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Lithia Hyundai of Reno - Service Center
Reno, NV
1,936 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,936 Reviews of Lithia Hyundai of Reno - Service Center
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December 04, 2016
Great service and staff. Well taken care of. Everything was done in a timely manner. The staff is great to work with. Will use them for future maintenance needs. Well taken care of. Everything was done in a timely manner. The staff is great to work with. Will use them for future maintenance needs. More
by Don Mambourg
Employees Worked With
December 03, 2016
Oil change, ask condition or car. The work was done as asked. No complaints. The service agent is always very helpful in letting me know how best to keep the car running good and wel The work was done as asked. No complaints. The service agent is always very helpful in letting me know how best to keep the car running good and well maintained. More
by Dan H.
Employees Worked With
Matt Franceschini
December 01, 2016
Fast and efficient I came in for a recall software update that was scheduled for 1 hour. The total time from check in to walking out the door was less then 40 minutes. I came in for a recall software update that was scheduled for 1 hour. The total time from check in to walking out the door was less then 40 minutes. Can't beat that! More
by bear123
Employees Worked With
Carlo Moscoso
October 06, 2016
Excellent service Oil change and tire rotation in less than 30 minutes. Lance was very friendly. The waiting room is very nice. Can not suggest any improvements Oil change and tire rotation in less than 30 minutes. Lance was very friendly. The waiting room is very nice. Can not suggest any improvements More
by Mile
Employees Worked With
September 22, 2016
car check up we always receive really great service every time we come in to get our car its check up. thank you for taking such good care of us we always receive really great service every time we come in to get our car its check up. thank you for taking such good care of us More
by lovesharks2006
Employees Worked With
September 03, 2016
Top of the line I normally go to Lithia Subaru due to a family connection there, but, I have had service done at Lithia Hyundai several times. The staff is always ver I normally go to Lithia Subaru due to a family connection there, but, I have had service done at Lithia Hyundai several times. The staff is always very accommodating, friendly and understanding. This dealership is top of the line. More
by Barbielee
August 19, 2016
Bad experience Don’t EVER go to this dealership. My mother, a 75 year old senior citizen, had Lithia Hyundai of Reno replace her front axles in her 2005 Hyundai San Don’t EVER go to this dealership. My mother, a 75 year old senior citizen, had Lithia Hyundai of Reno replace her front axles in her 2005 Hyundai Santa Fe 4 Wheel Drive . Currently Hyundai only manufactures All Wheel Drive or Front Wheel Drive SUV’s. So Lithia Hyundai of Reno is confused that this car is a 4 Wheel Drive. This dealer ordered the front axles from NAPA Auto Parts. NAPA only sells All Wheel Drive or Front Wheel Drive axles for this SUV, they do not carry 4 Wheel Drive axles for a 2005 Hyundai Santa Fe 4x4. Why would a dealership use aftermarket parts??? When they installed the wrong axles, they fit, but a bit short. The car appeared to be drivable, we were guaranteed that only original OEM Parts would be used. My mother went on one trip to California and the axles being shorter (Incorrect axles) pulled themselves out of the transfer 4 Wheel Drive case. This caused all of the fluid to leak out of the transfer case, which then blew up the $6,800 case. which my mother ordered a slightly used Transfer Case to replace it. My mother had to pay Capital Hyundai in San Jose California to swap the transfer case, In addition; pay an additional amount to replace both axles and do the right job this time at Automotion repair shop, which they wrote a huge report on this issue. My mother is out a total of $3,500, the service manager Bill and Store Manager Dylan refused to refund the money back to my mother. Using wrong axles could have locked the car up and created a fatality. We thought we could trust a dealership to do the job right!! This link has proof of evidence lothiahyundairenonv.com More
by Eric Mesi
Employees Worked With
August 13, 2016
best dealership ive ever done business with Ive lived in several states during my career and have bought many vehicles all over the country. Reno Hyundai treats a person like family. From the ma Ive lived in several states during my career and have bought many vehicles all over the country. Reno Hyundai treats a person like family. From the manager on down, if there is a problem its solved. WE own a Genesis and the a/c was not working properly. Jeremy the service technician and Lance the service advisor, worked with my vehicle on and off for nearly 3 weeks before the problem was isolated and corrected. I was given a loaner vehicle and Lance took care of our extended Hyundai warranty which covered everything. We have purchased 2 cars from this dealership in the 3 years we have lived in Reno. Brian Ogg our salesman , is extremely honest and up front. we have sent several people to this dealership and they have been happy with the dedicated service these folks provide. When its time to buy another car, we will be going to this dealership. My wife and I are absolutely thrilled to be Genses owners. Please recognize these fine people for their outstanding customer service and knowledge of your product. More
by warren blum
Employees Worked With
Other Employees :
David Wolpe, Bryan Ogg
July 08, 2016
Great service I brought my car in on a busy day to get serviced and they gave me a appointment for later that day. I got the car done in quick time and was complete I brought my car in on a busy day to get serviced and they gave me a appointment for later that day. I got the car done in quick time and was completely happy about it.good job thank you More
by Rick
Employees Worked With
Carlo Moscoso, Matt Franceschini
June 14, 2016
Always good service When I purchased my car I also purchased the lifetime oil change option so I'm in their service area a minimum of three times a year. I always get gr When I purchased my car I also purchased the lifetime oil change option so I'm in their service area a minimum of three times a year. I always get great service and good communication with the employees. More
by whyme
Employees Worked With
