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Lexus of Winter Park

Winter Park, FL

4.0
1,361 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,361 Reviews of Lexus of Winter Park

July 16, 2012

Luis is doing a fantastic job as Service Consultant! I've dealt with him several times now when bringing my RX330 in for service. He is personable and provides outstanding customer service. He is an o More

by gcboing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Jurado
Jul 16, 2012 -

Lexus of Winter Park responded

Hello, I am so ecstatic to hear that your experiences with Luis over the years have upheld our commitment to "World Class Service". Thank you so much for taking the time to share this glowing review with us. Luis is a huge asset to our team and he will be so delighted to know he has made a lasting impression on you. It is customers such as yourself that help us keep our commitment to customer service. Please let us know if we can help in any way, we are here to help. We all look forward to seeing you soon. Kind Regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 12, 2012

James Mooney claimed that the Lexus college rebate was not applicable to the IS250 which was why he couldn't do the deal he agreed to the day before. Stated that the'fine print' said it didn't cover this More

by SREPRO
Customer Service
Friendliness
Price
Recommend Dealer
No
July 10, 2012

C.J. is one of the best customer representatives I have had the pleasure of working with. He always explains in detail the repairs ( service ) I need for my car without ripping me off. More

by recruiter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2012 -

Lexus of Winter Park responded

On behalf of everyone here at Lexus of Orlando, thank you for taking the time write this terrific review! Nothing makes me happier than to know another customer has experienced our "World Class Service". C.J. is such a tremendous team member and he will be delighted to hear your kind words. If we can assist you in any way please don't hesitate to call. We look forward to taking care of your car servicing needs in the future. We hope to see you soon. Best Regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 09, 2012

Everyone at Lexus Of Orlando always make you feel at home! The Best of the Best! From the minute you drive in and to the minute you leave, everyone is aways so professional and friendly. More

by Tammycreel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Persaud, William Tijerina
Jul 10, 2012 -

Lexus of Winter Park responded

Tammy, thank you for taking the time to reflect on your time spent with us and thank you for your loyalty to Lexus of Orlando. Our top priority is providing "World Class Service" to every customer and it is nice to know our goal is being met. Manny, Steven, and William are valuable members of our team and I will be sure they read this marvelous review. If we can assist you in any way possible please don't hesitate to ask, we are here to help. We all hope to see you soon! All the Best, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 07, 2012

I have had my Lexus vehicle for almost two years now, and have been very pleased with the overall experience with Lexus of Orlando...in particularly with the service department and our Service Consultant-Man More

by rnmsnavely
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 09, 2012 -

Lexus of Winter Park responded

I am so overjoyed to hear that your your experiences with Manny Camacho over the years has upheld our commitment to "World Class Service". Thank you for taking the time to share your this amazing review. I could not be happier to hear such wonderful things. You're right, Manny is a huge asset to our team and I will be sure to pass your kind words on to him. We look forward to taking care of your car service needs in the future. Please don't hesitate to call if we can help in anyway. Thank you. Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 05, 2012

I was completely satisfied with the care & attention to my vehicle needs for the first main servicing-(15 thous. miles). Dominic attended to all my concerns & I was completely satisfied! I ori More

by howardtraub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. Crocetta., Dominic Crocetta
Jul 06, 2012 -

Lexus of Winter Park responded

Hello Howard, Thank you so much for taking the time to write this tremendous review! I am so pleased to hear that you experienced our "World Class Service" on your first visit. We strive to provide nothing but the best for our customers and it is nice to see that goal being met. Dominic is a valuable member to our team and he will be so delighted to hear you enjoyed your time here. If we can help you in any way possible please don't hesitate to ask! We look forward to seeing you soon. All the Best, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 02, 2012

In the past twelve years I have purchased four vehicles from your dealership and had the distinct pleasure of having Lyndon Walsh as my Service Advisor for the last three. He is not only a knowledgable and More

by jbcrowther63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Jul 02, 2012 -

Lexus of Winter Park responded

Hello, On behalf of the whole team here at Lexus of Orlando, thank you for letting us know how we are doing. I am so pleased to hear that your time spent with us over the years has been worth while and exceeded your expectations. Mr. Lyndon Walsh is valuable member of our team and he will be delighted to hear your kind words. Thank you for taking the time to travel to us. Nothing makes me more happy than a satisfied customer. If we can assist you in any way please don't hesitate to ask, we are here to help! We all look forward to seeing you soon. Best Regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 02, 2012

I had a fantastic sales associate, Ashley Anderson. She was not only personable, but she took an interest in my needs and what would be best for me. I am now driving a 2012 IS250 and i absolutely love it!! More

by LCA8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 03, 2012 -

Lexus of Winter Park responded

Hello Lainey, Nothing makes me more happy than another very satisfied customer! I am so thrilled to hear you experienced our "World Class Service" with Ashley. She is a huge asset to our team and she will be so pleased to hear that you enjoyed your time with her. Thank you for taking the time to write this tremendous review. Please, let us know if we can assist you in any way, we are here to help! We look forward to seeing you soon! Thanks Again, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

June 30, 2012

Thank you for everything you've done. Your level of professionalism as a Lexus Service Consultant is unmatched and superior to any I have encountered in the past. I traded my three year old BMW for More

by DonJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kerr
Jul 02, 2012 -

Lexus of Winter Park responded

Hello Donavon, I am ecstatic to hear that your experiences with Lexus of Orlando have upheld our commitment to "World Class Service". Thank you for taking the time to share this glowing review with us. It is customers such as yourself that help us keep our commitment to customer service. The whole team will be so pleased to hear your kind words. Please let us know if we can help in any way. We all look forward to seeing you soon. Thank you, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

June 29, 2012

My son’s car purchase went extremely well! If it wasn't for Rudy Meng’s help we would not have had such an amazing experience. Rudy took my son directly to the perfect car that my son needed. Rudy was extr More

by vherbst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Meng
Jul 02, 2012 -

Lexus of Winter Park responded

Thank you so much for taking time to write this tremendous review. I am overjoyed to hear that you and your son experienced our "World Class Service." Rudy is a valuable member of our team and I will be sure to pass your kind words on to him. Thank you for recommending us and if we can assist you in any way possible please don't hesitate to ask! We look forward to seeing you soon. All the Best, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Drive Winter Park, FL 32792 (800) 317-3641 Office (407) 672-1402 Fax RWebb@lexusoforlando.com

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