Lithia Dodge Chrysler Jeep RAM of Yuba City

Service appointment at 2:00 pm completed at 3:30 very satisfied on a Friday afternoon, I asked for old parts back to have as spare., had to ask again for old parts after picking up truck. satisfied on a Friday afternoon, I asked for old parts back to have as spare., had to ask again for old parts after picking up truck. More

Terrible service. Did not call or text me when the car was ready. They they would text and follow up with a call. Service slooooowww was ready. They they would text and follow up with a call. Service slooooowww More

Worst dealership experience ever. Lied to multiple times. I’ll be filing a formal complaint with upper management. Bud (MGR), and Calvin (sales) are the reason this industry has a bad name times. I’ll be filing a formal complaint with upper management. Bud (MGR), and Calvin (sales) are the reason this industry has a bad name More

Very nice dealership the staff is great, Spencer was very helpful and understanding, he made my car buying experience hassle free and enjoyable. Everyone is kind and courteous, and the dealership is clean an helpful and understanding, he made my car buying experience hassle free and enjoyable. Everyone is kind and courteous, and the dealership is clean and well maintained. Thank you for the great service More

Terrible! Sold me an unsafe vehicle that wasn’t inspected correctly, was back in their shop for the first 30 days I owned it. They charged me for LoJack and tracker for the 2 vehicles I bought at the same ti correctly, was back in their shop for the first 30 days I owned it. They charged me for LoJack and tracker for the 2 vehicles I bought at the same time there even though I said no they said I had to purchase because it was already on the vehicle. Pure fraud. The Roseville Toyota store was just as bad charging me LoJack on a truck I bought there in January. Same general manager. Finance department is completely scandalous. Many complaints about them. More

Express lane claims fast iol change. Never the case here More

Took my truck in for oil change and tire rotation tires were not rotated and I don’t know if the oil was changed yet I was charged for an oil change I’ve been trying to call to talk to somebody for three d were not rotated and I don’t know if the oil was changed yet I was charged for an oil change I’ve been trying to call to talk to somebody for three days keep getting told somebody will call me back yeah nobody has called me back More

SERVICE,not experience.7/02/2021,truck loss power but was running.Rpm Gauge and speedometer stop working...They replace both batteries{ WRONG }, Replace the ALTERNATOR { WRONG }, now i needed a new computer running.Rpm Gauge and speedometer stop working...They replace both batteries{ WRONG }, Replace the ALTERNATOR { WRONG }, now i needed a new computer { WRONG}, i told Justine clay from the start,{ CRANK SENSOR MUST BE BAD}, he does not listen...Paid $569.00 to get my truck back,they wanted more money..... Paid $40 to buy back my batteries....bought a sensor $79 and paid local garage $60 labor...Truck runs like a champ again...local farmer good friend, they got him for $2600, for his truck repairs, local garage finally fixed his for $200 More

Did not receive registration tags because of incorrect paperwork sent to the DMV. Had to make several trips and several calls to the DMV to get tags before temporary Registration expired. I purchased p paperwork sent to the DMV. Had to make several trips and several calls to the DMV to get tags before temporary Registration expired. I purchased portfolio FOB insurance when I purchased my 2017 Toyota Highlander On March 20 2021. They did not submit the paperwork to portfolio so when I needed a FOB I couldn’t get it. I made several requests to jhon l Sullivan to submit paperwork which they dident do. I ended up emailing a photo of my contract to Portfolio who then emailed it to jhon l Sullivan. These things were not handled correctly resulting in a lot of my time being wasted following up on things that Should of been handled correctly in the first place. I made many calls to the financial dept to resolve these issues they never resolved my problems I had to do it. More

Worth a drive and no waiting in getting my dream Jeep from their inventory of hard to find latest models with professional internet savvy salesperson. from their inventory of hard to find latest models with professional internet savvy salesperson. More