Lexus of Winter Park

Service was good My visit was wonderful..I was very pleased with my service. I am never disappointed when I visit the dealership. Thank you much for such quality work. My visit was wonderful..I was very pleased with my service. I am never disappointed when I visit the dealership. Thank you much for such quality work. More

Extremely satisfied with my experience at Lexus of Orlando. Your service department is super. Jeffery Moler, the serv. mgr., took the extra step to inform me personally of the maint. process that my vehicle wou Your service department is super. Jeffery Moler, the serv. mgr., took the extra step to inform me personally of the maint. process that my vehicle would receive. I had traveled 900 miles round-trip for this appointment, so his briefing to me was really appreciated and reassuring. He assigned service consultant Eliseo Morales to my Lexus. I was extremely impressed with Eli's customer relation skills and his technical knowledge of my Lexus. He kept me informed of all phases of the maintenance being accomplished on my vehicle. That's what it is all about for a customer and he has mastered it. I was a little taken back when I found out that he had only been in that job for a few months. He is very enthusiastic and a team player. good job! More

Great sales person Charles Ream was a great salesman!! He went above and beyond to meet my expectations. After the sale was done, he delivered my new vehicle to my house Charles Ream was a great salesman!! He went above and beyond to meet my expectations. After the sale was done, he delivered my new vehicle to my house 45 minutes away for my convenience. He also made sure I had everthing I needed to make it an enjoyable sale. Thanks for the smooth transaction. More

Always a pleasure It's always a pleasure to deal with Lexus of Orlando. Lexus of Orlando is probably the best car dealership I've ever deal with, friendly, courteous a It's always a pleasure to deal with Lexus of Orlando. Lexus of Orlando is probably the best car dealership I've ever deal with, friendly, courteous and accommodating and there isn't anything they don't know about your vehicle. My LS is a 2004 and I get the same treatment as any customer that owns a new Lexus. With the care this dealership provides for my vehicle I expect I'll be driving it another 10 years. More

Perfect.Highly satisfied Highly satisfied with his communication.He explained everything in details clearly.His friendly, approachable ,humble,and very accommodating and His a Highly satisfied with his communication.He explained everything in details clearly.His friendly, approachable ,humble,and very accommodating and His a perfect of Lexus of Orlando More

Outstanding Service This was our first experience with Lexus of Orlando since our move here from Texas. We were used to outstanding service from our long time Lexus deal This was our first experience with Lexus of Orlando since our move here from Texas. We were used to outstanding service from our long time Lexus dealer there and were apprehensive about our experience here. No more worries! Carolyn Roy did an outstanding job arranging our 20,000 mile service work. Great follow up and over the top service. We're very happy with our new Lexus dealership here. More

Our 4th Lexus, we are customers for life. We had an issue with our headlamps retaining water on the inside of the lamp. Lexus made it right. They always do. William has been our point of conta We had an issue with our headlamps retaining water on the inside of the lamp. Lexus made it right. They always do. William has been our point of contact for quite a few years now and he always remembers us. He is gracious, knowledgable, and he is a consummate professional. It is always nice to work with someone who is happy to see us, but it's even nicer to work with someone who's goal is to make us happy. Thanks William! More

I almost look forward to taking my car in for service. Lexus of Orlando does all the service on my 2007 IS 350, mostly routine maintenance, but including recalls, mechanical, electrical, exterior and cosme Lexus of Orlando does all the service on my 2007 IS 350, mostly routine maintenance, but including recalls, mechanical, electrical, exterior and cosmetic interior issues. William Tijerina has been my service rep since the beginning, and and it's been the best service experience I've ever had. William is responsive, efficient, and friendly and keeps me apprised of progress. I also appreciate that Lexus has provided for cost-sharing on specialized problems. William makes the effort to ensure that I benefit from them. Since Lexus of Orlando provides a loaner vehicle, I never have to worry about wasting time waiting for service or making special arrangements to rent a car while mine is being worked on. More

Very Organized. Efficient. William has been our service representative since 2011. I'm busy. William recognizes that and gets me on my way as quickly as possible. I love the qu William has been our service representative since 2011. I'm busy. William recognizes that and gets me on my way as quickly as possible. I love the quite waiting room where I can work while waiting. More