Lexus of Smithtown

These guys are full of it. I had a family member pay for service. A tire rotation to be exact. They only performed a tire rotation on the right side of the vehicle. I can't accept this from a service de service. A tire rotation to be exact. They only performed a tire rotation on the right side of the vehicle. I can't accept this from a service department. What am I BLIND? In addition, a tail light went out one day, and I asked for them to use dielectric grease on the replacement bulb. Did they do that, NO. As a result, the replacement bulb went out two weeks later. Did they service it for free, NO. After that, there was a short in the wiring causing the blinker to blink fast. This could have all been avoided if they took the time to do the work properly and as asked. Their prices are not fair and reasonable. Quality is not job one. Do the work right, and it will speak for customer service. More