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Lexus of Winter Park
Winter Park, FL
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1,361 Reviews of Lexus of Winter Park
Great Service - Outstanding Dealer We have been dealing with Lexus of Orlando for several years now and have purchased several vehicles from them. Their employees are a pleasure to dea We have been dealing with Lexus of Orlando for several years now and have purchased several vehicles from them. Their employees are a pleasure to deal with, Kenny in Sales is superb, honest and we can go to the dealership and Kenny will give us their best price without haggling back and forth like other Dealers. Also, I would like to mention Kevin in Service Department. He is absolutely AWESOME! He is pleasant to deal with, professional, gets your vehicle done as quickly as possible and really follows thru to make sure you have a great service experience. Thank You Kevin, your the BEST! Lexus has a great service waiting area complete with TV, computer room, snacks and even massage chairs. More
warm welcome Mr Di gregorio had excellent customer service and was very Thorough on what to expect with my service. He was very attentive and genuinely nice. I app Mr Di gregorio had excellent customer service and was very Thorough on what to expect with my service. He was very attentive and genuinely nice. I appreciate all that he did in a timely manner. More
Great Service! Thank you to Victor for all you did to make sure my car was taken care of. I greatly appreciate your efforts and professionalism. I recommend your ser Thank you to Victor for all you did to make sure my car was taken care of. I greatly appreciate your efforts and professionalism. I recommend your service, and Lexus of Orlando, to anyone that will listen. Thanks again! More
Outstanding experience We came in looking for a certified car and were pleasantly greeted and serviced by a wonderful team of professionals. We are excited about our certifi We came in looking for a certified car and were pleasantly greeted and serviced by a wonderful team of professionals. We are excited about our certified Rx 350 and look forward to enjoying a reliable and luxurious ride More
Excellent Service - Nothing Short Of First Class! After working with Steve & Charles several times before we traded in and purchased three new vehicles and the service was nothing short of first class After working with Steve & Charles several times before we traded in and purchased three new vehicles and the service was nothing short of first class. Steve worked through the numbers numerous times with us without applying the typical sales pressure or becoming frustrated, until we finally got numbers that worked for us, he is a really nice guy! As usual, Charles just couldn't do enough for us, he went way over and above what was expected and nothing was too much trouble for him in any way. Luis completed the documents in a real professional and welcoming manner. The guys I mentioned above are a credit to Lexus of Orlando and continue to represent the brand in the best possible manner to which we are grateful. We will remain loyal customers. More
First lease vehicle A far cry from my previous car buying experience! I made an appointment online to test drive this vehicle and within minutes I received a return phone A far cry from my previous car buying experience! I made an appointment online to test drive this vehicle and within minutes I received a return phone call to confirm. Every effort was made to accommodate me and my wishes. When I arrived at the dealership some hours later I was greeted by Charles Ream. I suppose my name is Dorothy for a reason. He accompanied me down the yellow brick road to the best car buying experience ever! For such a young man, his degree of professionalism and tact was outstanding. For a lot of large purchases a person make; the service after the purchase usually stop, but I can say that I have received calls from Charles (as well as other employees from the dealership) on a daily or every other day basis to see if I have any questions and to find out if I am still happy with the vehicle I purchased. Again thank you Charles for being in the right place at the right time. More
Outstanding, Excellent Service. After purchasing several cars from Lexus Of Orlando, they continue to excel in service & customer relationships as well as the great deals they offer. After purchasing several cars from Lexus Of Orlando, they continue to excel in service & customer relationships as well as the great deals they offer. Specifically, Charles Ream & Steve Woodrow provided a superior service & they honestly couldn't of done a better job!!! Nothing was ever a hassle & the amount of assistance & professionalism used throughout the process was outstanding. There was never any pressure at all & both Charles & Steve were so courteous & respectful to our entire family. I would ALWAYS recommend Lexus of Orlando to anyone & specifically Steve Woodrow & Charles Ream as they are fantastic to deal with & always do everything with a smile. :) More
Bought a used car I recently bought a used vehicle from this dealer and I was very impressed by their level of professionalism and how they treated me. These guys are c I recently bought a used vehicle from this dealer and I was very impressed by their level of professionalism and how they treated me. These guys are certainly different. They did not pressure me about the car, negotiated in good faith with me and called me every other day after my purchase to make sure everything was running smoothly. Granted, I have had the car for less than a week so far. The best thing about them is that they are priced fairly (no dealers fees!), and were very understanding of what I needed. Finally, the dealership is very clean and well maintained, plus their service bay very impressive (they take you on a tour of it when you test drive a car). More
Great Experience I recently bought my first Lexus. We went to the dealership to just look but ended up coming back later that day to buy a car. Both Charles, the man I recently bought my first Lexus. We went to the dealership to just look but ended up coming back later that day to buy a car. Both Charles, the manager and everyone else at the dealership were very professional and helpful. We never felt pushed to buy a car. They made the car buying experience quick and very pleasant. More
First Time Visit On May 22, 2015 I brought my beautiful candy apple red RX400H in for oil change and was met with a smile. This was my first time at this dealership an On May 22, 2015 I brought my beautiful candy apple red RX400H in for oil change and was met with a smile. This was my first time at this dealership and really didn't know what to expect, but my FIRST experience here was very pleasant and nice. Thank you to JEFF in Service for taking care of me & my "red velvet princess" :) I will definitely be back to visit and recommend family & friends!! LaTanya N. More