Liberty Ford Parma Heights

I was contacted by my sales person, Richard Amador, after I made an inquiry about a truck. 5 hours later I was driving it home. Richard made the process very simple and most things were handled over the ph I made an inquiry about a truck. 5 hours later I was driving it home. Richard made the process very simple and most things were handled over the phone. Time spent at the dealership was minimal, but the attention I received while there was fantastic. I liked that the dealership was small and welcoming versus the large dealership where they treat you like a number. I would recommned Liberty Ford to anyone and definitely give Richard a call. More

I came from out of State to look at a Ford Ranger. My sales person was Mayer Khalil. He was extremely helpful, Knowledgeable and not at all pushy. He had everything ready for me to test drive the truc My sales person was Mayer Khalil. He was extremely helpful, Knowledgeable and not at all pushy. He had everything ready for me to test drive the truck when I got there. Being unfamiliar with the area he came with me showed me roads that were in different conditions so I could get a better feel of how the Truck handled. I did buy the truck and he kept in touch after the sale to see how the truck handled on the 3 hour drive back. Everyone I encountered at Liberty Ford was polite and helpful. More

When I first walked in the door received service right way which was great! The gentleman who helped me was very professional and found the exact car I was looking for. The rest of the service was excelle way which was great! The gentleman who helped me was very professional and found the exact car I was looking for. The rest of the service was excellent! More

Jack Forsythe, my salesperson was great, made it so easy. The rest of the team was also fabulous. I highly recommend Liberty Ford, Parma and Jack. Nancy Cook - Shaker Heights The rest of the team was also fabulous. I highly recommend Liberty Ford, Parma and Jack. Nancy Cook - Shaker Heights More

Really impressed with our salesman, Jack Forsythe. Big help and knowledgeable about Maverick truck. Thanks for whole team, just took a while to complete transaction, and meant to get a ford hat out of Big help and knowledgeable about Maverick truck. Thanks for whole team, just took a while to complete transaction, and meant to get a ford hat out of deal, but I was in hurry. I guess truck not come with rear floor mats? Oh well. More

You have a nice dealership,my sales person Jack knew his job and was very cordial. job and was very cordial. More

Customer service was exceptional. Having concerns about a used car we purchased one month earlier, I was delighted that Justin Post was able to assist us in trading in the vehicle f Having concerns about a used car we purchased one month earlier, I was delighted that Justin Post was able to assist us in trading in the vehicle for a more reliable used car. The safety of our son driving to and from college is not a concern now. More

The staff worked together as a team to answer all our questions. It was a great experience questions. It was a great experience More

Jack was very good to work with and very accommodating, answered all my questions to my satisfaction. It was very easy to find a vehicle to fit my needs and price range. The entire staff was absolutely won answered all my questions to my satisfaction. It was very easy to find a vehicle to fit my needs and price range. The entire staff was absolutely wonderful, Thanks to all for the excellent service and help. Will definitely recommend you to friends and family. More