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Livermore Ford

Livermore, CA

3.9
544 Reviews

2266 Kitty Hawk Rd

Livermore, CA

94551

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544 Reviews of Livermore Ford

September 28, 2022

Jay is great doesn't waste time on the money, fast easy to deal with, finance is also a breeze, the atmosphere is great More

by josephzahriya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 19, 2022 -

Livermore Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! General Manager, Stan Mojaisky 925-294-7704

September 26, 2022

Sales Manager Jason Taylor and salesman Joe Fogarty did a great job on my new Ford F-150 order despite the lengthy lead time from the factory. While the MSRP had risen in price, Jason ensured me that the ori More

by Ken-Royal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Taylor, Joe Fogarty and Ali
Oct 19, 2022 -

Livermore Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels! General Manager, Stan Mojaisky 925-294-7704

September 25, 2022

They weren't honest and now Im having a difficult time reaching someone to take care of what they said they would do More

by Bigmiket8701Bigg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No Names
Oct 20, 2022 -

Livermore Ford responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact our General Manager, Stan Mojaisky, at 925-294-7704 so we can work towards a resolution. We look forward to hearing from you. Take care!

September 24, 2022

Listedd Honda Odyssey at $21,999. Invited us to see the car but then told us it was not ready when we went there. We wanted to sign the contract to hold the car but then gave us anoth More

by Huzefa A
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafi + VIP sales manager
Oct 19, 2022 -

Livermore Ford responded

Hi Huzefa, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please call our General Manager, Stan Mojaisky, at 925-294-7704 and we will do our best to make this better. We hope to hear from you soon.

September 23, 2022

Great staff, helpful and patient. Professional and good energy. We had a great experience and would recommend. More

by Phamilyof2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasha, Faisal and Telli
Oct 19, 2022 -

Livermore Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! General Manager, Stan Mojaisky 925-294-7704

September 21, 2022

VERY HELPFUL SALES REP FRIENDLY VERY QUICK WITH THE LEASE PROCESS DID NOT HAVE TO WAIT TOO LONG More

by CHONG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GRANT
Oct 19, 2022 -

Livermore Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2022

Don't sign a purchase contract until you have a copy of the final invoice. Adds will surprise your total cost. Leave the Dealership for a day before signing the Purchase Contract. Know the total price of y More

by ejmp337
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant
September 09, 2022

However I still feel uncomfortable about the price reduction: a few things were re-entered back on when paperwork was completed. I questioned this and the explanation was not convincing. In the end I More

by cptfacooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I rather not name those who helped get the sale done. If the dealer cares enough, he can look it up.
September 06, 2022

From the moment we arrived Everyone was so nice and helpful! Very knowledgeable. Such a great experience More

by Doniellem00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allesandro, sojhi and fareh (my spelling is off sorry)
Oct 19, 2022 -

Livermore Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Livermore Ford, we value our customers and we look forward to seeing you on your next visit. Take care! General Manager, Stan Mojaisky 925-294-7704

August 24, 2022

The Car was in great condition, but the process of purchasing it was terrible and time consuming. More

by Bigmiket8701Bigg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich, Victor
Oct 23, 2022 -

Livermore Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Fixed Operations Director, Mike Leap, at 925-294-7704 at your earliest convenience and we will do our best to make this right.

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