Lexus of Smithtown

I did not understand the full capacity of the computer system and navigation in my car. Your tech. took the time to go over this in detail and with such patience. It was obvious after some time spent with system and navigation in my car. Your tech. took the time to go over this in detail and with such patience. It was obvious after some time spent with him that this is how he treats everyone. It is now a pleasure for me to handle the system. Thank you, just had to make you aware of what a valuable employee he is. Sincerely, Mrs. Desiderio More

I have been servicing my vehicle at Lexus of Smithtown over the last 4 years and 50,000 miles. The staff is friendly, the lounge area is clean and quiet, and the complimentary service vehicles are up to d over the last 4 years and 50,000 miles. The staff is friendly, the lounge area is clean and quiet, and the complimentary service vehicles are up to date models and kept clean. My service rep Robert Romano does an excellent job getting me in and out in a timely fashion. Whenever I have a problem with the car he and his team go the extra mile to find the root cause and make sure the problem is fixed. I would highly recommend using this dealer to service your Lexus vehicle. More

I was looking for a Lexus RX 350 for a few months. I wanted a certain color with specific options. I live in Connecticut and got in touch with several of the dealers. None of them had the car I want wanted a certain color with specific options. I live in Connecticut and got in touch with several of the dealers. None of them had the car I wanted so I decided to broaden my search. I did some research on the internet and right away Lexus of Smithtown came up. They had several RX 350s. I called and spoke to Oren Corridon. Oren was very professional. He had the car I wanted and invited me to take it for a ride. I was very impressed when I arrived at the dealership. It was huge. There was such a large selection of Lexus vehicles. He had the vehicle I was interested in parked in the front ready for a test drive. The car was absolutely immaculate. It still had the new car smell to it. Needless to say I purchased the car. Not only was it exactly what I wanted, but they gave me the best price! I had looked at the same car that was 1 year older and had more miles at a dealer in Connecticut and they wanted $2000 more. Lexus of Smithtown also gave me the top price for my trade. I would HIGHLY recommend this dealer. The whole process was great. I also have to mention Denise in the accounting department - She knows her stuff!! I found everyone to be very friendly and personable. I walked out feeling like a got a great deal and I absolutely love my car!! Tracey, North Branford, CT More

My experience at this dealership was amazing. I would not buy from anywhere else ever. The people there are so friendly and caring. When you first walk in everyone greets you with a smile. This is the second buy from anywhere else ever. The people there are so friendly and caring. When you first walk in everyone greets you with a smile. This is the second time I have purchased a vehicle there. The reason I came back to this dealership is I love how you are treated. Everyone makes you feel so comfortable here. They are so attentive to all your needs. When I had to have my last vehicle serviced they make sure that you are well taken care of. I have never had a bad experience and I think that is such an IMPORTANT issue. I had the pleasure to work with Mike Cavallo on both my past and present purchase. He listens with a caring ear about all you wants and needs. I also had the pleasure to work with Oren Corridon on this purchase. He made the process so comfortable and easy. Then there is Denise Plourde, she is such a wonderful women. She made me feel so at ease during the financing part of my purchase. My father has been buying vehicles from this Lexus dealership since they opened. I know that he will be buying another truck from them soon. I truly understand why he never went anywhere else all these years. Its like your family when you buy from them. You don't just purchase something and then you are left to fend for yourself when there is a problem or in need of service. They take you under their wing and make all your needs satisfied in a very comforting way. So I would have to rate LEXUS OF SMITHTOWN the BEST dealership I have ever done business with. Thank you from the bottom of my heart, Denise, Mike and Oren for the ABSOLUTE wonderful experience. More

We brought our Lexus in for it's 10,000 service. Everyone at this dealership is very pleasant and friendly. Our car was serviced in a timely and professional manner. We also had an appointment t Everyone at this dealership is very pleasant and friendly. Our car was serviced in a timely and professional manner. We also had an appointment to meet with Abbas Rajani to go over some technical questions we had concerning our car. Our appointment was for 12:30 but our car was finished being serviced earlier than expected and Abbas was with another client. Joseph Giaquinto offered to begin our technical session until Abbas was free. Both Joseph and Abbas were extremely helpful and we learned so much!! Thanks again for your help!!! More

The service department at Lexus of Smithtown is excellent. Appointments are convenient and easy to make. Loaner cars are always clean and well-maintained. My service representative Robert Romano is excellent. Appointments are convenient and easy to make. Loaner cars are always clean and well-maintained. My service representative Robert Romano is outstanding. He is down-to-earth and straight forward. He listens carefully to the issues and is an excellent liason with the mechanics. Servicing is timely. The lounge is comfortable. There is bottled water, tea, coffee, and snacks for the guests to enjoy. The quiet room is a nice touch.Overall, I am very pleased with the service I have received at Lexus of Smithtown and will continue to use and recommend them. More

Andy was great. He was very informative the whole time. I just went in for an oil change and inspection and what was found was a bad timing belt, battery and water pump. He was very good in explaining the I just went in for an oil change and inspection and what was found was a bad timing belt, battery and water pump. He was very good in explaining the safety reasons for making the changes and the mechanics of how the engine worked. I didn't like the price tag but understood what I was paying for. Thank you Andy. More

This is our 3rd purchase from Lexus of Smithtown. Our salesperson, Walter Maron could not have been more helpful. He answered all of our questions and concerns. salesperson, Walter Maron could not have been more helpful. He answered all of our questions and concerns. More

Having purchased a Lexus RX from this dealership 8 years ago, and receiving consistent excellent service on that vehicle the entire time, we did not hesitate to return to Lexus of Smithtown when we decided ago, and receiving consistent excellent service on that vehicle the entire time, we did not hesitate to return to Lexus of Smithtown when we decided to trade the car in for a new RX. Our salesperson, Jerry Powder, was exceptionally knowledgeable about the product and explained patiently and in great detail every aspect of the car. His professionalism and patience were outstanding, and at no time did he pressure us to make a hasty decision. Once we selected our new RX and the lease was finalized, he spent at least an hour familiarizing us with the car before we drove it home. The very next day, he phoned to inquire about our satisfaction with the new car, and again explained that he was available for follow-up any time should we have any inquiries or problems. We were particularly impressed with his ability to put us at ease and allow us the opportunity to make an informed decision with absolutely no pressure from him. We would therefore without reservation recommend Jerry Powder to anyone considering purchasing or leasing any new Lexus model. More

Salesman Frank Lovigllo was truly outstanding. Very Helpful and attentive, answered all questions and gave good demonstrations pertaining to the vehicle I was interested in. I eventually bought the ve Helpful and attentive, answered all questions and gave good demonstrations pertaining to the vehicle I was interested in. I eventually bought the vehicle and i am very happy with it. This is my second Lexus that I bought at this Dealership and always had a very pleasnat experience. More