Liberty Ford Parma Heights

STAY FAR AWAY! !! The only thing worse then their sales staff, is the service department!!! They will be nice when you are buying from them, but if you have a probl !! The only thing worse then their sales staff, is the service department!!! They will be nice when you are buying from them, but if you have a problem, forget it!! Their service department continually missed diagnosed, an engine coolant intrusion into the cylinders for about 6 to 8 months, which is a common problem on Ecoboost engines. WAKE UP LIBERTY!! They are only interested in selling you a car, NOTHING ELSE!! I'm sure they would have been perfectly fine misleading me, until my warranty was up, and I would have to pay out of pocket. The salesman I bought the car from was only interested in selling me something else, and didn't care about the 40k problem he already sold me. I'm so glad I decided to go somewhere else. DEFINITELY WILL NOT RETURN TO LIBERTY!! More

Well stocked available vehicles; salesmen was accommodating and excellent; easy to complete sales of new car accommodating and excellent; easy to complete sales of new car More

They are a friendly and caring group of people. They are knowledgeable and very helpful in making decisions about the buying process. They are knowledgeable and very helpful in making decisions about the buying process. More

11/11/24 purchased a 2012 Ford Fusion. Mikal Mims was PHENOMENAL! was very honest and straight forward. He explained everything. Set perfect expectations since the car had previous diff Mikal Mims was PHENOMENAL! was very honest and straight forward. He explained everything. Set perfect expectations since the car had previous difficulty with financing and my credit wasnt perfect. The team as a whole was great. Manager worked above and beyond and secured financing for me. I purchased previously from Liberty Ford 14 years prior and my parents had twice in 2015 and 2005. Highly highly HIGHLY recommend!! More

They were all great. . wish all dealerships were like!!! 1000%..would send everyone who was looking to buy! . wish all dealerships were like!!! 1000%..would send everyone who was looking to buy! More

Dano Ortiz was very helpful and worked with me to get the vehicle I wanted at the price I wanted. Highly recommend. vehicle I wanted at the price I wanted. Highly recommend. More

This local dealership in my immediate area did a good job with my used vehicle with my used vehicle More

Had an awesome experience! DanO made buying my car easy and stress free. He was very knowledgeable and explained everything. More importantly he did what he said he would. I hi DanO made buying my car easy and stress free. He was very knowledgeable and explained everything. More importantly he did what he said he would. I highly recommend Liberty and DanO. More

Todd was excellent! he was very friendly he was not pushy like some salesmen can be! overall had a great experience! he was very friendly he was not pushy like some salesmen can be! overall had a great experience! More

Excellent customer service willing to negotiate. Everyone was nice. Thanks Jack for always responding quickly Everyone was nice. Thanks Jack for always responding quickly More