Lithia Toyota of Missoula

30,000 Service Great as always. Vehicle was immediately moved into the shop. All personnel treated me exceptionally well as they always do. Reception area clean & ne Great as always. Vehicle was immediately moved into the shop. All personnel treated me exceptionally well as they always do. Reception area clean & neat. Work on vehicle completed on time. All details were explained More

No pressure I'm from a small town in Idaho where the dealerships are closed on Sundays. So, when we were in Missoula on Sunday, I told my husband, "Lets drive thr I'm from a small town in Idaho where the dealerships are closed on Sundays. So, when we were in Missoula on Sunday, I told my husband, "Lets drive through and check out the new cars". I was thinking they wouldn't be open either. Well I got out and was looking in a couple car windows and here come Scott. I told him, "We are not buying today". He said OK. Can I answer any questions? Before I knew it, we were buying a new car. He is not a high pressure salesman. Just very helpful. I thought we would wait till Summer to buy, but Scott was so helpful we ended up buying that day. More

Great customer service Jason P was a great salesman! The 2 finance guys were wonderful as well! All very friendly and made my experience of leasing my first vehicle pretty e Jason P was a great salesman! The 2 finance guys were wonderful as well! All very friendly and made my experience of leasing my first vehicle pretty easy More

Regular maintenance We bought the regular maintenance package. Scheduling the appt. was easy. Shop was immaculate. Worked on my car at appt. time. Covered seats with We bought the regular maintenance package. Scheduling the appt. was easy. Shop was immaculate. Worked on my car at appt. time. Covered seats with plastic (never had that done anywhere before) In 30 minutes I was out the door. Cordial staff. Great waiting area. More

Awesome service experience My vehicle had a low tire warning so I brought it to Shane to get checked out. They got my car in same day and found it had a broken tire sensor (the My vehicle had a low tire warning so I brought it to Shane to get checked out. They got my car in same day and found it had a broken tire sensor (they showed me the sensor so I could see it). They were able to fix the sensor and get me on my way in short order. Thank you Shane for another great service experience! More

Effortless From the minute we walked in the door, Andrew helped us. Our questions and concerns were answered. He was personable and knowledgeable. Before we left From the minute we walked in the door, Andrew helped us. Our questions and concerns were answered. He was personable and knowledgeable. Before we left, we were given a total turorial on all features of the vehicle. The car buying experience was effortless and enjoyable. I would.highly recommended anyone looking into buying a car to visit Lithia Toyota in Missoula and ask for Andrew. Thank you for the great service and the beautiful car! More

Above and beyond. I was very pleased with the service and hope to not forget an appointment in the future. The crew bent over backwards to keep my appointment. I was very pleased with the service and hope to not forget an appointment in the future. The crew bent over backwards to keep my appointment. More

Low pressure and helpful service. Sales reps (Andy and Aaron) were both helpful and friendly toward me and my wife. I do not like pushy sales people and when I shop I know what vehicle Sales reps (Andy and Aaron) were both helpful and friendly toward me and my wife. I do not like pushy sales people and when I shop I know what vehicle I'm looking for. Both Andy and Aaron were very helpful when I had questions about warranty, other services offered and inventory. Andy was the one who found the car we ended up buying and Aaron took over during the rest until Andy helped close. What I like is that they never tried to steer me away from what I came there for or try to sell me something I didn't want. More

They make misleading statements and try to bully the buyer See the title of this section. Not all the sales people are willing to go the extra mile to help the prospective purchaser. However, the Parts and S See the title of this section. Not all the sales people are willing to go the extra mile to help the prospective purchaser. However, the Parts and Service Sections are much better than Sales. More

Routine Service Visit Employee Paul Kelly is outstanding Meticulous and conscientious, he explained current and next anticipated service with patience He is an asset to th Employee Paul Kelly is outstanding Meticulous and conscientious, he explained current and next anticipated service with patience He is an asset to the service Department More