Livermore Ford

Albee was great, and friendly. Greeted us at the door, and asked how he could help. We came to test drive some navigators and ended up leaving with one. He wasn’t pushy, extremely knowledgeable about the and asked how he could help. We came to test drive some navigators and ended up leaving with one. He wasn’t pushy, extremely knowledgeable about the product, and super personable. It was an extremely pleasant trip to the dealership, where truly I wasn’t expecting to purchase anything. John in financing was equally as friendly. He helped us get the best package for my car for the best price. Explained in detail what each package was. And explained all the perks that come with buying a Lincoln. More

Explorer Scheduled Service 15,000 mile service for my Ford Explorer - Brought in for the "works". No appointment made - was in and out in reasonable time. Kept informed on s 15,000 mile service for my Ford Explorer - Brought in for the "works". No appointment made - was in and out in reasonable time. Kept informed on status of service. More

Too much paperwork and made mistakes, thanks to myself. No response after purchase, unless you just want to buy it and never worry about something missed or incorrect. No response after purchase, unless you just want to buy it and never worry about something missed or incorrect. More

The Best Dealership Lincoln of Livermore the Beat Dealership I have done Business with in the 66 years I have been on this Earth. My Sales person Angelica outstanding fr Lincoln of Livermore the Beat Dealership I have done Business with in the 66 years I have been on this Earth. My Sales person Angelica outstanding from start to finish, the Sales Mgr Chevonne knows how to treat a Customer outstanding person to deal with thank you. More

Excellent service & timeliness Alex Ramirez came through with great service and got me on the road in a timely fashion. I needed new keys with computer chip and Alex got the work c Alex Ramirez came through with great service and got me on the road in a timely fashion. I needed new keys with computer chip and Alex got the work completed quickly,. I highly recommend Ford Livermore. More

Took my car in for the first service. Work was performed quickly and service advisors were very courteous and accommodating. They even included a complementary wash. quickly and service advisors were very courteous and accommodating. They even included a complementary wash. More

Fifty+ year customer I first bought vehicles from Bud Gestri Ford dealership in the early 1960's from salesman Tom Miller.to our current vehicles. Through the years I h I first bought vehicles from Bud Gestri Ford dealership in the early 1960's from salesman Tom Miller.to our current vehicles. Through the years I have purchased both used Ford Program Town Cars and first new vehicle, a 1970 1/2 ton pickup; Currently I drive a 2010 Expedition LTD and my wife still loves our 2001 Expedition Eddie Bauer. Although I have owned well over fifty vehicles, most have been Ford products purchased from our local Ford dealership.' I highly recommend their maintenance services and used & new vehicle sales departments. More

One of the best experiences buying a car I have ever had I originally contacted this dealer to purchase a used 2019 Fusion Hybrid SE with low mileage. Before I even had a chance to come in and look at the ca I originally contacted this dealer to purchase a used 2019 Fusion Hybrid SE with low mileage. Before I even had a chance to come in and look at the car I had been interested in, the person I had been dealing with offered me a great deal on the same car only brand new. Over the phone I did not believe he would be able to do what he said. When I arrived we worked through the details with a few minor adjustments from me and now I am the proud owner of a new 2019 Fusion Hybrid SE at a great price and only a little over what the used one I originally had been interested in purchasing. Thank you Albie! More

New dealership above and beyond service. Scott did a New dealership above and beyond service. Scott did a great job to help us “navigate” our deal to a new Aviator and delivered the car to us 2h away New dealership above and beyond service. Scott did a great job to help us “navigate” our deal to a new Aviator and delivered the car to us 2h away. Bravo! More

Not what we paid for. The service was excellent even though we purchased the PremiumMaintenance Plan, we were charged for the repair. When we purchased the car and the plan The service was excellent even though we purchased the PremiumMaintenance Plan, we were charged for the repair. When we purchased the car and the plan, we were told "we would only pay for gas and tires until 03-03-22". The plan expires at that date or 100,000 miles. The finance guy repeated this statement many times to my husband, son and myself and that's why we purchased the plan. More