Lexus of Winter Park

My 2004 Lexus 350 was totaled. Thanks to the many safety features that Lexus has, I was unharmed. I knew then that I would never own anything but a Lexus again. My wife & I went back to Lexus Of Orlando to features that Lexus has, I was unharmed. I knew then that I would never own anything but a Lexus again. My wife & I went back to Lexus Of Orlando to look for another car. Dion greeted us at the door. He asked if we were there to see anyone in particular. We said that we were not, and he took it from there. Dion was extremely polite, knowledgeable, and a pleasure to do business with. He made buying an automobile as easy as possible. The test drive, tour of the property, and the presentation of our new car was simply first class. He is a credit to Lexus of Orlando. Since our purchase, I have mentioned his name, and the dealership to all who would listen. ESDryden More

Buying our pre-owned Infiniti G35 at your Lexus dealership has made me a customer for life! The service and staff is beyond outstanding. The service department is so amazing and such a pleasure to dealership has made me a customer for life! The service and staff is beyond outstanding. The service department is so amazing and such a pleasure to deal with, even though we have needed only routine maintenance on the car. My next car will definitely be from Lexus of Orlando. More

I have had nothing but amazing experiences at the Lexus of Orlando Dealership from the Sales dept to the Service dept. Jose is an exceptional service manager / personal. He is very honest and accomodati of Orlando Dealership from the Sales dept to the Service dept. Jose is an exceptional service manager / personal. He is very honest and accomodating and on both occasions I have brought my lexus in for servicing has gone the extra mile to make sure i have a good experience. My past visit he stayed late to make sure I got my car (after arriving back late) and even gave me beverages for the drive back to tampa for myself and my five year old and put all my belongs and car seat back in for me. He is a straight shooter and a trustworthy and very helpful person when it comes to servicing your car. I would give him the highest possible rating and I would also highly recommend this dealership as i have had exceptional service with them in both sales and servicing. More

Upon entering the double doors to the service department, I was treated with the utmost respect. My vehicle was carefully prepared to go in for the 60k mile service. Plus I wanted to get some minor, normal I was treated with the utmost respect. My vehicle was carefully prepared to go in for the 60k mile service. Plus I wanted to get some minor, normal road dings fixed on the body of the vehicle. Dominic thoroughly explained every step of the service and paint work being completed. The loaner car was a speedy, fun little car that I thoroughly enjoyed driving while my vehicle was at Lexus. When I returned to pick up my GX 470, I was in awe. It looked brand new! From the detailed work they did on the clean up to the paint repair to how it handled on the way home. I'm SO impressed with the service, respect and overall value of Lexus of Orlando. Dominic and Lexus of Orlando you are outstanding! More

I have dealt with Francisco the last 3 times I've been in for service and am always pleased by his courtesy, friendliness, and professionalism. It is very reassuring to deal with the same service rep time a for service and am always pleased by his courtesy, friendliness, and professionalism. It is very reassuring to deal with the same service rep time after time. If we ever have a problem (happened once) he deals with it right there and then and makes it right. I am always highly satisfied with the service I get from the Lexus Service Dept. M. L. Prince Oviedo, FL More

I must commend my Service Consultant, Manny Camacho. He was so helpful, cordial, and efficient when I came in for my 15,000 mile service. First, I needed help with my Bluetooth connection with a new phone. was so helpful, cordial, and efficient when I came in for my 15,000 mile service. First, I needed help with my Bluetooth connection with a new phone. He took care of it for me immediately. Upon returning to the Lexus dealership to pick up my car and return the loaner car I ran into traffic delays due to a couple of accidents. A 15 minute drive took close to an hour and I called Manny to let him know I was on my way, but was so worried I would not make it in time before closing. He immediately put my mind at ease and was so cordial. He was there to greet me as I drove in at 7 PM. I had another hour and a half drive back home to an adjoining county and couldn't help but think about the wonderful customer service I received. Thank you, Manny, and Lexus of Orlando. You removed my worries and turned a frantic time into a pleasant ending. Your service department is the best thanks to people like you. ~ B. McKee More

The salesman (Paul Zakhary) established the tone of the dealership in one word--courtesy. His entire effort was to help me, the customer, find the car to fit my needs. This was supported by his manager Iva dealership in one word--courtesy. His entire effort was to help me, the customer, find the car to fit my needs. This was supported by his manager Ivan and the finance team of Steve and Carlos. I would buy from this dealer again because they held a "safety net" under me so that I would not panic or become anxious. I owned a Lexus before this purchase, and I fully intend to continue buying Lexus in the future. I intend to encourage my kids to buy Lexus (after college, another 2 years DTR). The service guys were very helpful, they showed me the underside of the car and answered my questions. I want everyone to know just how great this dealership is and I will pass my experiences along to my friends and relatives. I thank everyone from Lexus of Orlando and I can't wait to buy my next car from you. Thank you. Sincerely, Rudy I. Khan Cocoa, FL More