
by harrydogyo
January 10, 2025
They are always great at Long Cadillac! This is why I always go back to them. This is why I always go back to them. More
by KDEMICHELE1
Employees Worked With
January 05, 2025
I always have a positive experience at Long Cadillac! Their service advisors and entire staff are professional and knowledgeable. Their service advisors and entire staff are professional and knowledgeable. More
by cjiannelli
January 02, 2025
I recently had an issue with my vehicle’s oil pan that was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outs was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outstanding. The service team was professional, courteous, and efficient in diagnosing the problem. They explained the situation clearly, including what needed to be done to properly repair the oil pan. What impressed me the most was their attention to detail and the quality of the repair work. The oil pan was thoroughly fixed, and I haven't experienced any issues since. The dealership’s service department kept me updated throughout the process. I felt reassured knowing my car was in the hands of a reputable team that takes pride in their work. Overall, I’m extremely satisfied with the service and would highly recommend this dealership’s service department for any repairs. More
by 93levy-logical
December 30, 2024
This was our 3 rd Cadillac from Long and again it was a great experience. No hassle. Real easy dealing with everyone. Salesman Hank was great as everyone involved was great Car is also great Thanks Ma great experience. No hassle. Real easy dealing with everyone. Salesman Hank was great as everyone involved was great Car is also great Thanks Marie & Leo Lamanuzzi More
by LEOMICKEYLAM
Employees Worked With
December 22, 2024
Mice ate our wires. Quality work was done as usual & Jody had it completed quicker than we expected. Quality work was done as usual & Jody had it completed quicker than we expected. More
by ANDREABONOLDI
December 22, 2024
Fantastic service! Brian and Andrew always go above and beyond to provide 5 star service! Brian and Andrew always go above and beyond to provide 5 star service! More
by ROCCO.DEVITO
