Lia Volkswagen

Lia VW is an excellent car dealership for regular VW service. It makes scheduling an appointment very easy with its online reservation service. I was actually able to make an oil change appointment just service. It makes scheduling an appointment very easy with its online reservation service. I was actually able to make an oil change appointment just one day before I wanted it. When I got there 15 minutes before my appointment time, the attendant at the service desk took my information immediately and honored my coupons for service credit that I had on my account and for their Wednesday oil change special. Lia VW has a great customer waiting area that offers coffee, water, snacks and a quiet space if you need to do some work while you wait. During my visit, they let me know that my car needed some other recommended service and I was able to get that done also. The service was prompt and professional, and I was ready to leave after waiting only an hour, even with the extra service that was needed besides the oil service. I would highly recommend Lia VW for any service your VW might need. Nikole Goodman runs an excellent service department and her staff are efficient and courteous. I would highly recommend Lia VW for any service your VW needs. More

Jason Farwell kept me informed on everything going on with my car as it was getting serviced! Very professional! with my car as it was getting serviced! Very professional! More

No complaints. They fixed my car fast took care of recall and car runs great They fixed my car fast took care of recall and car runs great More

I went to Lia Volkswagen for an oil change. The service department was quite busy at the time but I was assurred by the Jason Farwell that he would get me out quickly. The wait time was very The service department was quite busy at the time but I was assurred by the Jason Farwell that he would get me out quickly. The wait time was very reasonable. When the service was finished, Jason took the time to tell me exactly what had been done. More

Jason Farwell was great! ! Listened to me and took care of me as soon as possible!! ! Listened to me and took care of me as soon as possible!! More

Service advisor Jason Farwell was a excellent to work with. Been going to him and Lia VW for all my service because of Jason. Any questions i have are promptly answered, I did have a question regarding a with. Been going to him and Lia VW for all my service because of Jason. Any questions i have are promptly answered, I did have a question regarding a perk program but Jason had a day off but responded back the next day with answers which shows there is communication within the dealership about customers. More

Jason Farwell is excellent service manager. He's extremely knowledgeable, and goes out of his way to help resolve any issues and to keep you informed through the repair process. He's consistent He's extremely knowledgeable, and goes out of his way to help resolve any issues and to keep you informed through the repair process. He's consistently responsive to any questions and is a pleasure to work with. More

Kyriaki (Keri) Kazalis was our sales contact when purchasing our Jetta. She was professional, knowledgeable, personable and organized. Great car, great value and the process was seamless. We have w purchasing our Jetta. She was professional, knowledgeable, personable and organized. Great car, great value and the process was seamless. We have worked with Keri before and she always delivers. Matt Doyle in finance took care of the paperwork with ease. Thank you Lia Volkswagen of Enfield. More

I love the service at Lia Volkswagen of Enfield, CT! Not only is it a clean and professional/welcoming environment but the staff is top notch and very knowledgeable in what they do. I have been especial Not only is it a clean and professional/welcoming environment but the staff is top notch and very knowledgeable in what they do. I have been especially impressed with the care and courtesy of Chris Proctor, Matthew Doyle and William Atchison. As a returning customer, I can claim multiple testimonies of their hard work, consideration and effort in finding me the best deals they could that matched both my budget and my every day needs in a vehicle. They even found me the perfect vehicle during the pandemic and at a time when finding new and used cars on any car lot was almost impossible. I have and will continue to refer this place to any and everyone I know, friends and family alike. You're in good hands with this place and these gentlemen! 🎉🎉🎉🎉 More

Worked with Keri and Chris Proctor. I had an unusual situation and they both were there to discuss all the options. There was an agreed option and then executed to perfection. Matt in t I had an unusual situation and they both were there to discuss all the options. There was an agreed option and then executed to perfection. Matt in the finance office was east to work with as well. Car buying can be a stressful experience, but when working with Chris and his team of professional, I felt relaxed and taken care of. More