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Long Cadillac
Southborough, MA
224 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 224 reviews
Verified Customer
June 22, 2025
Long Cadillac as always treated me well. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. More
by bjf007
Employees Worked With
June 18, 2025
Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car was wash and vac. They are the best More
by jamesgolden0
Employees Worked With
June 16, 2025
Very pleased with latest service. As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have b As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have been completely satisfied with service and sales at this location for 22 years. More
by jasw48
Employees Worked With
June 15, 2025
The service department is quite competent. I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was ne I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was never notified and when I called the service department between 4-5pm (using three different numbers), no one picked up. I'm so glad I didn't leave anything in the car that I'd want that night or need for work the following day. The sales dept. is very nice. My salesman was wonderful and always available and happy to answer questions after the sale. I would recommend Long Cadillac for both sales and service. More
by dav2149
June 08, 2025
The staff at Long Cadillac exceptional. The were very accommodating and attentive during my visit to the service dept. The were very accommodating and attentive during my visit to the service dept. More
by rechasse
Employees Worked With
June 05, 2025
I had the car for two weeks couldn’t fix it just kept adding parts. I finally gave up. adding parts. I finally gave up. More
by wpatty1950
Employees Worked With
June 04, 2025
Had a wonderful experience at this dealership. Everyone i dealt with was very helpfull, courteous, and professional. I would highly recommend any one looking to purchase a vehicle visit this d Everyone i dealt with was very helpfull, courteous, and professional. I would highly recommend any one looking to purchase a vehicle visit this dealership. More
by bprinos
Employees Worked With
June 03, 2025
Nice and clean, very professional. Love the service. Great people and very easy to work with! Love the service. Great people and very easy to work with! More
by steven.silva
Employees Worked With
June 02, 2025
Professional, honest, knowledgeable and accommodating dealership. I experienced calls and Follow-up during all buying aspects. dealership. I experienced calls and Follow-up during all buying aspects. More
by Mima
