Lexus of Smithtown
St. James, NY
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1,093 Reviews of Lexus of Smithtown
Mike Mandolese and his team were such a pleasure. Very patient and thorough. Excellent quality of service. I'll be seeing them in another 27 mths!! patient and thorough. Excellent quality of service. I'll be seeing them in another 27 mths!! More
We bought our second Lexus from Smithtown Lexus. Our salesman was Frank Loviglio. He was outstanding. We picked up our new car today (Feb. 28, 2014). Not only did he do an excellent job helping us to bu salesman was Frank Loviglio. He was outstanding. We picked up our new car today (Feb. 28, 2014). Not only did he do an excellent job helping us to buy our car, but he patiently and calmly explained everything in detail. He went over things again if I asked. He was extremely professional and understanding that it was taking time to understand all the new features in our car, He not only guided us through the process of buying the car, but also worked with in setting up our car. Additionally, I would like to add that everyone at Lexus has been wonderfully helpful. I also have to say something about the service department. A major reason we bought our second Lexus at Smithtown was because of the service department. We have brought is our other car for service (both minor and major-including oil changes) and we have to say that the service department is outstanding. We have purchased other cars over the years and have had many experiences with service department-none as good as this one. I just have to say once more that it was a pleasure to work with Frank he answered all our questions, was patient and above all a true professional More
This is the fourth Lexus that I have leased from this dealership and I have found them to be extremely helpful and responsive. From going through the leasing information and costs with Bob, to the follo dealership and I have found them to be extremely helpful and responsive. From going through the leasing information and costs with Bob, to the followup with Denise, through the explanation of all the features in the car with Mike, the process was smooth and efficient, but not rushed. All my questions were answered even through the following few days when I was still needing some help with a few things. Also, over the years of leasing with Lexus of Smithtown, I have found the service department to be not only helpful ,but very well organized, getting my car in and done in a more than reasonable amount of tine. Barbara W. Huntington More
Matt was very helpful and honest with all of the information provided. I would recommend anyone going to lexus to speak with him. He also provided all of the information when I picked up the car w information provided. I would recommend anyone going to lexus to speak with him. He also provided all of the information when I picked up the car which was extremely helpful. More
My experience with Lexus of Smithtown has been a positive one. My salesman, Oren, was very professional, courteous and went out of his way to be sure I was a satisfied customer. I would not hesitate to rec one. My salesman, Oren, was very professional, courteous and went out of his way to be sure I was a satisfied customer. I would not hesitate to recommend Lexus of Smithtown to my friends and family. I am sure my experience with the service department will be a positive one also. Looking forward to years of enjoyment with my pre-owned Lexus. Thank you Lexus of Smithtown. More
Frank was extremely helpful in getting us the Lexus pre-owned vehicle we were looking for, explaining the pre-owned program and staying within our budget. He definitely helped our experience be an enj pre-owned vehicle we were looking for, explaining the pre-owned program and staying within our budget. He definitely helped our experience be an enjoyable and efficient one. More
I was very pleased with extra time energy Jerry Powder put into helping me buy my new 2014 GX460. He really made the different along with Tim Burns & Denise Plourde between buying from this dealer and an put into helping me buy my new 2014 GX460. He really made the different along with Tim Burns & Denise Plourde between buying from this dealer and another. Even after making the deal I was happy with Denise found a newer Lease program that would save an additional $1700.00 !! I would definitively use them for future purchases. I will be recommending them to Friends & Family. Thanks Again John More
Great experience and our salesperson Ken was so helpful and very professional. So happy and satisfied with our purchase. We just love our car! We will be back again. A big thank you to everyone over a and very professional. So happy and satisfied with our purchase. We just love our car! We will be back again. A big thank you to everyone over at Smithtown Lexus. More
I went to dealer to explore Lexus as my Audi a4 quattro lease was coming due. I met Charles Greene who was simply Amazing....(not a pushy sales person) he was patient, thorough, professional, and really t lease was coming due. I met Charles Greene who was simply Amazing....(not a pushy sales person) he was patient, thorough, professional, and really took the time that I needed to make my decision. Then Charles introduced me to Abbas Rajani, he is the Technology guy who is also patient, through, professional, and really took time to explain the Incredible Technology that these cars come with today! Thank you so much!!! My New Car Family, LEXUS!! More
I went into Lexus to lease a new vehicle. At the time, I was unsure of what vehicle I was going to lease. Rob was a very friendly and knowledgeable about the car I was looking into. He also expressed what was unsure of what vehicle I was going to lease. Rob was a very friendly and knowledgeable about the car I was looking into. He also expressed what great services that Lexus passes on to their customers. Rob (and the other employees at the dealership) were very accommodating regarding every issue the arose during the deliver process. I would refer others of my friends and family to this dealership. I hope the accommodating services continue throughout the lease. If they do they have me as a customer into the future. Thanks More