Lexus of Winter Park
Winter Park, FL
Filter Reviews by Keyword
By Type
1,359 Reviews of Lexus of Winter Park
Amazing Experience and Aggressive Price! Best Price I had never leased a Lexus vehicle before. I was a devotee of Honda Accord. My experience at Lexus of Orlando, first with Jorge Laucirica, our salesma I had never leased a Lexus vehicle before. I was a devotee of Honda Accord. My experience at Lexus of Orlando, first with Jorge Laucirica, our salesman was simply the best that we could hope for. He knew EVERYTHING about the Lexus CT200H and he explained the features clearly and patiently. He was warm and comforting and because this was a big price jump for us, he helped to calm us and gave us confidence in the excellence of the car, its spectacular interior, and its high grade mechanical, engineering and technology features. He test drove with us showing us the specific features that will keep us safe when we drive. After we made the decision to lease the car, Jorge brought us to the Sales and Business Manager of the dealership, Fred Piombino. Discussing price was too easy and with no issues they showed us their best pricing. I did check other Lexus Dealers on the area (called 4) and with no question asked, our offer at Lexus of Orlando was the best by far! They don't waste your time, they really value your time and looking to build a great relationship; for that they offer the best Price upfront which will save you time and stress on your new purchase. The decor and the courtesies extended to us throughout the leasing process was so impressive and helpful to us. I cannot think there is a finer Lexus dealership than Lexus of Orlando. this dealership should be a AAA+ Dealer. Thanks for great service, attention, amazing price and we are very happy with our CT200H. More
WONDERFUL EXPERIENCE I would like to thank Tara Russo and JD Davies for being the BEST sales team! They treated me with mutual respect and made my experience a great one a I would like to thank Tara Russo and JD Davies for being the BEST sales team! They treated me with mutual respect and made my experience a great one at Lexus of Orlando! They are both very professional, knowledgable, personable and most of all, caring. I am thrilled to be a new member of the Lexus Family! Thank you for everything JD & Tara! You guys rock! More
Lawrence is wonderful! Had to bring in my is250 to get the dash inspected from damage done and Lawrence Ellis was a wonderful help with getting the car inspected and showing Had to bring in my is250 to get the dash inspected from damage done and Lawrence Ellis was a wonderful help with getting the car inspected and showing me around the lounge area. As a first time Lexus owner and a leader in the hospitality industry I have to say, Lexus of Orlando really knows how to treat their customers. While I waited they not only did the inspection and filed the report on my behalf but they took care of some recalls that had not been told to me. I would suggest using this dealership to anyone who currently owns a Lexus and I highly promote the brand to anyone in the market for a new vehicle. Well done to both Lawrence and the Lexus of Orlando team! More
Gracias Victor-O! I had the pleasure to meet Victor Oquendo when I visited Lexus of Orlando on 4/17. We needed to get our smart-key-less key fob replaced before it was I had the pleasure to meet Victor Oquendo when I visited Lexus of Orlando on 4/17. We needed to get our smart-key-less key fob replaced before it was completely obliterated by time. The wait to have the service completed was a little long but the amenities while we waited were exceptional. Lexus performed their famous WORLD CLASS INSPECTION on my car Nimbus and also provided a complementary wash and vacuumed. Victor was very courteous and explained everything to my wife and I. Lexus is very fortunate to have a "Face" like Mr. Oquendo to represent Lexus Customer Services. Thank you Lexus and Thank you Victor Oquendo for making our stay an enjoyable one! More
Out of state purchase I live in Illinois, I recently found a great car at Lexus of Orlando the color, year, and interior color I had been searching for, for over 2 months. I live in Illinois, I recently found a great car at Lexus of Orlando the color, year, and interior color I had been searching for, for over 2 months. I had never in 50 years bought a car without inspecting it in person. In talking with J.D. We went over every aspect of the car, he was totally honest with any faults, however minor. He assured me that any known faults would be addressed prior to purchase. I purchased the car, J.D. Also helped find a reputable freight company to deliver the car to the Chicago area at a fair price. The car was picked up at the dealer Friday afternoon, it was delivered to me the following Monday without a scratch. The car was better than described, you could almost put it on the dealer floor as a new car. All the previously described faults were corrected. I am totally happy with the car. Living in Chicago our winters are horrible, I am now convinced that the next time I or my wife needs a used car I would purchase it from Lexus of Orlando, the cars in that area have never had to go through a Chicago winter with over 80 inches of snow. The same age car from here could not begin to be in the same condition. All the people I dealt wit at the dealership were very honest and patient during the sale. Tara Russo and Dan Drew were also very helpful in the completion of the sale. I would recommend this dealership to anyone interested in buying a quality car from a quality oriented dealership. More
