Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
An outstanding experience with Lexus My name is Adam Frank and I recently leased a RX350 from Lexus of Smithtown. My experience with everyone that helped me was "truly outstanding" and pa My name is Adam Frank and I recently leased a RX350 from Lexus of Smithtown. My experience with everyone that helped me was "truly outstanding" and particularily our salesman, Frank Loviglio. I would definitely recommend this dealership to everyone. I have driven the car for the past 4 days and can only say that is an extraordinary car at every level. It may turn out that it becomes the "best" car that I have ever driven. Thanks, Adam J. Frank More
Truly Outstanding Dealership with Top Notch Professional's Well what can I say, this being my second purchase at Lexus of Smithtown with the consummate sales professional, Frank Loviglio, handling the selling Well what can I say, this being my second purchase at Lexus of Smithtown with the consummate sales professional, Frank Loviglio, handling the selling end and, the friendly and helpful Delores Russell handling the finance, registration, etc.Hands down, after buying and leasing new and certified cars from dealers on Long Island for almost 40 years, Lexus of Smithtown is the BEST!! While the entire dealership does an excellent job, Lexus is very lucky to have Frank and Delores!!!! Thank you so much for my wonderful certified Lexus ES350 and an easy and comfortable buying experience. I'll be back!!! More
Making a car purchase an easy and enjoyable experience Purchasing a car is usually a daunting experience, but the employees of Lexus of Smithtown made it a very enjoyable experience. Kenneth Goldberg was Purchasing a car is usually a daunting experience, but the employees of Lexus of Smithtown made it a very enjoyable experience. Kenneth Goldberg was the first person we spoke to, and he was an excellent salesman. The price he quoted was the final price, with no unexpected charges. When the car's arrival took a little longer than expected, Frank Galante made sure that we had a car to use. At delivery, Jerry Powder was very knowledgeable as he went through every option on the car before we drove the car out of the lot. Thank you to Denise for walking us through the financial aspects without any issues. We will be back for our next car thanks to a very efficient and accommodating dealership. More
Smart good hearted People First met Mike M on the phone. Nice guy. Then met him at the dealership, great guy. Him and Denise were smart, well rounded individuals that d First met Mike M on the phone. Nice guy. Then met him at the dealership, great guy. Him and Denise were smart, well rounded individuals that didn't portray a hint of pressure or inconsistency. They were professional and kind, not your average car dealers here. I would highly recommend Lexus of Smithtown and I would also recommend you ask for Michael Mandolese. At the end of the deal, we were all happy and this friendly individual Abass walks you through the ins and the outs of how to use the vehicles functions which was spectacular. Abass was also very easy to talk too, not unlike Denise and Michael. This all comes from a person who hates being approach by salesmen in stores and anywhere. If I need help I would ask and there was none of that awkwardness here. More
Exceptional service, most pleasant experience dealing with the entire staff. Their friendly and yet professional mannerisms was a delight to work with. My recomm service, most pleasant experience dealing with the entire staff. Their friendly and yet professional mannerisms was a delight to work with. My recommendation dealing with Lexus of Smithtown is exceptional!! More
IS250 AWD Lease This was my first time shopping for a new car, and Robert made it a very pleasant experience for me. He was knowledgeable and straightforward. He offe This was my first time shopping for a new car, and Robert made it a very pleasant experience for me. He was knowledgeable and straightforward. He offered a reasonable price from the start, and he did not try to pressure me. I felt comfortable talking with him and confident that he was not trying to rip me off. Overall, the process was relatively painless. We agreed on a number and filled out paperwork, and I was able to pick my car up a few days later. Robert sat down to show me some of the car's tech features, then I was off on my first joy ride. I am a very satisfied new Lexus customer, and I would recommend Lexus of Smithtown to anyone of my friends/family. I had went to other Lexus dealerships in the area, but none were as open and welcoming as this one. More
No nonsense efficient sales Mike Mandolese leased me a lexus rx350 in less than 1 hour. Having done research ahead of time I knew the terms he offered were very competitive. He a Mike Mandolese leased me a lexus rx350 in less than 1 hour. Having done research ahead of time I knew the terms he offered were very competitive. He also managed to entertain my kids at the same time. More
All around great dealership Lexus of Smithtown is one of the best dealerships in Suffolk County to deal with; I've purchased three vehicles and have never had a bad experience. A Lexus of Smithtown is one of the best dealerships in Suffolk County to deal with; I've purchased three vehicles and have never had a bad experience. All are attentive, knowledgeable and responsive to my needs. My salesman, Joe Gianquinto, is like a paisano...his "How YOU doin?" is always a greeting I look forward to. My service advisor, Rob Romano, knows me, my vehicle, and always points me in the right direction. The entire service dept is top notch; EZ scheduling, prompt, on time service, done right, the FIRST time! With my business travel, drop-off and loaner vehicle is a necessity, and it's NEVER an issue or problem. I always appreciate the follow up call the next day to ask if I was satisfied with service; my answer: yes, as always! Keep up the good work! More
New Lexus Driver I am leasing a Lexus for the first time. I truly believe it was a very wise decision to look into driving a Lexus. The employees at this dealersh I am leasing a Lexus for the first time. I truly believe it was a very wise decision to look into driving a Lexus. The employees at this dealership in general were very amiable and helpful. Frank Loviglio was my personal sales person and he was extremely thorough, friendly and helpful. He was able to address all my concerns and questions. I appreciated that he honored my price bracket as well. I found Frank to be reliable and trustworthy, which builds my trust in dealing with Lexus. Frank is an A+ salesperson. Very professional! Truly Outstanding!! I love the CT 220h! It provides a very comfortable and quiet ride. I am very impressed with the standard accessories that came with the car. i.e.: moonroof and nuluxe seats, as well as, the free one year safety connect. Excellent!! I have only heard great reviews about Lexus as a car and especially Lexus of Smithtown. I can already see that I look forward to many more years of driving a Lexus. Thank you Donna L. Nesteruk - your new family member : ) More
Friendly and accommodating Everyone was super nice accommodating helpful, gave me a loaner that was beautiful had my vehicle ready same day and welcomed with a smile. Everyone I Everyone was super nice accommodating helpful, gave me a loaner that was beautiful had my vehicle ready same day and welcomed with a smile. Everyone I met was professional informative and I would absolutely buy from lexus of smithtown and or service there again. All in all I give an A + all across the board. More