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Lia Volkswagen

Enfield, CT

4.9
143 Reviews

140 Elm St

Enfield, CT

06082

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143 Reviews of Lia Volkswagen

August 30, 2023

I have always gone back to Lia for my VW purchases. They always go above and beyond. Keri is an absolute sweetheart. She listens to your needs and does not try to sell you something you don't want. She More

by Jill Moulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Keri Kazalis, Matt Doyle
Aug 30, 2023 -

Lia Volkswagen responded

Hey, Jill! We truly appreciate your business for over 10 years! We take pride in our work and are glad that we have associates like Keri who continue to provide exceptional customer service to you. Looking forward to being of service to you for many more years!

July 28, 2023

Excellent Sales Team very knowledgeable about all aspects of the VW cars. Thank you for your help. More

by Dan Negrut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JASON FARWELL - Service Advisor, Al - Parts, Chris Proctor, Nikole Goodman, Keri Kazalis, Matt Doyle
Jul 28, 2023 -

Lia Volkswagen responded

Dan, thank you for taking a moment to give credit to our team at Lia VW! We're pleased you enjoyed this dealership experience. Congratulations on your new ride! We wish you safe and pleasant journeys this summer and beyond!

May 22, 2023

Jason in service was very helpful and made sure to let me know I needed to schedule another service in the same week. Bill in sales always remembers who I am when I walk in the door and always asks how thing More

by sabrina.pasha10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
May 24, 2023 -

Lia Volkswagen responded

Hi, Sabrina! It's so nice to see your thoughtful review today. We are so pleased Jason communicated with you about your vehicle's needs, and Bill stopped by to say hello, as well. It is our pleasure to make your visits with us pleasant. Thank you for always choosing Lia VW!

April 28, 2023

Jason Farwell has always been a great help and he is the reason I keep coming back! More

by nawnie6846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
May 11, 2023 -

Lia Volkswagen responded

Nawnie, thank you for sharing your 5-star review of Jason! We're glad his assistance has been the reason you continue to come to us for any automotive needs. He's an amazing person to work with and he'll certainly appreciate your kind words. Safe travels until we see you at your next appointment!

May 11, 2023 -

nawnie6846 responded

My new email is folblu19@gmail.com

April 24, 2023

We have used Lia Volkswagen three times before our latest purchase they have always been trustworthy organization. Our sales person, Keri Kazalis has assisted us with our last 3 VW vehicles she is knowledgea More

by Ladrb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keri Kazalis, Matt Doyle
May 11, 2023 -

Lia Volkswagen responded

Thanks for your awesome review of Keri! We're delighted she continues to provide you with exceptional service every time you visit our dealership. Congratulations on your latest acquisition! We hope you absolutely love it, and we wish you all the best in your upcoming journeys, from all of us at Lia VW!

April 21, 2023

Lia VW is an excellent car dealership for regular VW service. It makes scheduling an appointment very easy with its online reservation service. I was actually able to make an oil change appointment just More

by Guignino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman
May 11, 2023 -

Lia Volkswagen responded

Guignino, thank you for taking a moment to share details of everything you enjoy about our service department! We are so pleased Nikole and the Lia VW service team make your visits so convenient and accommodating. We're looking forward to being of service to you for years to come!

March 18, 2023

Jason Farwell kept me informed on everything going on with my car as it was getting serviced! Very professional! More

by Jonathanstanley6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Mar 20, 2023 -

Lia Volkswagen responded

Hey, Jonathan! Thanks for stopping by to recognize Jason's excellence with the honor of your 5-star review. We're pleased to know how satisfied you were with his prompt communication about your vehicle's service. We look forward to making sure your next appointment is just as reliable. See you then!

March 14, 2023

No complaints. They fixed my car fast took care of recall and car runs great More

by richupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason , Matthew McBride
Mar 14, 2023 -

Lia Volkswagen responded

Wonderful! It's our pleasure to assist you with all your vehicle's repairs and recalls to keep it running in its best condition. We're happy our service team provided a thorough service to get your car running smoothly again. We look forward to making your next appointment just as great!

March 14, 2023

I went to Lia Volkswagen for an oil change. The service department was quite busy at the time but I was assurred by the Jason Farwell that he would get me out quickly. The wait time was very More

by taricardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Mar 15, 2023 -

Lia Volkswagen responded

Thank you so much for the positive feedback! We're glad Jason made sure to handle your vehicle's service needs in a timely manner, no matter how many other vehicles were being serviced at the time. Your complete satisfaction is why we do what we do. Thank you for choosing Lia VW. See you next time!

March 04, 2023

Jason Farwell was great! ! Listened to me and took care of me as soon as possible!! More

by Jayjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Mar 07, 2023 -

Lia Volkswagen responded

Hi, Jay! Thank you for taking a moment to give credit to Jason for a job well done. We're delighted you were so happy with his efforts to make sure your VW's service visit was valuable and convenient. Let's do it again some day!

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