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Long Cadillac

Southborough, MA

4.7
151 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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Showing 151 reviews

May 17, 2024

Great and clean dealership with kind people all around. Bruno was incredibly helpful, reaching out to my insurance and being quick to answer any and all questions. Great experience, would highly recommend More

by ianchilderscg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Bruno was a pleasure to work with! Very attentive without being pushy. Very knowledgeable and patient and willing to take plenty of time to answer all of my questions. I was very grate More

by CMC1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Phenomenal! Incredible service, personal attention, went above and well beyond my expectations! Can't say enough about Tohm and Jimmy: true professionals, ma More

by pauljuliuspeter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

They were responsive to my needs and provided great back up. I had a funny situation and it all got resolved. I most assuredly will work to keep our feedback positive. More

by LTC12079
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Our experience at Long Cadillac is always one of amazing, timely, service. They’re a great team! More

by COXIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Always accommodating,friendly and caring. I always feel in good hands , and always answers all questions More

by gailespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I have been a long Cadillac client for 20+ years they are OUTSTANDING!! Darryl is GREAT. Great follow-up, service department is excellent. Great business ! William Shannon More

by WLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Dudyak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
May 12, 2024

Extremely disappointed don't plan on doing business again salesman Ron was great though won't go unless warranty More

by ljames4653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Long Cadillac responded

Thank you very much for providing us some feedback and your business is very important to us. We are sorry to hear of your experience and we would like to discuss this with you but we need more information. Please reach out to me at sbarry@longauto.com or 508-683-1157 and I will be happy to try to resolve any issues. Scott Barry Long Cadillac President

May 10, 2024

Great people to work with at this dealer! Very responsive and eager to help you find the vehicle you are looking for! Highly recommended to my friends and family! More

by SECHOLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

I can't believe this kind of dealer is still exist with this kind of phenomenal service. highly recommended to give a shot at this dealer. More

by mykids2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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