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Livermore Ford
Livermore, CA
544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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544 Reviews of Livermore Ford
October 08, 2022
Everyone at Livermore Ford was experienced and friendly and made the whole process great. I would definitely buy another new vehicle from them. Thanks again and made the whole process great. I would definitely buy another new vehicle from them. Thanks again More
by mike
Employees Worked With
Jason, Rafi and Talia? The finance guy- he was great
October 03, 2022
Great customer service! Nathaniel was great to work with and patient when answering our questions. He and his manager helped us get the Ford Truck we were looking for! Nathaniel was great to work with and patient when answering our questions. He and his manager helped us get the Ford Truck we were looking for! More
by First Lexus Owner
Employees Worked With
Nathaniel Gonzales & his manager
October 03, 2022
Custom ordered our car and received it in 3 months. The best dealership I’ve ever did business with. And by far the easiest car purchase. Was out the door with our new car in less than a hour and a hal The best dealership I’ve ever did business with. And by far the easiest car purchase. Was out the door with our new car in less than a hour and a half. More
by Drew Gogna
Employees Worked With
Grant Goo
September 30, 2022
Overall great dealership. I just made a purchase of Mach E after 11 months of placing the reservation, yesterday. At times it was hard to get realistic view of what was goin I just made a purchase of Mach E after 11 months of placing the reservation, yesterday. At times it was hard to get realistic view of what was going on, however, once I connected with Jason Taylor, it was much more smooth. He really made sure what was going on. And Rafi was great during sales day. He offered to drop me in shopping if I wanted to get charging done. Looking forward to finally driving the Mach E I was waiting for almost an year now More
by Bineet
Employees Worked With
Jason Taylor, Rafi Gilani, Mr. Aziz of finance
September 30, 2022
A big thank you to Jay, in Sales, and Vincent, in Finance. They walked us through the buying experience and made it an overall enjoyable day. They were both very helpful, knowledgeable and friendly. Finance. They walked us through the buying experience and made it an overall enjoyable day. They were both very helpful, knowledgeable and friendly. I would highly recommend Livermore Ford. More
by bmwmilt
Employees Worked With
Jay, Vincent
September 30, 2022
It was an easy, transparent transaction. Team at the Livermore Ford is great. Our special order Bronco arrived in just a little over 3 months. We are happy with the options (financial) they Team at the Livermore Ford is great. Our special order Bronco arrived in just a little over 3 months. We are happy with the options (financial) they presented. More
by GSA
Employees Worked With
Shak, Ali and team
September 29, 2022
I have purchased my last 3 cars from Livermore Ford. This last experience has been a nightmare and the worst customer service by their front office and financial department. I have called several times This last experience has been a nightmare and the worst customer service by their front office and financial department. I have called several times to find out why my DMV registration had yet to be processed. No return phone calls. Once I reached someone live on the phone they lied and said they had just received the title, but Ford's Corporate Finance office confirmed it had been sent on August 22nd. They promised me they would send an email with a confirmation - but that never happened. Left a message with them again and no return phone call or email. When I did get a hold of someone in Finance the person I spoke to was condescending, rude and tried to act like it was no big deal that I had expired plates. If I could give them zero stars I would. I will never purchase another car from them again, which is sad because they have always had excellent customer service prior to this. And I still don't have an answer or return phone call. More
by tinamariegangel
Employees Worked With
Victor, Amanda
