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Lexus of Winter Park

Winter Park, FL

4.0
1,361 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,361 Reviews of Lexus of Winter Park

April 09, 2021

Hee was extremely helpful and patient with us explaining every detail of the car. She is a joy to work with. Went above and beyond to make the car buying experience a pleasure. More

by JJ407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Erlichman, Mark Pedigree, Daniel Warren, Hee Henderson
Apr 14, 2021 -

Lexus of Winter Park responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 06, 2021

Hee is an excellent sales person representing Lexus. It was a pleasure working w/her. She is knowledgeable, friendly, patient, kind, direct & honest—not aggressive or pushy. The rest of the staff we worked More

by rpalmer455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Hee Henderson
Apr 12, 2021 -

Lexus of Winter Park responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

April 04, 2021

Charles went above and beyond on what true customer service should be. Very kind to my family; knowledgeable on the vehicle i was interested. Thank you all so much. More

by Alex Duran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream, David Land, Joshua Gum
Apr 07, 2021 -

Lexus of Winter Park responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 28, 2021

Great job with our online sale. Informative and accurate with all info. Tara kept me informed and answered all of our questions. Great job Tara, Chamlin and Jason More

by Randy Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Tara Russo, Jason Bates
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 28, 2021

I had the pleasure of working with Hee during the purchase of my car. She was wonderful. She was patient, helpful and very knowledgeable. Car buying can be stressful but she turned it into a memorabl More

by G Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hee Henderson
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 26, 2021

Thank You Charles so much. I love my new car.! Thanks for making the whole experience so nice. You made us feel so comfortable. From start to finish what a memorable experience Thanks again. Sharan and More

by smhustead
Recommend Dealer
Yes
Employees Worked With
Charles Ream, Daniel Warren, Alaa Alameh, Jonah Ayala, Jacob "Jake" Weishaar, Anthony Ramos
Mar 31, 2021 -

Lexus of Winter Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 23, 2021

Simply the best! Never perform work not needed. I am on my sixth Lexus and I could not be happier. Everyone is very professional and knowledgeable. I recommend Lexus of Winter Park and Jafar without reser More

by George Rodon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jafar Naama
Mar 26, 2021 -

Lexus of Winter Park responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

Mar 27, 2021 -

George Rodon responded

Sylvia Never met you. Jimmy B and I are long-time friends. Last time we visited he said I had to meet you. Next time I am in for svc on my LS or NX will see if you are in for a quick hello. GR

March 20, 2021

This experience was the easiest buying a car experience that I have ever been through I will definitely come back to this dealership and purchase my next car Gabriella was awesome T More

by c.fiorica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Garcia , Hoang "Brian" Loi, Candy Wu
Mar 24, 2021 -

Lexus of Winter Park responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 20, 2021

Omar was great to deal with. Timely responses and very attentive. The whole experience was what you expect from a great Lexus dealer. Would highly recommend. More

by Les3710
Recommend Dealer
Yes
Employees Worked With
Omar Mohamed
Mar 24, 2021 -

Lexus of Winter Park responded

We cannot thank you enough for your wonderful review of Lexus of Winter Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

March 20, 2021

Charles was great to deal with on purchasing our used Toyota. We got the full Lexus treatment. Very efficient iteration. Well worth the drive from Sarasota. More

by Les3710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Mar 24, 2021 -

Lexus of Winter Park responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park

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