712 Reviews
Write a Review712 Reviews of Lance Smith
June 06, 2024
Lance is the reason I go to this dealership. He is quick to respond and is very accommodating. He is quick to respond and is very accommodating. More
Other Employees Tagged: Robert Thomas
June 06, 2024
Lance and the rest of the team are always very helpful and keep my service on track. Great team and keep my service on track. Great team More
Other Employees Tagged: Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Matt Franceschini, Otto Sandoval-Carpio, Bryan Mazariegos, Drea McGiffin
June 03, 2024
ALL THE PEOPLE WE WORKED WITH HAVE BEEN EXTREMELY HELPFUL AND VALUABLE.. IAm curious about the trailer harness for the hitch on my Santa Fe that I paid v for AND VALUABLE.. IAm curious about the trailer harness for the hitch on my Santa Fe that I paid v for More
May 30, 2024
I have had a overall great experience. Lance Smith provide a great service and he is awesome service rep. And he is why I give you 5 stars. But there is a sales rep there named Matt. Very Lance Smith provide a great service and he is awesome service rep. And he is why I give you 5 stars. But there is a sales rep there named Matt. Very rude a very disrespectful employee that shouldn't be working as a front line employee and is a poor representation of the dealership. If I had to deal with him every time I needed to go to the service department I would never buy a another car or recommend one from that dealership. More
Other Employees Tagged: Matt Franceschini, Drea McGiffin, Dan Dunham, Gaby Temprano , Attilio Ravo
May 28, 2024
Dealer said I would get a tax credit for buying hybrid car, I told him he was wrong, he said it was new credit for 2024. I was right he was wrong. No credit for hybrid only for ev and plugin hybrid and on car, I told him he was wrong, he said it was new credit for 2024. I was right he was wrong. No credit for hybrid only for ev and plugin hybrid and only on cars manufactured in us not Korea. Sales people need better education. More
Other Employees Tagged: David Lennox
May 24, 2024
They never answered calls! I had to call for weeks and never got a call back wntill I insisted on getting some answered and my car was there for almost a month after being told I had to call for weeks and never got a call back wntill I insisted on getting some answered and my car was there for almost a month after being told its be a few days. More