Lexus of Winter Park

Fantastic Experience All Around! I recently visited Lexus of Orlando after seeing a late model Mercedes Benz on their website within my budget. Amanda greeted me immediately and made I recently visited Lexus of Orlando after seeing a late model Mercedes Benz on their website within my budget. Amanda greeted me immediately and made me feel right at home. We took the car for a drive and then quickly began the process of going over numbers. Amanda and a manager worked tirelessly to get not only to get me a satisfactory price for my trade-in but also arrived at a monthly payment I was comfortable with. Since I have had the vehicle, Amanda has checked in with me to check on my satisfaction of our transaction and I wholeheartedly recommend Amanda and this dealership to any one seeking an A+ car buying experience!! More

Red carpet treatment I have been coming to Lexus of Orlando for over 2 years to have my GS430 serviced. Manny Camacho was my service advisor. He is very knowledgeable, p I have been coming to Lexus of Orlando for over 2 years to have my GS430 serviced. Manny Camacho was my service advisor. He is very knowledgeable, professional, friendly, and always has a good attitude no matter what. He is the definition of customer service!! I have also been very pleased with all the staff I've come in contact there with including other service advisors, Jessica from the loaner car department, and the manager of the service department (I forgot his name). I always left Lexus of Orlando feeling that I was treated with respect no matter what problems or issues I had. The service department is very accommodating to children as well with snacks, a playroom, and an overall friendly environment. My 4 year old daughter loved going there. I am sad to say that I have recently sold my GS430, and wanted an SUV. I tried so hard to like the Lexus models, but they were not for me. I ended up purchasing a Mercedes ML550. I have been dealing with the service department at Mercedes of Orlando, and it does not compare to Lexus of Orlando one bit. It seems like no one knows what's doing on, they are not very friendly, I feel like I get the run-around, and the service advisors are always "too busy" to talk to you. I realize now how well Lexus of Orlando treats it's customers, and wish you made a "cooler" SUV. = ) I am truly going to miss going to Lexus of Orlando, but will always talk very highly about your service department. Thank you for all your help throughout the years Manny!! Sincerely, Connie Spencer More

Royal Treatment I went to trade my Jeep in for a smaller car, my husband recently purchased the RX and I was so impressed with the service, I went back to Lexus of Or I went to trade my Jeep in for a smaller car, my husband recently purchased the RX and I was so impressed with the service, I went back to Lexus of Orlando. Travis Negron worked with me through the selection process, his knowledge of the product and easy nature was wonderful. He even came in on his day off to be there when I picked up the vehicle. That is not the type of service found in other dealerships. Throughout the entire process, my comfort came first. I test drove two different cars and decided on the ES350 in red!!! I love the car and will be back in the future. More

An Amazing Experience in an Unexpected Place We all know how difficult the process of purchasing a vehicle can be; however, the experience at Lexus of Orlando was AMAZING. As soon as you step on We all know how difficult the process of purchasing a vehicle can be; however, the experience at Lexus of Orlando was AMAZING. As soon as you step on their sales floor, you will find a welcoming and professional team, not the normal pack of wolf that you would normally find in a car dealership. What made our experience special was mainly our sales specialist Charles Ream. From the beginning Charles’ goal was not just to sell us a car, but to know our needs and the main reason of our purchase. Charles attitude was always positive and friendly from the beginning to the end, making this process so comfortable and easy. Also, his knowledge about the product was exceptional; definitely will recommend him and I will not hesitate to purchase another vehicle from Charles. My wife and I are very happy and please with the excellent service provided by Charles, and his team. More

Great Experience . You did a good work Jorge Laucirica. You were so helpful and patient. I'm very happy with services that you provided. Thank you. . You did a good work Jorge Laucirica. You were so helpful and patient. I'm very happy with services that you provided. Thank you. More

Great Experience at Lexus of Orlando Well let's just say that Charles Reams made my dreams come true!! Just Bought a 2007 BMW328i AND I LOVE IT!!!! We test drove three cars but knew from Well let's just say that Charles Reams made my dreams come true!! Just Bought a 2007 BMW328i AND I LOVE IT!!!! We test drove three cars but knew from the first drive that this was the car for me!!! Anyone looking for Excellent Customer Service, Great product knowledge sales person that goes above and beyond, most of all that looks out for your best interest Charles Reams is the guy for you! I feel very blessed to have had him as my Sales agent Thank you to Carlos Curet for helping me with my dream of own such a beautiful car without you this process would not have been possible!!!! More

Good experience at Lexus of Orlando Good working with Charles Ream. He took great care of us while we we there. Very nice dealership. I would highly recommend to anyone looking for a Good working with Charles Ream. He took great care of us while we we there. Very nice dealership. I would highly recommend to anyone looking for a Lexus or used clean vehicle. More

3rd lexus! Great experience! This is my third Lexus! This time a hybrid. Charles Ream was excellent in explaining all the new features and in particular the Navigation system. Hig This is my third Lexus! This time a hybrid. Charles Ream was excellent in explaining all the new features and in particular the Navigation system. Highly recommend checking out Lexus of Orlando and in particular asking for Charles as he was very knowledgeable on the product and the features of a product that does so much more than my last Lexus. More

Great Experience Charles Ream showed me around he was knowledgeable with the car specs, upbeat positive person really helped me out. So happy I bought my car through Charles Ream showed me around he was knowledgeable with the car specs, upbeat positive person really helped me out. So happy I bought my car through Lexus of Orlando. Service lounge is Awesome. Very calm atmosphere. Definitely will recommend! More

Great!!!!!!!!! I ve been coming to Lexus of Orlando for some years now and my experience with them has been above excellent ,I'm referring all my family and friends I ve been coming to Lexus of Orlando for some years now and my experience with them has been above excellent ,I'm referring all my family and friends . Jose Huertas is a great guy always professional customer service he definitely "knows his stuff"would definitely highly recommend him and Lexus of Orlando to anyone!!!!! More