Lithia Dodge Chrysler Jeep RAM of Yuba City

You have the wrong name of the person that owns and brought in the car. Maybe someone needs to be retrained in their job. This brought a negative view of your dealership. brought in the car. Maybe someone needs to be retrained in their job. This brought a negative view of your dealership. More

Do not buy a car from them and do not purchase their dent care or any of their extended warranty services. They have been a nightmare to deal with. We cancelled the extra services we purchased because we tra care or any of their extended warranty services. They have been a nightmare to deal with. We cancelled the extra services we purchased because we traded our car. Cancelled on 05/15/21. We called the services 800# and they are stating that the services are still not cancelled to this day. We spoke to a manager when we cancelled because they have lied to us during the whole buying process which was another nightmare. Even though we have tried over and over to just get them to do their job they are terrible people. Their finance, their management, even their customer relations person. We are a military family with great credit. We pay our bills, pay our taxes, and serve our country and this is how we get treated. Stay far away they do not value their customers. More

THEY ALWAYS TAKE US IN WHEN WE JUST DRIVE IN TO HAVE SERIVCE ALWAYS VERY HELPFUL WHEN YOU GET THERE AND GET YA IN AND OUT AS SOON AS THE SERVICE TAKES AND PRICES NOT SO BAD SERIVCE ALWAYS VERY HELPFUL WHEN YOU GET THERE AND GET YA IN AND OUT AS SOON AS THE SERVICE TAKES AND PRICES NOT SO BAD More

Would not waste time going to them again. Tried selling a car as new with 865 miles on it. The windshield had a quarter size rock chip and the front number was loaded with chipped paint. Had a friends and fa car as new with 865 miles on it. The windshield had a quarter size rock chip and the front number was loaded with chipped paint. Had a friends and family discount control number the general manger lied and said wasn’t valid. More

The best car dealership in the Yuba/ Sutter area. Great choices in vehicles to choose from and the best salesman Cesar Moreno was triple AAA++++ EXCELLENT. choices in vehicles to choose from and the best salesman Cesar Moreno was triple AAA++++ EXCELLENT. More

They lied to get us to sign a contract, Said there was financing when there wasn't I'm just so devastated right now, They're trying to make us sign another contract. financing when there wasn't I'm just so devastated right now, They're trying to make us sign another contract. More

It was a great service I got in my life thank you, really nice and always helping I all we need it, thanks again!! God bless you nice and always helping I all we need it, thanks again!! God bless you More

Overall, the Service Dept. delivered horrible customer service which include two employees I had encountered at the cashiers desk and from an employee whom delivered my vehicle to the front of the dealer service which include two employees I had encountered at the cashiers desk and from an employee whom delivered my vehicle to the front of the dealership. This particular incident involved him leaving my vehicle running and left it unattended without confirming the owner to release. The overall experience made me question the mechanics’ skills as well, sadly to say. More

The worst I have brought all my vehicles from them for the last 10 years along w many of my family and 3 years ago I bought a brand new dodge eco diesel truck and wanted the extras to the vehicle but you the last 10 years along w many of my family and 3 years ago I bought a brand new dodge eco diesel truck and wanted the extras to the vehicle but you had none so instead you told me and my husband you would upgrade. I had heated seats put in and was told everything would be fine but it is not. It has already malfunction a year ago and now it has done it again and needs a whole new system. However it is after the 3 year warranty and they won’t fix it. It is only a 3 year old brand new truck it shouldn’t have any problems however everyone at the dealership knows me by face for how many times I have had to come in to get it fixed and get a rental. Then to have to pay 185 dollars for them to do nothing is ridiculous. More

Amazing experience. Jennifer was awesome. She was attentive and responsive. Her guidance and expertise was spot on. This was the best car buying experience I have ever had. Would definitely buy from attentive and responsive. Her guidance and expertise was spot on. This was the best car buying experience I have ever had. Would definitely buy from Jennifer again. More