Lithia Toyota of Missoula

purchase of 2018 Highlander Having driven our old Highlander for 9 years, I am a fan. Pleased with the new one and plan to keep it for awhile. We live off the highway about a m Having driven our old Highlander for 9 years, I am a fan. Pleased with the new one and plan to keep it for awhile. We live off the highway about a mile with an uphill incline and the Highlander has been the best vehicle I have had to consistantly make it home during those heavy snow days. I also have confidence on the highway. More

5000 mile service Friendly, prompt, and reliable They took my car in as soon as I arrived, even though I was early for my appointment. I did not have to wait very lon Friendly, prompt, and reliable They took my car in as soon as I arrived, even though I was early for my appointment. I did not have to wait very long before it was ready to go. More

salesman very friendly and helpful during the entire process Salesman was very friendly and helpful during the entire process. Worked with service department to get bed liner installed for us as soon as possibl Salesman was very friendly and helpful during the entire process. Worked with service department to get bed liner installed for us as soon as possible. More

Won’t sell at NADA fair market value My bank will only loan for the NADA fair market value and Lithia was not willing to sell at that price. They thought they could sell to anyone over th My bank will only loan for the NADA fair market value and Lithia was not willing to sell at that price. They thought they could sell to anyone over the fair value price. More

Pleasant, helpful alway on time I trust the service people and have alway had a great experience when dealing with the dealership. Service tech Paul Kellley is always friendly and he I trust the service people and have alway had a great experience when dealing with the dealership. Service tech Paul Kellley is always friendly and helpful. I have recommended this dealership to other friends and they have bought vehicles from you. I have also bought a new Tundra from Chuck at your dealership in 2013. More

Very professional Appreciated the call to remind me it was time for service to my vehicle. Took care of me promptly at dealership. Service was quick and efficient. Staf Appreciated the call to remind me it was time for service to my vehicle. Took care of me promptly at dealership. Service was quick and efficient. Staff was friendly More

Simple, easy, honest My overall experience was great due to the fact it was genuine, honest and didn’t have the sales pitch feel. Everyone was welcoming and friendly. I fe My overall experience was great due to the fact it was genuine, honest and didn’t have the sales pitch feel. Everyone was welcoming and friendly. I felt comfortable with the whole process. More

Salesman I was misled on the history of a car purchase. When confronted,all involved,including manager,blew it off. Then they had the odasity to contact me t I was misled on the history of a car purchase. When confronted,all involved,including manager,blew it off. Then they had the odasity to contact me two years later about trading that car in on another purchase. When I told them I wouldn't do business with them again and when I started to tell the salesman why(Brian Mohn) he said he didn't care and hung up on me. Will be more than happy to never recommend this dealership to anyone More

Ourstanding! Staff are friendly, professional, and courteous! The service is delivered timely and a full, detailed, itemized statement of the work performed was gi Staff are friendly, professional, and courteous! The service is delivered timely and a full, detailed, itemized statement of the work performed was given to me for my records. More

Great Dealership Everyone in this dealer was friendly and helpful - even the lady waiting for her car to be repaired. All my questions were answered and there was no Everyone in this dealer was friendly and helpful - even the lady waiting for her car to be repaired. All my questions were answered and there was no pressure to buy. In fact, I told the salesman that I was leaving to test drive a few other models. He assured me that it was the right thing to do and that he would be waiting for me. As you know, I returned and purchased my new car. More