Lexus of Smithtown

This week my wife and I leased a new Lexus ES350 at Lexus of Smithtown. Our Sales Consultant was Michael Mandolese. We have never experienced a less stressful car leasing transaction than the one we experie of Smithtown. Our Sales Consultant was Michael Mandolese. We have never experienced a less stressful car leasing transaction than the one we experienced with him. He was very knowledgeable and caring. He made it easy to understand the deal, the car and the price was right on. When we picked up the car, Michael spent a lot of time demonstrating to us the features of the car and how it works. A thanks also to Denise Plourde for the final touches to the car which was prepared and ready to go as promised. All around a great experience, a very friendly place to buy or lease a car which I hope to repeat in Smithtown again in three years! More

I purchased my car from this dealership and over the years anytime I have had questions or needed assistance Abbas Rajani has delivered extraordinary service and has gone above and beyond to ensure my m years anytime I have had questions or needed assistance Abbas Rajani has delivered extraordinary service and has gone above and beyond to ensure my matter was resolved and I was satisfied. Many thanks! More

David and Delores were very helpful and professional. David helped me from start to finish on the purchase of my new IS250. This was my first Lexus purchase and found it to be a great experience. David t David helped me from start to finish on the purchase of my new IS250. This was my first Lexus purchase and found it to be a great experience. David took me for the test drive, showed me the car in 3 different colors so I could make up my mind as to which one I wanted. He explained all of the cars features and was very patient and helpful. He also walked me through the features once again when I picked the car up and called me afterwards to see if I had any additional questions and to see how I was liking the new car. He was friendly and professional and I will definitely recommend him and this Lexus dealer to my friends and family! Thank you!! More

Buying a, somewhat expensive vehicle never has been so easy. You guys a great worked with us extremely well and made the experience enjoyable. Extremely, satisfied. Thank you, to all the staff speci easy. You guys a great worked with us extremely well and made the experience enjoyable. Extremely, satisfied. Thank you, to all the staff specially Michael Mandolese. More

This was my second lease and everything was handled perfectly both times. Could not be happier with the sales team as well as the service department. The receptionist in the front is extremely helpfu perfectly both times. Could not be happier with the sales team as well as the service department. The receptionist in the front is extremely helpful and very efficient. Would highly recommend a visit to this dealer. More

My husband brought in our 2006 GS300 for a 100,000 routine maintenance. After checking the car in he decided to take a look at the 2013 models. It was December to Remember, and it held true for us. routine maintenance. After checking the car in he decided to take a look at the 2013 models. It was December to Remember, and it held true for us. After talking to Neil at length he worked on a deal for us. We only had a few days to put this together before the incentives were no longer. Neil introduced us to Frank who put a package together for us. Fortunately the car we wanted, Lexus ES300, was in stock. Denise put in a few long, hard days to make this work for us. We are now enjoying our new Lexus and can't thank all of you enough. If we could rate you dealership higher then 5 we would. It is a pleasure to deal with all of you. Your customer service is superb. Our overall experience could not have been any better. Thanks to all of you for all of your hard work. More

My excellent experience with Lexus of Smithtown may be attributed to the immediate and meticulous attention to detail initially offered to me by Denise Plourde and followed up by Kenneth Goldberg's patien attributed to the immediate and meticulous attention to detail initially offered to me by Denise Plourde and followed up by Kenneth Goldberg's patience, courtesy, energy and sensitivity to my needs as a customer. Both Denise and Ken demonstrated their ability to anticipate my needs as well as my personal preferences and they met or exceeded them at every step in the sales process. They did so with courtesy and respect for my time as a busy professional and were constantly aware of my needs as a customer. This is the seventh automobile I have leased through Lexus of Smithtown and this does not include two or three more leased by my wife as well as other family members. I keep returning to Lexus of Smithtown due to the craftmanship of this vehicle and the quality and caring response I receive from their staff. Thank you Denise and Ken for being so good to me. My recent selection of an RX350 F sport exceeded my expectations and was exactly what I was looking for this time around. More

Charles listened to our needs and was courteous, friendly and professional. Kept all his promises andmet our expectations....we have been Lexus owners for years and will continue because of someone like Char and professional. Kept all his promises andmet our expectations....we have been Lexus owners for years and will continue because of someone like Charles...................................... More

By far, the most efficient, honest and friendliest dealership I have had the pleasure of working with. Usually, the word "honesty" is not associated with purchasing a car as the industry is fraught wi dealership I have had the pleasure of working with. Usually, the word "honesty" is not associated with purchasing a car as the industry is fraught with "great deals" as I have found all too often when shopping both Online and in advertisements. However, those "great deals" are rarely, if ever for the consumer. Lexus of Smithtown is the exception! They don't offer "great deals," they just give you the best price, best value and best experience in the industry. I get excited when my lease is up because I both get to have a new car and I get to work with those exceptional people once again. They are a model of "excellence" and the rest of the country should pay careful attention to a paradigm that lends itself to happy customers and success. More