Lia Volkswagen

I had a very positive experience with the Lia VW service department team, particularly the focused and professional approach of representative Jason Farwell. My Passat suffered a major technical problem on department team, particularly the focused and professional approach of representative Jason Farwell. My Passat suffered a major technical problem on the way to the airport at 4:30 a.m. to catch a flight to take care of my 96 year-old mother. Leaving the car at the airport parking lot I contacted Jason the next and arranged to have to towed to Lia. When I returned the car was fixed and ready to go. Huge thanks to Jason and the team for handling this so well at a very challenging time for me. More

I went to multiple dealerships looking for my first car to purchase. Tony at Lia VW was great! He helped us find just the car I was looking for and led me through the whole process with ease and patience. to purchase. Tony at Lia VW was great! He helped us find just the car I was looking for and led me through the whole process with ease and patience. Tony was able to answer all of our questions and made sure I was comfortable with everything as it was my first buying experience. Almost a year later and I’m still very happy with my choice. Thank you Tony and Lia VW! More

I cannot say enough good things about this dealership! Chris Proctor and his team (bill especially) were so so extremely helpful in my latest buying process. Even with it being hard to find the exact car Chris Proctor and his team (bill especially) were so so extremely helpful in my latest buying process. Even with it being hard to find the exact car you want with the shortage they managed to get me into my dream car! This is my second car from them and it won’t be the last. Thank you guys again!! More

We went to the dealership for an oil and filter change and air filter change on a 2016 VW Touareg. A week later we went on a long road trip. After 10 hours of driving the car felt unusual. When we checke and air filter change on a 2016 VW Touareg. A week later we went on a long road trip. After 10 hours of driving the car felt unusual. When we checked the oil level it was less than half of what should be in there. This car does not leak oil and the mileage is very low. It appears that Leah drained the oil but did not put enough oil back in the car. I tested my theory when we returned home we got another oil change. And over the course of four months of driving the oil level is still where it should be. We will not trust Lia Volkswagen to service our cars ever again!!! More

Hello: For great service, and a super atmosphere go to LIA VW in Enfield Ct. the whole gang is "The Best" from the manager Chris, to everyone down the line.. My salesman Bill A., Keri, Tony, and LIA VW in Enfield Ct. the whole gang is "The Best" from the manager Chris, to everyone down the line.. My salesman Bill A., Keri, Tony, and the gang. My fourth purchase from these Super people over the last 10 years. Keep up the fabulous work! Jimmy G. More

Helpful at first. I paid $160 for a diagnostic and they couldn't find the problem. Looking at the reviews they are clearly fake with all 5 star ratings. Where there is a hint of dishonesty it's usually muc couldn't find the problem. Looking at the reviews they are clearly fake with all 5 star ratings. Where there is a hint of dishonesty it's usually much worse. In my experience dealers are the worst and this one doesn't seem to be any different. More

After my inquiry online, Anthony Reynolds reached out to me super quickly! I went in and he made the buying experience super quick and easy plus pulled some strings so I could get into my car faster! Thanks me super quickly! I went in and he made the buying experience super quick and easy plus pulled some strings so I could get into my car faster! Thanks to Matt Doyle for coming in on his day off to help with paperwork as well!! Super grateful for all their hard work! More

Tony Reynolds was great to work with and made my buying experience quick and easy. There was no hidden fees when signing the paperwork and I did not feel pressured like past experiences buying cars. experience quick and easy. There was no hidden fees when signing the paperwork and I did not feel pressured like past experiences buying cars. More