Lexus of Winter Park

Overall 10! I've had the pleasure of having Jose Huertas as our service consultant servicing our RX 350 for almost two years now, he's always professional and ver I've had the pleasure of having Jose Huertas as our service consultant servicing our RX 350 for almost two years now, he's always professional and very knowledgeable. Our family appreciates the great care and courtesy you extend when explaining services and/or recommendations. Your an overall 10! More

Review of experience Just purchased our first Lexus, a 2015 ES350. Charles did a great job of introducing us to the Lexus family. We felt we we given an excellent value Just purchased our first Lexus, a 2015 ES350. Charles did a great job of introducing us to the Lexus family. We felt we we given an excellent value for our trade in and also for our new car. Would recommend the dealership and Charles to anyone thinking of purchasing a Lexus. The final delivery procedure was the best I have ever experienced! Thanks to all involved in the process. Tom and Dottie: More

Toyota Highlander Dealership was extremely easy to work with. Sales people were top notch, enjoyed Marcus & Charles Ream. Charles took care of me the entire process. Dealership was extremely easy to work with. Sales people were top notch, enjoyed Marcus & Charles Ream. Charles took care of me the entire process. Follow-up was great. I called, they had the car ready for me when I arrived. The process was done in about an hour. More

Very good experience! We traded our 2007 RX350 for a 2015 RX350. We loved our old car, best vehicle we ever owned, and think we will be just as satisfied with our beautifu We traded our 2007 RX350 for a 2015 RX350. We loved our old car, best vehicle we ever owned, and think we will be just as satisfied with our beautiful new car. The new features are numerous and very high tech. Thank goodness we were greeted by Charles when we arrived. He was extremely knowledgeable about all the features of our new vehicle. He did an excellent job of explaining and showing us how to use the new features. He even gave us his personal cell number to call if we had questions. Great experience with Charles at a fine dealership! More

Great Experience!!! I just leased the new 2015 GS 350, we are satisfied with car and our sales rep. He was extremely knowledgeable about all the features of all vehicles. I just leased the new 2015 GS 350, we are satisfied with car and our sales rep. He was extremely knowledgeable about all the features of all vehicles. He did an excellent job of explaining and showing us how to use the new features. Great experience with Charles at Lexus of orlando! We will be back!!!!!!! More

Another Great Lexus Eperience I recently went into Lexus to get new lease and Jorge Lavcirica is my Representative. He worked with me on my 2013 GS 350 which I loved and was going I recently went into Lexus to get new lease and Jorge Lavcirica is my Representative. He worked with me on my 2013 GS 350 which I loved and was going to work with me on getting a 2015. However I decided to look at RX350. I was way way over on my mileage but with Jorge's help I was able to get the FSPORT RX 350 which I love. I recommend Jorge to anyone. He is so personable and makes you feel special. This is my 3rd Vehicle from Lexus Of Orlando and everyone there is awesome. I would never go elsewhere. More

excellent salesmen very professional and knowledgeable about his product, met all our wants, needs, and most importantly our budget. the facility is fist class, clean, a very professional and knowledgeable about his product, met all our wants, needs, and most importantly our budget. the facility is fist class, clean, and organized and they give a real family feeling to the process More

Best buying experience Jorge was the man. He made buying a car so easy. I was torn between two different trim levels and he talked to me as a friend and helped me make my de Jorge was the man. He made buying a car so easy. I was torn between two different trim levels and he talked to me as a friend and helped me make my decision. I would definitely recommend going to Jorge, even though everyone else in the dealership seemed friendly. Keep up the good work Jorge. Go Dolphins! More

Great experience We really enjoyed the entire process of purchasing our new vehicle. Our salesman, Jorge went above and beyond our expectations. Definitely not your We really enjoyed the entire process of purchasing our new vehicle. Our salesman, Jorge went above and beyond our expectations. Definitely not your normal car sales person as he made it his business to ensure the transaction went as smooth as possible. More

Great customer service!!!!!!!!! I've been with Mr. Wayne Kerr for quite sometime and would like to commend him for a great job with everything that concerns me and my vehicles. He is I've been with Mr. Wayne Kerr for quite sometime and would like to commend him for a great job with everything that concerns me and my vehicles. He is always there to make me happy. Because of his great relationship with me I would recommend him to any of my family and friends who have any Lexus vehicles. I'm sorry that am not be able to commend everyone at this dealership because I have some difficulties in obtaining results for my vehicles. I would not name names but had problems with the scheduling department and some employees about Mr. Kerr. I wish everyone is like Mr. Kerr. Thank you very much for everything you do for me and my vehicles! In addition, I also would like to thank every person or persons from the corporate headquarters, Customer Satisfaction Department for always being there when I have concerns with warranties or concerns regarding my vehicles. More