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Lithia Dodge Chrysler Jeep RAM of Yuba City

Yuba City, CA

4.1
167 Reviews

950 Harter Parkway

Yuba City, CA

95993

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167 Reviews of Lithia Dodge Chrysler Jeep RAM of Yuba City

December 28, 2020

The sales person/manager was very nice and easy to work with. He was professional and continued to check in on me as the process progressed. Mr. Acosta took his time to ensure I would be happy with my purc More

by Jkeller6065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iran Acosta
Dec 29, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at John L Sullivan Dodge Chrysler Jeep RAM, and we will be sure to pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

December 16, 2020

John L Sullivan auto group is the best. Great service, great people, and very user friendly! Thank you for your excellent service! I will be back. More

by Drscott01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley , Joshua Joseph, TJ Blackwell, Michelle Serpa
Dec 17, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

We couldn't ask for a better review, thank you! We appreciate your business and are thrilled to hear that you will be returning to John L. Sullivan Dodge Chrysler Jeep RAM in the future. Thank you from our entire team!

November 10, 2020

A great sales team with a hassle free approach that truly cares for their customer. An enjoyable car buying experience. Would recommend to family and friends. More

by LLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Patton, Garland Schmitt
Nov 11, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Thank you for your confidence in John L Sullivan Dodge Chrysler Jeep RAM! The satisfaction of customers is our priority and I am glad to hear that our team took care of you. We wish you safe travels in your new vehicle!

October 10, 2020

Had an oil change service, left our vehicle there and within an hour and a half, it was done with no problems. Always a repeat customer. More

by Allen.farrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley , Drew Ahment
Oct 12, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Hi Allen - Thank you for posting about your recent oil change! We are happy to hear that it went smoothly and truly appreciate you coming to John L Sullivan Dodge Chrysler Jeep RAM for all of your auto service needs. Enjoy your week!

October 01, 2020

Ashley is the best service advisor everI highly Ashley is the best service advisor ever I highly recommend her as your service advisor at John Sullivan. She goes out of her way for customers and ha More

by Richard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Serpa
Oct 02, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Richard - thank you for reviewing John L Sullivan Dodge Chrysler Jeep RAM and for giving a shout out to Ashley! We're thrilled to hear that she always impresses you when you bring your vehicle in for service. Hope to see you next time!

August 31, 2020

Best service department I have seen. Ashley was outstanding. I'll be buying my cars and trucks here from now on because of the service I receive 5 stars , top notch! More

by Pacifica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 01, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Thanks for your support and for shouting out Ashley! We are so proud to have earned your business and we are looking forward to working with you again down the road! - The John L Sullivan Dodge Chrysler Jeep RAM team

August 28, 2020

I have had to use John L Sullivan twice in the last 4months for maintenance and repairs. U have been prompt and expedited my needs far better than expected. I will continue coming to Sullivan Dodge for More

by Rustydave70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve. Service dept.
Aug 28, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Thank you for your support! We are proud to have earned your business and hope to continue to do so in the future. Safe travels from everyone at John L Sullivan Dodge Chrysler Jeep Ram!

August 13, 2020

Good service timely, ready when promisedProfessional. Good service timely, ready when promised Professional. Kept me updated on progress on my vehicle. After visit areas serviced were working well and n More

by Mdrigg7535
Recommend Dealer
Yes
Employees Worked With
Joshua Joseph, TJ Blackwell, Nicole Vidal , Luis Garcia, Michael Coronado, Luis Dorantes, Mike Woods, Michelle Serpa, Drew Ahment
Aug 14, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Thank you for leaving John L Sullivan Dodge Chrysler Jeep RAM a 5-star review! We're glad to hear that your visit lived up to our high standards. See you next time!

August 06, 2020

Friendly, helpful with low pressure sales! very satisfied Friendly and Very helpful, I’m super satisfied with the service i received. My salesman Lyric, insure My wife and I received the deal We wanted. We we More

by Edward.o.okoegwale
Recommend Dealer
Yes
Employees Worked With
Lyric
Aug 07, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Edward, thank you for the review! Providing friendly service is always the goal here at John L Sullivan Dodge Chrysler Jeep RAM, and we are so glad Lyric took good care of you and your wife. We hope to see you again sometime!

August 04, 2020

Buying experience has been the worst. Was upfront about switching loan to personal bank. When contacting personal bank I could not get lien holder/lender name from dealership. Kept saying they didn’t have More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lyric Toomer sales Paul and BG in finance
Aug 04, 2020 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Gina, we strive to offer a seamless and transparent process and I'm so sorry to hear that you are frustrated. It is our goal to accommodate customers and I'd appreciate the opportunity to speak with you to see if I can be of assistance. I will look for your contact information, however, please consider giving me a call. Thank you, Michelle Serpa - Customer Relations - 530-742-6406 ext 5899

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