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Long Cadillac

Southborough, MA

4.8
277 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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Showing 277 reviews

November 29, 2025

We were in for service of the three recalls on the Escalade. We will definitely purchase our next vehicle from long as well More

by bballmom0
Recommend Dealer
Yes
November 25, 2025

Long Cadillac service is awesome… start to finish, car was ready, clean and shiny on time! Great staff More

by steveherweck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2025

Excellent that's why a bought 3 Cadillac from your dealership kudos all the time More

by DRS1000
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2025

They handled all My concerns and made sure I was comfortable with the issues that was being addressed More

by GANDS50
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
November 16, 2025

They are always helpful and give the best service. Brian lets me know what going on and what he can do to make sure my car is always in good health. More

by billstratakias
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
November 13, 2025

Customer service was excellent Problem addressed and hopefully solved Customer service was polite, efficient and concerned about my issue More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
November 11, 2025

Bruno was great. Very easy to deal with. He made me feel comfortable out at home. Very enjoyable experience. More

by ROBERTSR0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

Very professional and courteous all around Appreciate the loaner car and Jodie explaining the importance of having an alignment, especially having Super Cruise. More

by Jryder4127
Recommend Dealer
Yes
Employees Worked With
Jodie
November 08, 2025

Had a huge issue with my XT four and Brian was fantastic getting it fixed. It was there for a long time but he took the time and worked with us gave us a loaner and everything was great. We appreciate every More

by Rlsurr
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
November 06, 2025

My experience was very enjoyable as I was given a beautiful car to drive while my repairs were being completed in a timely manner More

by mariod1
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
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