Lexus of Smithtown

New Lexus Driver I am leasing a Lexus for the first time. I truly believe it was a very wise decision to look into driving a Lexus. The employees at this dealersh I am leasing a Lexus for the first time. I truly believe it was a very wise decision to look into driving a Lexus. The employees at this dealership in general were very amiable and helpful. Frank Loviglio was my personal sales person and he was extremely thorough, friendly and helpful. He was able to address all my concerns and questions. I appreciated that he honored my price bracket as well. I found Frank to be reliable and trustworthy, which builds my trust in dealing with Lexus. Frank is an A+ salesperson. Very professional! Truly Outstanding!! I love the CT 220h! It provides a very comfortable and quiet ride. I am very impressed with the standard accessories that came with the car. i.e.: moonroof and nuluxe seats, as well as, the free one year safety connect. Excellent!! I have only heard great reviews about Lexus as a car and especially Lexus of Smithtown. I can already see that I look forward to many more years of driving a Lexus. Thank you Donna L. Nesteruk - your new family member : ) More

All around great dealership Lexus of Smithtown is one of the best dealerships in Suffolk County to deal with; I've purchased three vehicles and have never had a bad experience. A Lexus of Smithtown is one of the best dealerships in Suffolk County to deal with; I've purchased three vehicles and have never had a bad experience. All are attentive, knowledgeable and responsive to my needs. My salesman, Joe Gianquinto, is like a paisano...his "How YOU doin?" is always a greeting I look forward to. My service advisor, Rob Romano, knows me, my vehicle, and always points me in the right direction. The entire service dept is top notch; EZ scheduling, prompt, on time service, done right, the FIRST time! With my business travel, drop-off and loaner vehicle is a necessity, and it's NEVER an issue or problem. I always appreciate the follow up call the next day to ask if I was satisfied with service; my answer: yes, as always! Keep up the good work! More

The BEST CAR EXPERIENCE Working with Charles was an extreme pleasure. From the moment we first walked in till when we drove off with our new car the process was a great expe Working with Charles was an extreme pleasure. From the moment we first walked in till when we drove off with our new car the process was a great experience . They gave us a great price and reviewed all the finance and car options with no pressure. He and the staff were very professional and patient and were great when explaining all the new technology in the car. Charles is the goto person when you need a new Lexus. More

Friendly and accommodating Everyone was super nice accommodating helpful, gave me a loaner that was beautiful had my vehicle ready same day and welcomed with a smile. Everyone I Everyone was super nice accommodating helpful, gave me a loaner that was beautiful had my vehicle ready same day and welcomed with a smile. Everyone I met was professional informative and I would absolutely buy from lexus of smithtown and or service there again. All in all I give an A + all across the board. More

I want a red car I went to purchase a new car and met Dolores Russell and Frank Loviglio these two professionals were incredibly accommodating an incredibly knowledgea I went to purchase a new car and met Dolores Russell and Frank Loviglio these two professionals were incredibly accommodating an incredibly knowledgeable. Not only did they know about the cars but what would be best for me and what I really wanted !I went looking for a red IS 350 f sport which only came in white or black. They were willing to try to accommodate my interest in a red car nonetheless I test drove it and then drove the GS 350 F sport and then realized that this magnificent vehicle would do just fine in white! the entire experience was enjoyable and I highly recommend it to anyone who is looking to find exactly what they really want!! They both made my experience truly outstanding!! More

My Lexus Experience Robert Meyer was my salesman, and worked with me and helped me have a positive experience in buying this car. He did not play games, and was honest Robert Meyer was my salesman, and worked with me and helped me have a positive experience in buying this car. He did not play games, and was honest and extremely knowledgeable. This made me feel confident in that I made the correct decision in buying this car. I would definitely recommend him to anyone who is interested in buying a Lexus. After I bought the car Abbas Rajani, helped me learn the technology of the car. He is professional, and proficient in his knowledge of the car and its technology. I really think he is a wonderful asset to the dealership. He has the ability to make someone feel at ease, and is patient in his explanations about the car and its features. At first I dreaded going into a dealership to look for a car, since previously it was not a positive experience. After I worked with both of these gentlemen, I now have cause to change my mind. I would definitely recommend these two gentlemen and the dealership. All in all I had an extremely positive experience in purchasing this car. Janet Bernstein More

Truly Outstanding Experience!! I recently leased a Lexus IS350 F Sport and could not say enough about the car but more importantly the service I received every time I called or walk I recently leased a Lexus IS350 F Sport and could not say enough about the car but more importantly the service I received every time I called or walked into the dealership. Bob Rossworn was a great Sales Manager and Frank Loviglio was truly a great salesmen. Also they have a tech expert Abbas Rajani who was extremely knowledgeable and great to talk with. My experience as truly outstanding and would recommend this dealership to anyone looking for a new car and great customer service. More

Excellent First Time Experience at the Lexus Dealer Upon arrival there was a clearly marked designated parking area. I was then greeted promptly and brought to the person who would be assisting me to ob Upon arrival there was a clearly marked designated parking area. I was then greeted promptly and brought to the person who would be assisting me to obtain a new key for my Lexus RX350. I was asked if I would like to have a glass of water, tea, etc...and then was brought to a very clean waiting room with a huge flat screen TV as well as an array of interesting magazines neatly displayed. My wait time was suppose to be 30 minutes. After 10 minutes, the manager appeared to say the key had been successfully programmed. The entire staff was friendly, courteous and very professional. This was a very positive experience. More

Enzo at Smithtown Lexus I live in Nj and Hamptons I went to a Lexus dealerships 2 in NJ and 1 in the Hamptons. Truthfully Smithtown was out of my way. As soon as i met Enzo I live in Nj and Hamptons I went to a Lexus dealerships 2 in NJ and 1 in the Hamptons. Truthfully Smithtown was out of my way. As soon as i met Enzo I bonded immediately. He is friendly ,knowlegdeable, professional and an asset to Lexus. We bought another Lexus a few weeks prior to this 1 in the Hamptons an entirely different experience . I will reccomend Enzo to my friends and family More

Service In 2011, I purchased my pre-owned, pre-certified IS 250 from Lexus of Smithtown and couldn't be happier with the service department. Rob Romano alway In 2011, I purchased my pre-owned, pre-certified IS 250 from Lexus of Smithtown and couldn't be happier with the service department. Rob Romano always greets me with a warm, friendly smile. Every time I bring my car in for an oil change, he makes it a priority for the mechanics to thoroughly inspect my car, ensuring that all safety measures are met. He communicates with me in an honest fashion and is straight-forward. Through the years, I have grown to trust Rob and wouldn't bring my car anywhere else! More