Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
This was our 3rd time leasing with Lexus of Smithtown, and of course they did not disappoint!! While car shopping can be stressful and tedious Joe and Bob made the experience enjoyable. We felt we recei and of course they did not disappoint!! While car shopping can be stressful and tedious Joe and Bob made the experience enjoyable. We felt we received a fair and honest deal and could not be happier with our decision to stay with lexus of Smithtown. No pressure, friendly staff - the absolute best. Thank you to Joe and Bob, see you soon! More
Kenneth Goldberg was very knowledgable, straight forward and professional. He was very patient teaching me the navigation system and the overall car. His information was invaluable. Thank you mr glover and professional. He was very patient teaching me the navigation system and the overall car. His information was invaluable. Thank you mr glover for your great service Robin Herman More
Purchased an IS350 Fsport from the dealership last week. I can truly say this dealership represents what the lexus experience is all about. Bob, Jerry and Denise were all very friendly and respsonsive to al I can truly say this dealership represents what the lexus experience is all about. Bob, Jerry and Denise were all very friendly and respsonsive to all of my questions and they truly cared about me feeling confident about the purchase. I was skeptical coming all the way from queens, but the trip was totally worth it. They blew all the other dealerships I went to out of the water with their professional attitudes and way of treating customers. I would highly reccomend anyone to visit and do business with this lexus dealership because they made the purchase a very pleasurable one. Their honesty floored me. I will definetly be purchasing more cars from here in the future. More
Everybody I had dealt with at Lexus of Smithtown was so incredibly nice. They really treat you like family. They are extremely knowledgeable about the vehicles they sell, it’s not just buying a car from t incredibly nice. They really treat you like family. They are extremely knowledgeable about the vehicles they sell, it’s not just buying a car from them, it’s an experience. I honestly cannot say enough nice things about all of them. It was hands down the most pleasurable experience I have ever had purchasing a car. I would and have recommended this dealership! More
My experience purchasing an ES300h from Lexus of Smithtown was excellent. Both Bob and Matt were friendly, professional, patient and thorough, explaining the many options and details involved in th Smithtown was excellent. Both Bob and Matt were friendly, professional, patient and thorough, explaining the many options and details involved in the purchase. I feel that I got a good deal on the new car and the trade in, I will certainly recommend Lexus of Smithtown to my business associates and friends. More
Abbas spent over one hour teaching the technology in my new ES350. He is very knowledgeable, bright , very patient and helped me a great deal. You are very lucky to have such a wonderful employee! Sincere new ES350. He is very knowledgeable, bright , very patient and helped me a great deal. You are very lucky to have such a wonderful employee! Sincerely, Judith B. Dash More
This is my fourth purchase at Lexus of Smithtown from the same person. I do hope that Mike is still there when I need the next one. No problems with any aspect of the dealership, Service, Sales. Great plac same person. I do hope that Mike is still there when I need the next one. No problems with any aspect of the dealership, Service, Sales. Great place to buy a car More
Although I only just purchased my vehicle, the folks I dealt with at Lexus were friendly, professional and so far seem to be very accommodating. I expect the folks here to be equally focused into the futu dealt with at Lexus were friendly, professional and so far seem to be very accommodating. I expect the folks here to be equally focused into the future. More
Abbas and Michael were a delight to work with. The biggest issue that we had was when came to pick up the car, the Lexus hadn't been cleaned. There were glue markings all over the car, and whoever had biggest issue that we had was when came to pick up the car, the Lexus hadn't been cleaned. There were glue markings all over the car, and whoever had originally detailed it let alot of things slip by. Between going back and forth, we were very frustrated with the dealership. Abbas and Michael were wonderful though. They tried their very best to make sure that our experience was as pleasant as possible. If it wasn't for their reassurances, I would have told my parents to get a refund, and we would have bought the car at another dealership. Abbas and Michael deserve a helll of a lot of praise and bonuses for their work. More
As a returning customer, the ratings I have given this Lexus dealership is self-explanatory. I have returned to this dealership because our first experience with this location was a pleasant one when we Lexus dealership is self-explanatory. I have returned to this dealership because our first experience with this location was a pleasant one when we purchased our first RX. We have now returned for our second RX. The employees and service personnel are always very professional and a pleasure to deal with. Our most recent visit involved Neil Fogel (Sales Consultant), Robert H. Rossworn (Sales Manager), and Denise Plourde (Financial Service Manager). In our opinion, this is an amazing dealership for an amazing product! More