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Lexus of Winter Park

Winter Park, FL

4.0
1,361 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,361 Reviews of Lexus of Winter Park

June 24, 2011

Everybody are courteous, helpful and easy to talk with. The dealership is very clean, provides with drinks, food, TV while we were waiting.Kenny is very easy to talk to, no pressure unlike other dealership More

by belrom66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Huang; Justin Time, Steven Persaud, Kenny Huang
Jun 24, 2011 -

Lexus of Winter Park responded

Hello, On behalf of all of us, here at Lexus of Orlando, thank you sincerely for your wonderful feed back regarding your recent Sales experience. The fact that you will recommend our Product Specialist, Mr. Henry Huang, and the dealership to your friends and potential buyers just reinforces the fact that we are demonstrating the true Lexus covenant "treat each guest as we would a guest in our own home!" We all look forward to supporting your commitment and loyalty to the Lexus brand and our dealership! Have a nice weekend. All the best, Rachel H. Webb Director, Guest Relations Lexus of Orlando 800.317.3641 rwebb@lexusoforlando.com

June 23, 2011

Dominic Crocetta had reviewed my previous service visits and used that information to discuss the areas to be covered at my 20,000 mile check. He had excellent follow through. He did what he said he was goi More

by James Latimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta, Dominic Crocetta
Jun 24, 2011 -

Lexus of Winter Park responded

Good morning Mr. Latimer: On behalf of all of us at Lexus of Orlando thank you sincerely for your powerful feed back. We are very appreciative of your continued brand and dealership loyalty. Your Service Advisor, Mr. Dominic Crocetta, and his Team look forward to continuing to provide you with "world class service" for your Lexus vehicle. Thank you and all the best~

June 16, 2011

Mr. Kinch always gives me the best service and attention. He always greet you with a smile and make you feel at home. I appreciate his honesty and i trust him he has never disappointed me. I do not want to More

by ZWTEDDYBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. C. J. Kinch
Jun 16, 2011 -

Lexus of Winter Park responded

Ms. Williams, On behalf of all of us at Lexus of Orlando, we would like to thank you for your powerful feed-back! We have shared this with all of our staff and it certainly reinforces the excellent job that our Service Advisor, Mr. C. J. Kinch, and the Service Team does for our guests. We look forward to providing you with this "world class service" at each and every service visit. If you have any questions, don't hesitate to contact us. We are always ready to help! Thank you, Your Family at Lexus of Orlando

June 15, 2011

Scott Allardice contacted me via phone after my initial inquiry of a 2004 LS 430 that I had inquired on 6/09/2011 via auto trader advising me that the car was actually heading to the body shop, as it is cu More

by tykey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Chong,Scott Allardice
May 24, 2011

Our experience at Lexus of Orlando was very very good, and would recomend the dealership to our friends. They were very knowledge about their product,and did not pressure us to buy in any way. We look fo More

by Ehawkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Alfredo
May 25, 2011 -

Lexus of Winter Park responded

Congratulations on your new car! Thank you for taking the time to reflect on your experience at Lexus of Orlando and post this great review! Paul and Alfredo will be excited to hear that you enjoyed your visit with us. We appreciate your recommendation and we look forward to seeing you again! Please visit our Facebook and Twitter pages for all the latest information regarding Lexus of Orlando. Thank you, Your Family at Lexus of Orlando

May 17, 2011

CJ always gives me the best service and attention. He is honest and I trust him implicitly. He gives me straight, no B.S. advice and I appreciate that. I do not want to deal with anyone other than CJ. He's More

by ron.chewning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Kinch
May 18, 2011 -

Lexus of Winter Park responded

Thank you for taking the time to write this excellent review. Customer service is our primary focus and we are happy to hear that we exceeded your expectations. C.J. will be thrilled to hear that your visit to Lexus of Orlando was a pleasant experience. We appreciate your recommendation! Let us know if there’s anything else we can assist you with in the future. Please visit our Facebook and Twitter pages for all the latest information regarding Lexus of Orlando. Regards, Your Family at Lexus of Orlando

April 25, 2011

We had a pleasant and professionally conducted sales experience at Lexus of Orlando. Doug Chan was particularly helpful and knowledgeable. The selection from the available inventory was ample. We felt More

by betti1dl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Chan; Ivan Micheletti
April 16, 2011

I purchased my vehicle from and was very pleased with Doug Chan...he was very much the opposite of what I have experienced in my dealings with car sales. I would like to say that Doug is a outstanding e More

by gewcer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Chan, Rachel Webb
May 18, 2011 -

Lexus of Winter Park responded

Thank you gewcer for taking the time to write this great review! Customer service is our primary focus and we are happy to hear that we exceeded your expectations. Doug and Rachel will be very happy to hear that your visit to Lexus of Orlando was an enjoyable experience. We appreciate your recommendation! Let us know if there's anything else we can assist you with in the future. Please visit our Facebook and Twitter pages for all the latest information regarding Lexus of Orlando. Regards, Your Family at Lexus of Orlando

April 14, 2011

I recently drove my sons'Lexus and decided I would like I recently drove my sons'Lexus and decided I would like to try one for me. The Orlando Lexus is about 55 miles away so my daughter and son-in-law wen More

by MWJLEXUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Chong, Henry Chong
Apr 15, 2011 -

Lexus of Winter Park responded

Thank you MWJLEXUS for taking the time to write this great review. We're thrilled to hear that your visit to Lexus of Orlando went so smoothly. Henry will be very happy to hear about your experience. We appreciate your recommendation. Let us know if there's anything else we can assist you with in the future. Please visit our Facebook and Twitter pages for all the latest information regarding Lexus of Orlando. Regards, Your Family at Lexus of Orlando

April 05, 2011

I was looking for a 2010 Acura RL and Lexus of Orlando happen to have just the car I wanted.Steve Labrato was super to deal with.Price was excellent and Steve followed up on everthing.If you are going to More

by lfiengold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Labrato
Apr 06, 2011 -

Lexus of Winter Park responded

Thank you lfiengold for taking the time to write this fabulous review. Customer service is our primary focus and we are happy to hear that we exceeded your expectations. Steve will be ecstatic to hear that your visit to Lexus of Orlando was a pleasant experience. We appreciate your recommendation. Let us know if there's anything else we can assist you with in the future. Please visit our Facebook and Twitter pages for all the latest information regarding Lexus of Orlando. Regards, Your Family at Lexus of Orlando

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