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Long Cadillac
Southborough, MA
278 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 278 reviews
April 21, 2024
They don’t have experts to fix few issues! I spent thousands (1000s) of dollars to fix an issue. I was given back the car saying they can’t fix it!!!! Had to leave the car for months. I g I spent thousands (1000s) of dollars to fix an issue. I was given back the car saying they can’t fix it!!!! Had to leave the car for months. I got the loaner car yes but it’s shame on them they couldn’t fix the real problem. If I ask why they were asking me to spend an additional $$$! It came to a point where I was asked to spend another 3k! I said enough and got the car back. I spent around 10,000$ in last couple of months!!! Shaming point is I got the car with more problems than what I asked them to fix!!!!! More
by Bala
Verified Customer
April 19, 2024
Long Cadillac is a great place to have your car serviced. Very friendly and knowledgeable employees. Very friendly and knowledgeable employees. More
by MMAZUROSKI
April 19, 2024
My vehicle was troubleshot , repaired and delivered back to me in a few short hours Brian Wilcox ALWAYS works diligently to insure my car is ready as quickly as humanly possible ! Thanks for great Cus to me in a few short hours Brian Wilcox ALWAYS works diligently to insure my car is ready as quickly as humanly possible ! Thanks for great Customer Service ! More
by kholmes5
Employees Worked With
April 17, 2024
Great customer service! They make the purchase very easy and seamless. Sales staff is great They make the purchase very easy and seamless. Sales staff is great More
by MARK@MMTRANSPORT.COM
April 12, 2024
Darryl mad our experience pleasurable. we will definitely tell our friends and family to shop for their next Cadillac at Long. we will definitely tell our friends and family to shop for their next Cadillac at Long. More
by Mggkcooney@townisp.com
Employees Worked With
April 07, 2024
Andrew and Jodie are the best. They went above and beyond for me. I will never go anywhere else. They went above and beyond for me. I will never go anywhere else. More
by Mark Flynn
April 06, 2024
Very friendly and helpful. They got me a good price on tires. Service was excellent. They got me a good price on tires. Service was excellent. More
by Paul178510
April 04, 2024
Brian always make it smooth as possible. We show up with a problem and he shows up with a solution. We show up with a problem and he shows up with a solution. More
by juliano
Employees Worked With
April 04, 2024
Always a great experience at Long’s Tohm and Hank are always so willing to help you get into the vehicle you love! always so willing to help you get into the vehicle you love! More
by sarsen10
