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Lexus of Winter Park

Winter Park, FL

4.0
1,361 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,361 Reviews of Lexus of Winter Park

October 02, 2014

Great experience Very knowledgeable, detailed oriented, friendly. He answered all the questions we asked about the vehicle, he showed us stuff we probably wouldn't kno More

by pjamero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baoliang "Peter" Pan
Oct 02, 2014 -

Lexus of Winter Park responded

We are so pleased to know you had a "Great" Sales experience and want to thank you for selecting Lexus of Orlando for your vehicle purchase. Your feedback is very important to us and will be shared with our whole Team! Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

October 02, 2014

Class Act Team and Blessed to Find Lexus of Orlando Tara got me there and Pan was so much fun. Cool, patient, and professional. Telling everyone to see Pan at Lexus. I'll be back! More

by renesmith123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Russo, Boaling Pan aka Peter Pan and Carlos, Baoliang "Peter" Pan
Oct 06, 2014 -

Lexus of Winter Park responded

Hello Rene and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tara and Pan was there to provide you with such exceptional service! Thank you again and we look forward to seeing you again. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

October 01, 2014

Very pleasant experience I recieved an invitation to bring in my car for a trade in, and to test drive the new or used cars. The man on the phone was so nice and polite as we More

by Camille Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Vasquez, Charles Ream and Marcus Beckford along with the manager., Charles Ream
Oct 02, 2014 -

Lexus of Winter Park responded

Thank you for this review, Camille. We really appreciate you leaving us your input. We are very pleased to hear that Charles could make your car shopping experience so pleasurable and stress free. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that we were able to show you dedicated and personalized service. Thanks again and we look forward to seeing you in the future. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

September 30, 2014

Keys for used cars My wife bought a 2004 for $17,500.00. They only had one key. They want $260.00 for a second one. Maybe management should rethink or cut back on the More

by stantrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert King
Oct 01, 2014 -

Lexus of Winter Park responded

Stan, thank you for sharing your feedback with us. We will certainly consider your concern. We look forward to seeing you for your next appointment! Visit us on Facebook for more updates. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

September 26, 2014

outstanding customer service I want to thank the profecional service of the personal of lexus of orlando special thanks to the manager of sales and a very special sales man Charle More

by claudio.ojosverdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Account, Charles Ream
Sep 29, 2014 -

Lexus of Winter Park responded

Thank you for providing us with feedback regarding your recent visit, Claudio! Our team works hard to keep our customers coming back to the dealership and it’s great to hear of your continued business. Charles and the rest of the team are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and we look forward to seeing you soon! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

September 25, 2014

Purchasing Experience I just purchased my first Lexus. The entire experience at Lexus of Orlando is one-of-a-kind, My sales associate, Jorge Laucirica, was very friendly, k More

by Osvaldom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Sep 26, 2014 -

Lexus of Winter Park responded

It was a pleasure to read about your buying experience working with Jorge. Congratulations on your new Lexus! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that he was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

September 22, 2014

Charles Ream - Made my Lexus purchase pleasant one. It was a rainy day, Charles Ream made my day. His bright personality shined, thought out the day. I even forgot it was raining. He is a very profess More

by ltaylor9630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Sep 22, 2014 -

Lexus of Winter Park responded

Lisa, I sincerely thank you for going out of your way to write this review about the dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. Charles tries to create that environment for each and every customer. I hope you enjoy your new Lexus. If you have any further needs, please come back to see us. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

September 20, 2014

Rob Beaumont made my day! It was time to trade in my beloved Lexus ES330. I was considering other car makes but I decided to take a trip in the train o check out preowned autos More

by elaine31347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Beaumont
Sep 22, 2014 -

Lexus of Winter Park responded

Elaine, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Rob is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new Lexus ES330! If you have any questions or concerns, please do not hesitate to come see us. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

September 18, 2014

Charles Ream made it a terrific experience buying my EX! Been to Lexus before...this is my second time but enjoyed my experience with Charles...very professional, thorough and pleasant to deal with......OUTS More

by knanji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Sep 19, 2014 -

Lexus of Winter Park responded

Thank you for leaving this wonderful feedback. We appreciate your review and are happy to hear that Charles was able to meet your needs. At Lexus of Orlando, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

September 18, 2014

Excellence My experience with Lexus of Orlando turned out to be very pleasant due to the two individuals named below . I would definitely recommend to friends an More

by Don Zerangue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Webb, Charles Ream
Sep 18, 2014 -

Lexus of Winter Park responded

Mr. Zerangue, We are pleased and honored to know of your ultimate satisfaction regarding your “sales” experience. It was a pleasure for both Charles, myself and the Team that supported our efforts the day you picked up your vehicle after some challenging occurrences for you. Your recommendation to family and friends is very important to us and on behalf of all of us at Team Lexus of Orlando we “thank you”! Rachel Webb Guest Relations Director Lexus of Orlando

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