Long Cadillac

Nice people, excellent service, Convenient location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. More

I had the absolute pleasure of working with David, and I can confidently say he exceeded every expectation from beginning to end. From the very first conversation, David treated me with such kindness, re can confidently say he exceeded every expectation from beginning to end. From the very first conversation, David treated me with such kindness, respect, and dignity. He took the time to understand my situation and worked incredibly hard to help me explore every possible option. He was proactive with paperwork, transparent about deals and incentives, and made sure I understood everything clearly throughout the process. But what stood out the most—and what I’ll never forget—is how he treated me, a humble, hard-working small business owner, with the same care and attention you’d expect at a high-end dealership, regardless of financial status. There was never a moment where I felt talked down to or overlooked. David’s integrity, professionalism, and heart came through in every interaction. When my wife and daughter came in, he welcomed all of us with warmth and patience. He even showed us cars that were beyond our budget—just so we could have the experience and dream a little. Because of this experience, David is now our go-to person. He earned not only our business, but also our trust and deep appreciation. Thank you, David, for helping make a long-time dream come true—and for treating us like more than just customers. More

Great team! Great Service! The team is Always trying to do the very best for each customer. Great Service! The team is Always trying to do the very best for each customer. More

Always greeted with a courteous, professional, I want to help you feeling. Always a great experience every time I visit for service. help you feeling. Always a great experience every time I visit for service. More

Always courteous and very professional in greeting me as I come in for service. Leaves you with a feeling of quality people working at a highly qualified establishment. I come in for service. Leaves you with a feeling of quality people working at a highly qualified establishment. More

Excellent service , nice lowner vehicle, great communication with the service manager fair pricing for parts and services communication with the service manager fair pricing for parts and services More

Jody was knowledgeable, helpful and very kind. I had a good experience. And my car works much better now! I had a good experience. And my car works much better now! More

Responsive, helpful. Vehicle fixed as requested. The full detail work is first rate. Shuttle driver was also great. Vehicle fixed as requested. The full detail work is first rate. Shuttle driver was also great. More

David is the best sale rep in the Auto industry I’ve ever met so far, he is part of the long Cadillac located in Southborough. He sold me something that wasnt even at the dealer; his knowledge about the bran met so far, he is part of the long Cadillac located in Southborough. He sold me something that wasnt even at the dealer; his knowledge about the brand and the new Vistiq coming in had me very much interested in waiting for this one to arrive and get it right away. And for the first time in a long time I didnt mind waiting for the car and juggling around without one. It was not only the sale experience that was above and beyond but the post purchase experience and the willingness to explain every single detail or providing options that adjusted to what I was looking for. So far I love the Vistiq 2026 and I can see myself being a long time customer with Cadillac for the overall great experience I had! Thank you David and team More

Great attentive and professional care of all staff there, always feel very welcome Helpful, knowledgable always feel very welcome Helpful, knowledgable More