Lexus of Smithtown

Neil Fogel made leasing our new Lexus extremely easy and stress free. We are looking forward to working with Neil again soon. He explained everything to us and made sure we understood the new car before we stress free. We are looking forward to working with Neil again soon. He explained everything to us and made sure we understood the new car before we drove away. More

The price was extremely competitive and their financing department was just as good. Customer service was incredible. Price was just as they said it would be and they were always straight to the point. department was just as good. Customer service was incredible. Price was just as they said it would be and they were always straight to the point. No beating around the bush. Neil Fogel was very friendly and I look forward to visiting him again for our next Lexus. Also like to thank Dolores Russell and Bob Ross. Thanks again, from a satisfied customer. More

We were very satisfied with over all experience. Robert Rossworn was very helpful. We were very satisfied with the hands on training we received from Abbas Rajani. We would highly recommend Lexus of Smit Rossworn was very helpful. We were very satisfied with the hands on training we received from Abbas Rajani. We would highly recommend Lexus of Smithtown to all our friends and family. More

Ken -- a great job. This is my second car that my wife and I purchased from you and we are very happy. You are informative, you care that we are comfortable, and you again made sure that we left the deal and I purchased from you and we are very happy. You are informative, you care that we are comfortable, and you again made sure that we left the dealership with all of our questions answered. In particular, you spent a great deal of time making sure that we know how to use the numerous features in our car. These are complex machines. You make it very clear and easy to follow. I also know that you will help us after the sale is done. More

I think great is not high enough for these people excellent is a better description. I have been using this dealership for the last 5 or 6 Lexus cars and SUVs that we purchased. The personal in the excellent is a better description. I have been using this dealership for the last 5 or 6 Lexus cars and SUVs that we purchased. The personal in the front office are excellent so is the service dept. As of now I wouldn't consider going to any other dealership. We have a home also in Brandenton FL and I will always use Lexus of Smithtown. Walter and Robert made it a pleasant experience from buying the SUV to picking it up the next day. I would like to thank them!! More

This is my first Lexus and first hybrid. Ken was extremely helpful with making sure we knew all our options and answered all our questions. I am very happy with my new Thank you Ken and Smithtown extremely helpful with making sure we knew all our options and answered all our questions. I am very happy with my new Thank you Ken and Smithtown Lexus. More

This is the second time I have purchased a RX 350 from Mike Mandolese. He has always been extremely friendly and always willing to offer any help one might need. I highly recommend him to anyone interest Mike Mandolese. He has always been extremely friendly and always willing to offer any help one might need. I highly recommend him to anyone interested in leasing or purchasing a Lexus. More

This is our 5th car from Smithtown Lexus. The staff is always very pleasant and accommodating. I would recommend them to anyone. They are willing to help you any way they can. always very pleasant and accommodating. I would recommend them to anyone. They are willing to help you any way they can. More

Courteous and pleasant, knowledgeable personnel. Time was taken to explain many important details of the car. I had a couple of special requests which were taken care of immediately upon delivery. taken to explain many important details of the car. I had a couple of special requests which were taken care of immediately upon delivery. More

I recently puchased the 2013 RX 350 at this dealership. I had previously purchased from them 12 years ago, so I was due. Although we had visited another Lexus dealership, Smithtown was clearly the place t I had previously purchased from them 12 years ago, so I was due. Although we had visited another Lexus dealership, Smithtown was clearly the place to buy. When you purchase a newer model luxury car there is quite a bit of technology to learn. The radio is configured smarter but differently, there is the "app suite" to understand, and the xm radio was new to me. There is a learning curve, at least for me. Abbas Rajani sat with me in the car on THREE different occassions (a total of 4 hours) , brilliantly explaining everything. Initially, we reviewed everything this great car can do. The 2nd and 3rd times he helped me really understand the what, how and why of the Lexus systems. There is a 10 lb. manual or there is Abbas. You choose. In addition, he is the funniest, nicest person. He is smart but not intimidating. Each time we met, he asked me to let him know if there was anything further he could help me with.I recommend the Lexus (much better looking than BMW or Mercedes. I recommend L. of Smithtown, and definitely buy from Abbas. In all, our experience at Lexus of ST was very positive. Agreeing on the price was not too stressful. The follow-up, as mentioned was superb. Once the vehicle is purchased, the dealership really cares that you enjoy and understand all that a Lexus is capable of. More