Lee- Phenomenal! Thank you so much to Lexus of Orlando and especially to Lee- who made our first Lexus purchase a breeze! Without Lee's help, enthusiasm and knowledge Thank you so much to Lexus of Orlando and especially to Lee- who made our first Lexus purchase a breeze! Without Lee's help, enthusiasm and knowledge of the cars we would have gotten no where. Lee's positive energy and attitude made a long day of looking at models and big decisions bearable. Lee is very knowledgable on his vehicles and very patiently explained all the nooks and crannies of our brand new Lexus!! We are grateful to have been able to work with Lee and look forward to more interactions in the future. I would highly recommend Lee to family, friends and anyone looking to buy a new car! Thank you, Lee! Manuel & Ivis Lugo More
Consistant Dominic provides excellent suggestions each time I go for service. I have found him to be very well qualified and he always leaves me wondering how h Dominic provides excellent suggestions each time I go for service. I have found him to be very well qualified and he always leaves me wondering how he could make it such a pleasure to visit a car dealer. I will always be grateful for the way he keeps my car maintained. John Boaz More
*********OUTSTANDING EXPERIENCE !!!!! ********** I would like to share my experience for those who are in a search of a new vehicle . A friend of mine told me about Lexus of Orlando and what a great I would like to share my experience for those who are in a search of a new vehicle . A friend of mine told me about Lexus of Orlando and what a great experience she had. Well, I had experienced different dealers before and I was not sure if I wanted to try that again. After going thru a lot of car problems , I decided it to give it a shot, I don't regret it. It was the best decision that I've made in a while. I walked into the dealer they gave me a friendly welcome ( I thought I was at the Ritz Carlton ) Jaime came up to me and asked me how could he assist me? I told him what I needed it . He walked me thru the different units in the lot . After we found the car, he introduce me to Rob King . After letting Rob know my budget, he automatically said that they could make it in the vehicle that I have chosen with Jaime. Soon enough we started working the number first round and we had a deal. Rob came back from the sales desk with numbers that were matching my expectations. After I signed with Rob, he introduce me to Vaneet (what a Gentlemen) he was the one that sent me the first structure that I could not say no. Last but not least , Daniel Drew (F&I) explained to me all options that I could add to my CPO unit, but with no pressure. Overall, I'm very pleased with they're treatment and I will definitely recommend you to give them the opportunity to earn your business. Thanks for Reading Neil More
First time Lexus buyer I have purchased many cars over the years and this was by far the most pleasant car buying experience ever. Lee was so knowledgable and professional I have purchased many cars over the years and this was by far the most pleasant car buying experience ever. Lee was so knowledgable and professional and Rob the sales manager was so awesome also. Our experience was so great that we didn't even look at any other makes or models. It was so nice to not have the "good old fashioned seedy car sale transaction". this dealer and their employees are a class act from beginning to end. I would highly recommend this dealership and sales team to anyone looking for a new car. At Lexus orlando you definitely get what you pay for:) Thank You More
I purchased my brand new, new to the market, Lexus HS 250h from Lexus of Orlando 4 and a half years ago and have had the pleasure, since then to work with Steve Persaud as my Service Advisor. With absolu 250h from Lexus of Orlando 4 and a half years ago and have had the pleasure, since then to work with Steve Persaud as my Service Advisor. With absolutely no exaggeration, I would recommend Steve and Lexus of Orlando to anyone and have done so on many occasions. He is professional, knowledgeable, accommodating, and a genuinely nice person. Anytime I mention getting my car serviced at the dealership, I almost always get the "you're silly for paying so much" look followed by an eye roll. I've never once felt that I did not pay for exactly what I received, both in value and service. I have experienced the nightmarish dealership experience that most associate with service at other Lexus dealerships and have gone running back to Lexus of Orlando every time. Steve actually advises me when I come in as to what my car needs and will need in the future, rather than handing me a quote and having me sign on a line. If it isn't necessary, I'm not charged for it or suckered into it, I'm not "upsold" or ever even unsure of the condition of my car when leaving. I really do recommend Steve and Lexus of Orlando as a whole. I've been to the others and there is a clear difference! More