Lexus of Smithtown

Rossworn Rocks ! All of my experiences with Robert Rossworn over the span of four (4) RX350's have been simply wonderful. He is a true professional in every sense of All of my experiences with Robert Rossworn over the span of four (4) RX350's have been simply wonderful. He is a true professional in every sense of the word. More

my lexus review Leasing for the second time with Lexus was a very positive experience for me. Jerry Powder was my sales and leasing consultant. He made the whole pr Leasing for the second time with Lexus was a very positive experience for me. Jerry Powder was my sales and leasing consultant. He made the whole process easy and was very considerate of my needs. He presented me with thoughtful options and was very informative and helpful. I at no time felt pressured or rushed. One the day I picked up my vehicle, He spent a lot of time explaining the various features in my RX 350 and making sure I knew how to use them. He called the next day to make sure I had no additional questions at that time. I would definitely recommend Jerry for anyone else making a purchase. More

Technical Assistance New 2013 LEXUS es350 5000 mile inspect Abbas was a tremendous assistance to us clarifying all the technical difficulties we were having with the car. He was very patient with assisting us Abbas was a tremendous assistance to us clarifying all the technical difficulties we were having with the car. He was very patient with assisting us in the nuances of the GPS and media systems in the car. He installed the Lexus app and showed us how it was used. He was very clear in his presentation of these systems. More

Frank was extremely knowledgeable and helpful. He was able to get the car I needed in time for a very important trip. I'm extremely happy with my experience. Truly outstanding! able to get the car I needed in time for a very important trip. I'm extremely happy with my experience. Truly outstanding! More

Lexus Review Lexus of Smithtown is a phenomenal dealership. Whenever I need any service I email Robert Romano. He always replies right away and is very helpful wit Lexus of Smithtown is a phenomenal dealership. Whenever I need any service I email Robert Romano. He always replies right away and is very helpful with any questions or concerns I may have. The staff are always very polite. It's always a pleasure to go in to get service! More

Service & sales experience I have been nothing but a Lexus owner since 2005 and have dealt ONLY with Smithtown Lexus not only for my purchases, but for my services as well…….I h I have been nothing but a Lexus owner since 2005 and have dealt ONLY with Smithtown Lexus not only for my purchases, but for my services as well…….I have family that is in the car business(service,tires,parts etc) and find myself returning to give Lexus of Smithtown my business due to their high quality of professionalism and courtesy while doing so. Dan Munsinger, parts dept manager, has never let me down and if the wait was too long due to high volume of services or understaffed on any given day, I was warded a loaner until said car was complete…….I have treated my 2005 GX 470 and my 2010 IS350 c like my children, and in return they have given me nothing but smooth sailing since. I attribute that to the professionalism and accuracy as well as attention to detail that is provided by this staff. I would HIGHLY recommend using this service dept for any and all needs as they are respectful, prompt and priced right!!!!!! More

A First-rate experience! I have to say, that from my first inquiry to being handed the keys to my RX350, Lexus of Smithtown made my purchase a very enjoyable experience. Th I have to say, that from my first inquiry to being handed the keys to my RX350, Lexus of Smithtown made my purchase a very enjoyable experience. Thank you to Tim, the manager, Matt my salesman and Denise in finance. Your knowledge and experience shines through. I appreciated the welcome in person from Tim, Matt's knowledge of the product and very capably answering my questions and helping with the awesome technology the vehicle is capable of, between smartphone and navigation. Denise in finance is a delight, and worked to make my transaction a reality. I appreciated meeting the service gals and service manager- nice touch. Thank you all again! More

Buying Experience I have rated the Lexus of Smithtown dealership highly for a number of reasons. This is my third ES 350 from this dealership and the second one from I have rated the Lexus of Smithtown dealership highly for a number of reasons. This is my third ES 350 from this dealership and the second one from the salesman, Walter Maron. Walter was very low key during the negotiation process and offered many choices for my wife and I to consider. We both test drove the vehicle, went to the back lot to choose our vehicle and was never pressured at all. Walter actually explained the intricate workings of the vehicle, as well as the differences between buying vs. leasing. After we made our decision, we then met with Denise Plourde, the financial services manager. She too was very helpful explaining all of our finance options and actually saved us a lot of money. Buying a car can be a very stressful process and both Walter and Denise made the experience a fairly easy one. More

Learning the System of the Car Using the new technology on the ES 350 is not easy. After purchasing our car, we went back to the dealership and Abbas Rajani walked us through the o Using the new technology on the ES 350 is not easy. After purchasing our car, we went back to the dealership and Abbas Rajani walked us through the operation of each aspect of the system. He was extremely knowledgeable, friendly, well-spoken and patient with his presentation of the system. After he finished, he told my wife and I to call at any time if we had any ore questions. More

first purchase Jerry Powder became our sales consultant through an internet inquiry resulting in my wife and I visiting the dealership. Jerry professionally and cou Jerry Powder became our sales consultant through an internet inquiry resulting in my wife and I visiting the dealership. Jerry professionally and courteously introduced himself and the dealership and shortly thereafter signed us up for the purchase of an RX350 SUV--which we preferred as a first impression from seeing it in the showroom. Jerry, from beginning to pick-up, attentively and with great knowledge and enthusiasm made us comfortable with the purchase. He spent considerable time on the day of pick-up teaching us the many facets of operating the vehicle and introduced us to the "tech" who invited a visit by us to help with any subsequent difficulties we may encounter. Our first Lexus purchase was enjoyable and the dealership is fortunate to have Jerry represent Lexus. Andrew Makrides More