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Long Cadillac
Southborough, MA
219 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 219 reviews
April 11, 2025
Our sales person David Boratyn was the best. He is the type of salesperson to go out of his way for his clients. He’s is straight with people and puts the customer first. He is the type of salesperson to go out of his way for his clients. He’s is straight with people and puts the customer first. More
by hickey120
Verified CustomerEmployees Worked With
David Boratyn
April 04, 2025
Very professional and friendly team. Service like always the best. Thank you so much guys. Service like always the best. Thank you so much guys. More
by Val
April 03, 2025
I always get great service when I bring my vehicle in for service. Team is always friendly and explain everything in as much detail as I want. Highly recommend! service. Team is always friendly and explain everything in as much detail as I want. Highly recommend! More
by mfreeman99
Employees Worked With
April 01, 2025
Jody Smith, Service Advisor has been working with me to isolate a problem with my radio intermittently rebooting. The problem is not corrected yet and will likely need to be escalated to Cadillac Engineeri isolate a problem with my radio intermittently rebooting. The problem is not corrected yet and will likely need to be escalated to Cadillac Engineering. More
by PMROSBOROUGH
Employees Worked With
March 31, 2025
They kept me informed about the timing of the service theoufhr the tile I was there. theoufhr the tile I was there. More
by thinkgreen87
Employees Worked With
March 28, 2025
Of course! Here’s a revised version of your review: ⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Bruno at Long Cadillac when purchasing my car at Here’s a revised version of your review: ⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Bruno at Long Cadillac when purchasing my car at the end of my lease. He made the entire process incredibly smooth and hassle-free, answering all my questions and ensuring everything was handled efficiently. His professionalism, knowledge, and friendly approach made what could have been a stressful experience feel easy and seamless. I truly appreciate all of his help and highly recommend working with Bruno if you’re looking for a great car-buying experience! More
by Cathye
March 28, 2025
Long Cadillac went above and beyond to get me back behind the wheel of my Caddy ATS with necessary repairs and help to acknowledge my confidence in my dealer with excellence in service. Thank you Long Cadill the wheel of my Caddy ATS with necessary repairs and help to acknowledge my confidence in my dealer with excellence in service. Thank you Long Cadillac and the service team, Appreciated! More
by JNANNERY
March 24, 2025
Service is done timely and accurate. Love that you wash the car. The waiting area is always clean. Love that you wash the car. The waiting area is always clean. More
by MKUTZER
Employees Worked With
March 23, 2025
As always helpful and accommodating. Great service. I highly recommend Long for all services. Wonderful experience. Great service. I highly recommend Long for all services. Wonderful experience. More
by DARWAB
