Lexus of Winter Park

Best Car Buying Experience BEST experience ever buying a car! Not once… but this second time as well. This is the second time that we purchased our car at Lexus of Orlando. Sa BEST experience ever buying a car! Not once… but this second time as well. This is the second time that we purchased our car at Lexus of Orlando. Same as first time, Jorge Laucirica and Fred were extremely helpful, courteous and straight-forward. We went in armed with pricing information from truecar.com and Edmunds.com, so we knew what a good deal was and what a sucker deal was for the car we were interested, besides the value for our Trade In. We knew that a competing dealer like this always will put their best price forward right away so we could skip all of the back and forth that we did not have time or patience for and they got us a great deal on our car right away. The negotiation process is much more straightforward, quick, and respectful… the best in Orlando. Very aggressive pricing!!! I did a lot of research and leg work looking for best price, Tampa, Miami, Pembroke Pines, Jacksonville.. all Lexus Dealers near Orlando area but no one got close to the price from Lexus of Orlando. Jorge did an amazing job! We have interfaced with countless sales representatives from multiple dealers over our lifetimes. Without a doubt, Jorge has been the best sales person we have dealt with in many years. From our first call to him, he was professional and responded to us quickly regarding a car we were interested in. Everything he did was honest, straight forward and he delivered on our expectations, right through to the delivery of our shiny, new Lexus IS as well as subsequent follow-up to ensure we were happy customers. No high pressure techniques, just gave me useful info about the car and rode with me on the test drive. After the drive, he was very friendly and frank in the negotiation aspect. He was able to go down in price quite a bit to what I could afford, and I ended up getting an awesome car. Even after I signed up on the dotted line, he still had the car fully detailed while we were working out the financing, which was a nice (and unexpected) touch. I feel he went above and beyond by doing this. More

Excellent overall service Going to Lexus of Orlando is a break from my hectic life. It is always comfortable to relax if you are required to stay a while. I enjoy the friendly Going to Lexus of Orlando is a break from my hectic life. It is always comfortable to relax if you are required to stay a while. I enjoy the friendly staff and especially my service adviser, Victor. He was so friendly and helpful in every way. He took the time to listen to my concerns and to address them to my satisfaction. Thank you Lexus. More

Consistently Outstanding Service We have always received constantly good service from Domenic Crocetta since day 1. His professionalism and communication with us truly appreciated. We We have always received constantly good service from Domenic Crocetta since day 1. His professionalism and communication with us truly appreciated. We trust him and Lexus of Orlando completely and recommend to all our friends and family. More

6 month complimentary oil change service Lexus of Orlando gave us a great friendly service. All concerns were addressed. Waiting lounge is very accommodating. Earl was very punctual and p Lexus of Orlando gave us a great friendly service. All concerns were addressed. Waiting lounge is very accommodating. Earl was very punctual and professional. I highly recommend their service department. More

excellent went in to have my brakes checked and for a detail service all was done perfectly. No problem all is perfect and done well. Thank you went in to have my brakes checked and for a detail service all was done perfectly. No problem all is perfect and done well. Thank you More

Prompt, courteous, and quality service. Lyndon Walsh has been our service advisor almost 10 years. During that time he has proven himself to be an consistently efficient, courteous, knowled Lyndon Walsh has been our service advisor almost 10 years. During that time he has proven himself to be an consistently efficient, courteous, knowledgeable and thus an outstanding service advisor to our family. We would highly recommend Lyndon Walsh to anyone Looking for exceptional service at Lexus of Orlando. Sincerely, The Navarros More

One of God Angels Mr. Kerr is a honest man, dedicated, organized, well educated upon the product, the service on the company. He keeps me informed on all that is happe Mr. Kerr is a honest man, dedicated, organized, well educated upon the product, the service on the company. He keeps me informed on all that is happen with the vehicle and make sure im well satisfied before i leave lexus. I will recommend wayne to all my friends and family for service on there vechile. Keep up the great work wayne. More

great service As always, great service at Lexus. William always take the time to explain the service needed and calls with changes/timing etc. Does a fantastic job As always, great service at Lexus. William always take the time to explain the service needed and calls with changes/timing etc. Does a fantastic job and I always know that I am being taken care of!! More

Víctor Oquendo is the consummated professional I want to take this opportunity let the world know what a great service advisor my wife and I have at Lexus of Orlando. We have been going to this de I want to take this opportunity let the world know what a great service advisor my wife and I have at Lexus of Orlando. We have been going to this dealership well over five years. I have use different Lexus dealerships as well but Lexus of Orlando is second to none in the service department and a lot of credit needs to go to Mr Victor Oquendo. He is hands down 'THE BEST' as he is always concern with the needs of the customer. I have had emergency services done because of road hazards and Victor has always gone out of his way to ensure we are provided the necessary services. Victor who is always busy have never told us that he is to busy to take care of our vehicle. His dedication and attention to detail are the main reason we believe that makes Lexus of Orlando the best Lexus dealership. Additionall, his exemplary performance and professionalism is what I believe all employees should for. Thank you Victor for making sure mi wife's car is always safe and schedule maintenance is on time. More

Great Service!!!! Was my first time there and I loved... Great service... and the best part Best Customer Services ... for sure i gonna be my favorite Lexus service cen Was my first time there and I loved... Great service... and the best part Best Customer Services ... for sure i gonna be my favorite Lexus service center ... thank Caitlin Pope More